Gearbest is one of the best online shopping website. Their APP is amazing and you get more Discount buying with it.
So far I haven't faced any issues with any of my orders. They have always the best prices of everything that I'm looking for.
The delivery time is great, I loved their services and pricing.
Delivery time is usually 15-25 days with free shipping but you can always opt for quick delivery with a little shipping cost.
I have made 6 orders so far, Last Order Number: W**************
A happy Gearbest customer! :)
Easy to buy, pay and review. Also, the more you buy/review more you gain. With GB Points you can get discounts on your products and VIP Center will make you smile.
The only thing bad is that they need to protect more the products at shipping, never got problem with GearBest yet, but I always feel insecure with the post mail service from my country (Brazil).
Hi all, I had make 3 orders from Gearbest and so far I am satisfy with the order process. First, I had 2 successful order and 1 canceled order. Gearbest have a great customer support team they processed my cancel order quickly and refunded my money back! Second, the other 2 order was delivered in the time frame they were stated. Finally, it was a great shopping experience with Gearbest!
I will definite recommend Gearbest to people that are looking for reasonable price product.
I ordered ZNA 30 VW Style Mod.
It was sent next two days.
With E-Cig Mods usually every reseller sells something else in Terms of Quality -so its a bit of a gamble
But this was a great flawless Quality product. Im still using it every day.
GB has cool offers, when you find Discount/Promotion codes for some products.
Easy Payment Via Paypal.
I will buy again from Gearbest.
I received a notice of the delivery of my goods... I come, unpack, and... opening the packaging, I really liked the content! The bracelet quickly connected to my phone and I enjoy all its functions! Shows the distance traveled, the steps and my pulse! Wow! This is the product that I will recommend to my friends, because I am an athlete and I have a lot of friends who prefer an active lifestyle!
I have to say that this is my own experience with this site, given that, I'd say that I'm buying everything I need on gearbest, it has faster shipping than competitors with same or lower prices, It ships to many countries with different method of payment and shipping. I will buy more for sure and the products that I received are of a good quality for the very low price required.
For me, support is more important than price. We can see its importance when we have issues and there is a person in the other side, reading your messages, concerned to help. I got it with GearBest and I can purchase with no fear, with Good Prices and Great Support!
I really like GB, here I can find a lot of products that I like and for a cheaper price.
Im never had problem in the delivery. Im very happy with all products that I bought. I really recommend GearBest.
I have not had any problems with both my purchases with gearbest, on both occasions the item arrived in 12 days from when I ordered and the items were exactly as described and were much cheaper than any other site selling the same item. Maybe I am one of the lucky ones? And not had any problems from this company, and they always answered my tickets promptly and on many instances I received a reply on the same day I sent the ticket.
As I am Brazilian, it takes a while for me to receive my products, but this is not the fault of Gearbest, but Customs. Gearbest is very agile, always sending the products quickly. I bought two gifts there for my family, everyone loved it! One of the best sites to buy electronics and jewelry.
Very nice and user friendly site for safe and quick shopping. Really big variety of electronic and much more products with perfect deals and sales every day and hour. The staff is quite friendly and willing to help you with everything. The shipping options are a lot for a quick and low cost shipment.
Why should you choose gearbest? Let me explain:
1. Good support, better then lets say aliexpress, they handle questions by them selfs and not by the sellers.
2. Support always replies within 24 hours.
3. shipment is fast most of the times.
4. they have a great vip system, if you buy more products you will be a higher vip level, and that means the shipment could be faster or you get a birthday present etc.
5. this one is for the vapers, they sell e-liquid, on the most chinese websites they dont sell any e-liquid. On gearbest they do!
6. they work with points if you buy products or write a review of the product you bought, and with the points earned you can buy stuff on gearbest.
7. The packaging is very good.
I have already purchased products from china on other websites, but only GearBest has been able to make quick deliveries and provide good troubleshooting assistance. I needed to exchange some products and very easily they helped me. You just have to choose good products. I already bought several and will continue to buy forever.
My order arrived perfectly on time as expected. The packaging was excellent and whole. I had no problem. While waiting for the delivery, I requested information from the Gearbest customer service and I immediately received prompt, kind and detailed answers. My experience with Gearbest was definitely positive and I will re-buy from them again.
I received my package from this site (W**************) its good item - adapters for sim card with delivery to Belarus. Postman give me this package in my hands its cool. I will buy more, because prices are so cheap. It is a good shop.
I ordered product that was really bargain. It arrived quickly and in good shape. I was wandering if it was genuine (power bank) and check it in many ways - it was genuine! I am really satisfied and will purchase at their site again definitely.
I bought a camera action Xiaomi Yi, after looking at several stores, I decided to buy Gearbest first. I do not regret, fast shipping and product in perfect condition. Also I bought camera accessories and perfect for my camera.
You can also choose the country store from which you want to send you the product. In my case, I ordered the camera in Europe and accessories in China. Logically, the camera took less time to get the accessories.
At least one other site noted that there appeared to be multiple positive 5-start reveiw that were fraudulent. They say, "our proprietary software has discovered a large number of fake reviews on this domain. Consequently, we have investigated all reviews connected to this domain and have removed several hundreds of reviews from the domain."
So take note of those 5-start reviews with only one one review to their credit.
I'll grant you that if you look at my record you'll only see this one review. But I ask you - who is more likely to seek out somewhat obscure websites to post a review on, one who is pissed or one who is pleased.
I use gear best to shop knives, mens watches and vape gear my experience with them rather nice even tho a little slow their customer service help alot their prices cheap compare to rest and all my products delivered safely and working perfectly.
I ordered from them over +20 things. They have great customer service. Prices there are very good especially when you have extra bonuse codes. They ll make sure that you get the item, or the money back. Items from there were always working.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear S A.,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We have sent you an email to *****nc@ymail.com with top solution. Please have a check and give us a confirmation back and we will try our best to help you out.
Thank you for your time.
Gearbest.com