GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Gearbeast.com is a great store. To Poland, where I live, the store usually offers a free delivery or a very small fee. Shipments always arrive on time, well packaged. Contact with customer support is very good. I recommend Gearbest.com. Order Information: #WB************** on December 29 2017
Extremely good site, shipping always arraving on time, great prices, items always as described and the costumer service is great. Very recommended!
Garbest is a great online shop!
Good products, very good prices, shipping fast.
Customer Service reply in few minutes, and it is very helpful.
So far I am very pleased with gearbest webshop. So far I have had 24 orders for the gearbest and everything was intact and quickly arrived. I had an unregistered package that was lost during transport, but the gearbest was immediately resent and arrived. Customer service is helpful and fast.
Is a very good store that cares about the good of customers, prices are competitive and hunting for kopony and discounts is great fun.
J'ai commandé un téléphone dont je suis satisfait. J'ai demandé un renseignement et l'on m'a répondu rapidement.
De plus l'envoi a été rapide.
Bref je suis satisfait pour le moment
I have ordered multiple items from Gearbest. The price was right so I took a risk and have not been too disappointed. The one issue I did have was resolved quickly as they refunded me for a faulty item in a timely manner. I love that so many items are the cheapest you can find them!
Fiz compra nesse site e tive uma experiencia muito boa principalmente com o projetor m17, realmente fiquei muito satisfeito tanto com produto também pelo atendimento recebido pela loja.
I buy from this site all the time. It's always fun because the shipping is free and the prices are great. Occasionally I get a product that doesn't work right, but I simply create a ticket and they are great to send me a new one. The hardest part is waiting for your order to arrive.
"In English.
Gearbest.com is a very good seller. Communication is at a high level. Shipment received very well packaged. I live in Poland, a Polish shipping time at a very good level. I recommend this seller.
In Polish.
Gearbest.com jest bardzo dobrym sprzedawca. Komunikacja jest na wysokim poziomie. Przesylke otrzymalem bardzo dobrze zapakowana. Mieszkam w Polsce, czas przesylki do Polski na bardzo dobrym poziomie. Polecam tego sprzedawce.
"
Una tienda con gran variedad de articulos de calidad, buenos precios y excelentes promociones. Me gusta el sistema de puntos por compras, reviews, etc.
Otimo mercado online, nunca tive nenhum poblema ao compra na gearbest. Recomendo a todos. Quero que vcs compre sem nenhum medo melhor da china, melhoir do mundo
Great service
In today's times with the ability to purchase via the internet, often, customer service suffers but NOT with VICTOR HUERTA. When I placed an order incorrectly, they were helpful and quick to work with me to correct the problem. They were great in keeping me informed and were quick to respond to my needs. Very satisfied with my purchase experience.
Il servizio Gearbest è stato eccellente da quando ho iniziato ad acquistare prodotti sul suo sito diversi anni fa, un servizio clienti molto veloce e personalizzato in tutte le lingue, è un sito altamente raccomandato e molto affidabile
At my first order on Gearbest i noticed that this is the webstore i have waited for years. I finally have found a place with good SSD prices and with payment facilities that attends my necessities. The points is another attractive that will surelly makes me more glad to buy more tech in a near future. My KingDian S400 of 120GB works as a charm and i can't be more happy.
Is very easy to buy on this website!
The description of the product is very detailed and we receive the products whitin the indicated periodo
I love buying on gearbest, the safest international shopping site. I buy without any fear. Gearbest is the best!
Oldukca basarili ve sipariş konusunda dusuncelerim oldukca basarili siparişlerimin hicbirinde sorun yasamadim
Very reliable site, my orders are arriving on time and the quality of the products is great. The bracket works and there is insurance against loss.
Fast and secure shopping address.
It's a very secure site. Gearbest was happy to take my money, but when I asked for service, they were no where to be found
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members