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The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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They have a shipping fast and safe, If you have any problem their support will try to help you!
I highly recommend this site!
Sem duvidas a melhor, loja que ja comprei, ótimos preços, ofertas. Sempre que posso estou comprando na GearBest, tudo que já comprei por lá chegou direitinho em meu endereço.
I like to buy in the store, great products, fast shipping, good service. Unfortunately the Brazilian postal service takes too long to deliver. Order W************** in 03/11/2017
Great experience of shopping! Many categories of items at the right money and many more at a very low cost! Flash sales, daily, coupons and many more! Good support and fast delivery! I recommend to take a look
Excelente loja, possui diversos tipos de produtos em seu catálogo e tudo é enviado de forma correta, bem embalada, recomendo.
Магазин превосходный. Принимают деньги удобными платежными системами, отправка товаров быстрая и хорошая упаковка. Хорошая поддержка, быстрое решение всех вопросов.
Постоянно есть акции, товар становится еще дешевле.
Рекомендую!
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The store is superb. Accept money by convenient payment systems, sending goods fast and good packaging. Good support, quick solution of all issues.
Constantly there are stocks, the goods become even cheaper.
I recommend!
Gearbest great online store. I very often buy on geaerbest, because cheap prices for all goods. Delivery takes a short time. The store has a support service. I recommend this store. Store support solves all problems very quickly. I will still buy a lot of things on gearbest. - A huge selection of the online store. The store often holds promotions and sales. Propose a buy on gearbest. For purchases in the store are awarded points that can throw off the price of all goods
The store has a great diversity of electronic products and accessories and there are many good promotions that happen every day, I was able to buy YALI MK - F200FL 3.5mm with a very good price, arrived in less than 20 days at my house, I sincerely recommend it to all my friends to gearbest =)
It is a store where they have a great variety of products of very good quality at an excellent price, the communication with them to solve any doubt or problem is very good, for me it has been a great experience to buy in this store
I ordered many things from here, anda everthing went the way it should, fast and in nice conditions.
One of my favourite shops. Very good prices and a big range of products for every wish. I have made a lot of orders the last 3 years and everything was fine. Nice point system for your orders and free shipping for almost every product
Najlepszy sklep dla zakupoholików.
Bardzo tanie i dobre jakościowo produkty.
Dobra obsługa klienta.
W miarę szybka przesyłka.
Polecam bardzo
They have very good prices, witch can be even better with cupons, or using your GB points!
The shipping is fast and safe, well packed!
If you have any problem their support will try to solve it!
I highly recommend this site!
Sono passati 2 anni dal primo acquisto che ho fatto su Gearbest e ancora lo uso molto poiché, rispetto ad altri siti e-commerce, rispetta sempre i tempi di spedizione, i prezzi sono i più bassi e non ho mai avuto problemi nei prodotti comprati.
I Bought Xiaomi mi 5 smartphone. The product was shipped very fast and I received very fast.
It was my first experience with gearbest and now they are the best international online store. Everything that I need, the first place to find will be Gearbest.com.
I honestly recommend
Compro sempre na Gearbest e recomendo sem problemas para amigos e familiares. Minhas encomendas chegam sempre no prazo e muito bem embaladas, sem falar na qualidade dos produtos. Show.
I've started to buying at this site some months ago and i've truly satisfied. I'm a fan of Xiaomi products and Gearbest allow me to collect whatever they put on sale:-)
Price is okay, better if you follow their "flash deal" to buying a very lower price. Customer service is nice, they reply in short time (according to time zone, indeed). You can pay with PayPal (with their security). For me it's a fix point.
Flawless ordering, delivery and handling of complaints. Great stock of parts, devices, 3d Printers, etc. Will definitely order again.
I've known this site for a long time and I can say that it is one of the best ever. I made many purchases and never any problems. This is my personal opinion and I have no reward for sharing from this shop.
I can only recommend it to everyone!
Done a lot of purchase from the site never had any problems. One purchase didnt come and i was refunded
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.