GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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I love this shop because in my opinion, you can't find better. Aliexpress have problems with delivery and items quality(30% are pure fake), taobao-almost the same. Even being a bit more expensive than these two giants, gearbest provides quality customer service, adequate variety of different goods and pretty nice and comfortable design. I had problems only with one parcel, but cust. Service solved it in a few days and i received money back.
P. S In my opinion, the most of the people who write negative comments here about undelivered parcels, haven't bought insurance. Before ordering, read FAQ pls, i had the same problem. Thank you very much.
La pagina es sensacional, tiene productos y precios muy buenos,, yo la conoci comprando fundas para el smartphone xiaomi a1 compre 2 fundas y una lampara led, lo padre es que puedes pagar con paypal ese pago da mas seguridad, mi pedido llego en 6 dias quede impactado por lo rapido que llego, venia muy bien empaquedado y los productos eran los mismo que habia pedido, quede muy satisfecho con la compra y ya hice otras compras recomiendo al 100% la pagina
Tienda honesta y 100 % confiable, para realizar cualquier compra desde cualquier parte del mundo, precios justos y descuentos magnificos.
Att Leonel Flores C
I have made several orders from GearBest. All items that I've ordered arrived within acceptable time. I've not had any problems with received items so far. I especially like option of ordering from different warehouses, which can reduce total expense of the order since customs already cleared the package.
Ferstly i did not belevie the shopping in the internet, but i see my friends get shopping in gearbest and they told me that gearbest is good.so in this time I had just make it like joking, but when I received my order I believe it, good item good quality, now I'm happy and satisfied and I shopping all time
Fast shipping to Cyprus, where I live ( about 8-10 days for every order I've made). Very good prices on promotional days, and good customer service. Totally recommend!
Make lot of orders and all of them are good. Technical mostly. Quick delivery, connection and service.
I heard about GearBest on reddit, where people said its a good site to buy electronics online... So I gave it a try and I was surprised!
The site itself is well-arranged, the product descriptions are all correct and detailed, the process of ordering is very easy. Also they have a very good system of reviewing so people who buy the product can write a comprehensive review!
Regarding the shipping, there are many shipping methods you can choose. From the FREE post shipping to the Expresst DHL paid shipping. Also there is an option to add shipping insurance to your order, thats a huge plus in my opinion.
I always used the PostNL tracked shipping with insurance or the FREE shipping and the package came in less than 25 days.
I would like to mention the huge variety of products they sell, you can find almost everything you search for on their site. Also there is a Points rewarding system where you can earn points and use them for discounts or they give you promotion codes for even better prices!
All in all I was very surprised when I first made an order on this site and I will continue in ordering products from them because GearBest is unbeatable! Better than Amazon, eBay or every other online market.
And thats my true opinion I would recommend everybody to try this site because I just cant live without it :)
25 lutego 2018 roku zakupiłem w Gearbest fantastyczny dalmierz KXL E60 (numer zamówienia WP**************. Cena bardzo niska a do tego produkt bardzo funkcjonalny. Przesyłka dotarła a idealnym stanie. Polecam wszystkim zakupy w Gearbest.
I highly recommend this shopping website, after several purchases there has not been any time where they are not attentive and ready to respond and help. Being a Chinese page, many have mistrust but it is not so with gearbest. I am very confident and I hope that people can trust like me, it is reliable even allows you to pay with PAYPAL! I liked it so much that I came to write this review without being asked!
EU CONHECI A GEABEST FAZ UM TEMPO JA EU COMPRO VARIOS PRODUTOS NA LOJA UMA LOJA SERIA E ONESTA SEMPRE COM QUALIDADE A MELHOR LOJA DA CHINA AMO VOCES GEABETS
Ho scoperto questo store on line e me ne sono innamorato, prezzi eccezionali e prodotti ottimi. Ho comprato già 4 o 5 volte e continuerò a farlo di sicuro! Assolutamente consigliato!
I have been buying product for a long time in the GearBest store. I like the attitude of the staff in resolving disputes. The goods always correspond to the declared and good quality.
I bought some items from this excellent company weeks ago, They're really nice and awesome, I really feel good with the result, of course I'll buy again in the future
Catalogo vasto e prezzi imbattibili.
Spese di spedizione gratuite o comunque ragionevoli.
Tempi di consegna piuttosto lunghi in linea con i concorrenti.
Assistenza cortese e veloce.
Best website for shopping, secure, products reviewed by ussers, bests prices.
Cant complain really, everyone should use it
Is very good. I recived very fast my all ordres. GearBest support is very good. I dont like tracking information because is always unavailable, and i dont like application- i cant confirm my orders and i cant see messages
I just love this sit, its my favorite for over 2 year, best price whith coupon.
Yes i would keep buying in gear best for many years for sur.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members