GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Comprei um smartphone Doogee BL7000 na Gearbest e estou super satisfeito! Foi tudo muito rápido, desde o pedido até a entrega. O aparelho é excelente, de qualidade fantástica. Com certeza farei diversas compras na Gearbest, indico a todos, muito obrigado!
Great shop with some great promos
Good costumer service so far with zero problems and some great orders
I have been a customer of GearBest.com for couple years. Recently I bought a KXL - E40 Laser Rangefinder (Order number: W**************). I am very happy because items arrive very quickly, package are well packed and what is very important... very good product. I ordered on 28/01/2018 and I receive it on 08/02/2018. I had a good experience with Gearbest and I would recommend it. I will continue to shop on Gearbest.
KXL - E40 Laser Rangefinder
https://www.gearbest.com/laser-rangefinder-electronic-distance-meter/pp_*******.html
They were very kind and answer all my questions, the package was in time and without problems. The product was equal at the description.
GearBest has very good prices and a great variety of products, bringing unique buying opportunities. For anyone who wants to spend little, Gearbest.com is the right place.
GearBest is the best shopping website that Ive ever seen. The payment is securised, I can pay my orders with different payment methods, the customer service is very kind, everytime I contact them they answer me quickly. Ive purchased many products from Gearbest and they have a good quality, also the price is very low. I like the points system so I can get a reduction on my future orders without any issue! The shipping is very fast and the order package is very good. Finally Im very proud of being a customer of GearBest!
I am very glad to purchase this wonderful product Emergency USB Hand-cranking Manual Dynamo Charger - BLACK and amazing amazing after-sale service
I thank all the staff and everyone who contributed to the arrival of this product that I would recommend buying.
My experience was really good. It was easy to pay and the shipping was fast. The website is full of good products.
I'm a Belgian customer one the site of Gearbest. Never had any issues what so ever. Price, shipping, handling, everything is handled correctly without any hassle. Great shop.
1. Very nice user interface, product listings, Q & A section. Free search produces to many hits sometimes. User account and profile is very easy to manage. Payment procedure is very smooth.
2. Prices are all over competitive. And special offers are bargain. Loyalty program is quiet generous and offers 2% cashback + rewards on writing product reviews.
3. offers various shipping forms and all of them proof to deliver on time.
4. I got one product that has arrived DOA and 48 hours after filling a ticket i got all my money back (incl. Shipping cost) without the hassle of sending it back
Very good storr. Very fast shipping. It came in 20 days. I`ve got this item. It`s very good. I like it. This watch was like in description and pictures. So, i like it very much and want to recommend it to everyone.
After more than 10 orders and 16 products, I can say GearBest is a very good online webshop.
Once I messed up the shipping, but the customer service was really fast and solved my problem.
All items I've ordered with tracking arrived in time, no lost parcels.
I'm very satisfied, and sure I'll buy again from them if I need something.
İts very popular marketplace in Turkey. Shipping is fast, products are very qualified. I am very satisfied with all shopping.
Chegou rápido no meu país, em uma boa embalagem e segura, comprei fones de ouvido, uma película e uma capinha pro meu celular, que também foi comprado lá, chegou tudo em ordem bem embalados. Super recomendo a loja
He tenido una muy buena experiencia de compras por Internet en Gearbest, tienen muchísimos artículos a excelentes precios.
Los envíos convencionales son un poco tardados pero es entendible ya que son internacionales y por paqueteria convencional.
Es una página 100% recomendable.
Gearbest è molto più efficiente degli altri store online perché sono molto veloci a spedire gli ordini e per qualunque problema c'è un assistenza anche via chat online.
Great products, service, quality...
I received the products in a relatively small time interval, they came without defect, in perfect condition, I just have to thank
Since I have been buying online I havent been so happy.
I have bought a lot in Aliexpress until I discovered Gearbest some months ago. Their prices are good and the shipping methods too. I bought headphones in my last order and they were shipped the next day. I had a problem because after 3 weeks it didnt arrive. I contacted the customer service attention and they told me to wait 1 more week or they would refund me the order. Finally it arrives!
Gearbest.com da xaomi kalem aldım çok güzel çıktı herkese tavsiye ederim. Gearbest.com kalemi zamanında teslimatı yaptı iletişimi çok hızlı teşekkürler.
It`s one of the best bags i ever seen and have. I`ve got it in 2 weeks. It was fast delivery. This bag was like in description and pictures. So, i like it very much and want to recommend it to everyone.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members