GearbestReviews 10,711
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
There is a very good site for orders. I have make a lot orders from this site and all i have received complete. I said that because im from Greece. Very fast shipping, no customs, detailed product description, very good service. Very good site!
Im happy to use Gearbest for shopping, shipment is fast, high quality and guarantee, just originals products, excellent prices and support is great.
Very recommendable
I am truly satisfied with gearbest services. All my orders was shipped before the limit date. Nice quality products a very good prices, I always find a good deal there. Actually i dont purchase from others websites.
Gear best web site have a responsive web designed, a good sorting methods for products, many categories for searching related products. The portuguese translation is well done. The suggestion products are well selected for me.
This is my best honest opinion about Gearbest. Greetings.
This is an excellent website. You always got original product. They have a great support if you need to contact them. I order a lot from this website and never have a problem
Recommended website
This is one of the website website you can order. You always have original product. I order a lot on this website and never have any problem. They have great supprot if you need to contact them.
I have always had a great experience with GearBest, quality products and great customer service. Highly recommended.
This site has a great service! It's been a good experience to buy at this store. Recommend! It has almost everything!
The best shopping site I have ever shopped. I had very good experiences with them. They are fast shipper and if there is a problem they solve it fast. They have good prices and long range of products.
My last order was on Feb 13,2018 01:50:20 AM (Order number: WB**************)
Hugo Paixao, Excellent product, fast shipping, arrived in the best conditions and on time, the products are very good and very good prices.
Began to buy at this store not so long ago, but so far everything is like. Good service, fast shipping, orinal chines products
For first time i make an order on Gearbest, the package arrival on time and suitable as description. Second time i had a problem that the item wasn't i to be expected, so the Gearbest team make an excellent option they offer for that item. So for the last statement "never worried about your order on Gearbest, because they tried to sattisfied their customers"
I've been ordering with Gearbest for the last 3 years and I can confirm that it is a good and reliable site. I've only had 1 our of over 30 orders not delivered and I bet that wasn't because of Gearbest, but rather the postal operator. The shipping is very quick and they resolve any issues very quickly as well. The quality of the goods is also excellent. The price is also good for most of the items and they have exclusive items as well., which you cannot find on other sites.
The best shop nowadays. It has plenty of products with good qualities and very cheap. I have buy a lot if product for my home, for gifts to friends, clothes, gadgets etc. It has everything you want.
All products i have bought are excellent. Gearbest is my main online shop! Very good qualities on products and shipping are fast and responsible!
Excellent store, with the opportunity to buy goods at a lower price than other stores. There are bonuses for the daily entrance, for reviews on the purchased goods, for photos and video materials in the review. Fast delivery is fast enough. It is convenient to make and pay for orders.
This was my third experience with gearbest, and after some small itens, i decided to buy a Vernee M5 Cellphone
Best Cost benefit ever, Something similar would be for at least 2x the price
Super fast shipping, 15 days in total (while in brazil it is usualy 30-60 days)
I purchase a lot of stuff at gearbest. Great items for very cheap prices.
This time I got a baby thermometer from Xiaomi.
It is a great product. Small, very simple to use and accurate.
You need to find the Zenmeasure app on the Play Store and not use the Xiaomi Home, because the ZenMeasure has a lot of more features and has an english user interface.
Shipping time was great this time around. Just a little over a week.
Until next time!
Hi. I want to share my shopping experience in the gearbest store. After a few small purchases, I was given discount coupons for 15% of$ 100, and I decided to buy a phone. The item was in stock and shipped the next day. Parcel received after 21 days. I liked the double packaging, even the box was not damaged. Order was satisfied. Pleased with the price at a discount. Gearbest has advised friends are happy, too.
Good quality! Very fast shipment and efficient service! The product is very useful for holding USB cables or any other small object. Well done and paid very little
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members