Tommy R.

This UNITED MASTERS site is SHADY at best. They seem to be marketing to merely ONE GENRE because that's ALL anyone ever sees.
It will start out where you can use a "FREE VERSION" (with limited uploads) & keep 90% of royalties gained for releases (which works FINE as it is) & there is an option to "upgrade" to "unlimited uploads" & keep 100% of your royalties for your streamed, downloaded & marketed material posted on "MORE PLATFORMS" than the "9/10 Plan".
That's the hook.

Once on the "premium plan", the aggravations start:
1. Artwork is CONSTANTLY rejected at THEIR whim.
2. Song tracks repeatedly "FAIL TO. UPLOAD" for "quality issues" (which didn't happen on the "9/10 Plan".
3. There are "no refunds" (honestly expected)... but the CATCH is there are NO OPTIONS to cancel the upgrade...& YOU WILL BE BILLED on the FOLLOWING YEAR for the $70 RECURRING FEE... even if attempting to CANCEL.
There seems to be NO WAY OUT of this.
4. Request help & get the "too bad, so sad" treatment with pitiful excuses in every email... not to mention the typical patsie "we received your request" garbage.
5. NONE...& I MEAN NONE of the platform links for material on other sites like YouTube, Instagram, Facebook, TikTok actually work... ONCE "UPGRADED".

I left a 2 star rating because the tracks I have on the "free 9/10 plan" seem to work fine... FOR NOW.
It SEEMS TO WORK & have movement on the "9/10 Plan".
The "upgraded plan tracks" get ZERO traction, movement & CONSTANT roadblock issues.

I just want to simply end the "upgrade package" before the renewal date & return to the free "9/10 Plan" platform at the end of the "upgrade term"... but there's no way to DO THAT...& I am SURE they'll be happy to take the money for NOTHING.

UPDATE: Feb13th2024

The ghetto/homie label sent me a "notification" that "dey drawpp'd me, yo"...based on my complaints that they are hiding my music & keeping any & all of my royalties...not to mention I don't only "do hip-hop, homey-g, dawg-doo".

Their "numbers" are 100% bot & FAKE anyhow.

What a crap platform.

Use DISTROKID instead (although DISTROKID is VERY proprietary...you'll see REAL results).

This site is supposedly a "help self & help others" site.
Designed for "Freedom & Independence".
The operator couldn't be further in real life from what is portrayed in public.
Creating false statements against other businesses while boasting a "positive vibe" from the other side of the face.
A recent off-site experience I had with the website creator (supposedly a "professional") shows unprofessionalism in slandering others.

To be honest... NOBODY should give a charlatan like this a chance once this type of behavior is revealed.
I wouldn't.

There's a basic lesson in business ethics.

Recent experience for many customers has been:
Constant Delays.
Unreliable Handling Times.
Poor package handling.
Unprofessional Employees.
Ever-Increasing costs for NOTHING.
BUT:
"Oh, we can trust the post office with ballots for the 2020 election!'
~self-serving politicians & their msm lapdogs
It was 1/2 way decent from about 1999 to 2009.
But NOWADAYS:
Get REAL!
The United States Post Office hasn't been THIS BAD since the late 70's/early 80's

UPDATE:
The USPS was considered "a reliable source for the 2020 mail-in election" BUT an item I ordered in Massachusetts went to FLORIDA "in transit" & I reside in PENNSYLVANIA.
There it has sat for 3 days.

How "reliable" is this useless parcel carrier?
UNreliable.
Pay a few dollars more & use UPS for parcels (still use the post office for letters, I guess).

If you wonder why I DON'T recommend FedEX... just look at my review of continuing experience issues with THEM.

Heck... DHL is more reliable than USPS OR FedEX.

Basically the ONLY business mistake I made in helping my wife's café business start-up (& it was a business ethics ordeal).

Their business layout is simple.
They provide a service & you pay only for what you use... in theory.

What my wife & I paid for over 3 months was MORE than we did independently for the following 4 years.
WHY?
Because the sales agent had one report we were charged for & the truck driver had another we were charged for... FOR THE SAME SERVICE!

And to make matters WORSE, we were charged for items we didn't even use yet (contradicting their "pay only for what you use" claim) at their double rate.
Absurd.

The truck driver's excuse was it was "estimated usage" (another contradiction to their "pay only for what you use" claim).
After talking with the sales representative, he said we had to pay for what we already bought & hadn't used yet TO CLOSE OUR ACCOUNT.
Wait-WHUHHH?!

Come to find out, this company pays commission bonuses to truck drivers & sales reps for sales volume.

What a racket.

To quote my wife:
"We paid for nothing."

She's Buddhist. We gave them their business "cancellation cost" fees... as a fool's offering for crooked & dishonest people. Basically a "pity-pay" because it won't make them happy.

Every time we see one of their trucks, I point it out & say something sarcastic. We laugh. We've learned.

SUMMARY:
We DO NOT recommend!

Usually, a "screw me once shame on you screw me twice shame on me" situation is a valid explanation for many a great things, but two products in a row from one business source having faulty products and slipshod service is beyond reproach.

First, last year... it was a refrigerator that had a motor for the cooling fan on the cooling system that the metal was no better than a hot wheels die-cast metal and it broke upon starting. We had to wait almost a week and a half to get this fixed. Overlooking that situation a year-and-a-half from that point, we had to purchase another unit from the reputable place that we get the restaurant equipment from... brand new equipment, mind you.

We ended up buying a Fagor dishwasher from this company. It overflows, it won't shut down on drain cycle, and this equipment is utterly useless. The tech from onnera group tried to claim it was all water pressure. How absurd! Even our general contractor said that is an absurd explanation, and that it is faulty equipment. Onera DID send a tech from another part of the local county to look it over and he was just as baffled as our general contractor & his team, who originally installed the equipment.

Strike one was the refrigerator. Strike two was the dishwasher. Strike three was the tech saying that it was our equipment problem and not the fact that Fagor has horrible equipment.

I could expound, but it bothers me too much to do so.

Notice:
Do NOT call OR inquire to National Debt Relief.

I made a basic call about their "services" & was put on hold for a very long time... no biggie at first... inquiries about something like this can take some time on an initial call.
I was told that I would be getting a "callback".

This is what they do:
They "correspond" & put a caller "on hold" for unbelievably long durations...& when you request they STOP calling/texting AFTER you discover they can't "help you" if your debt isn't "unmanageable", they call every 30 minutes trying to put that caller on-hold

VERY UNPROFESSIONAL.

I had to contact the BBB & make several reports to my call blocker app to get it under "control".

Apparently in a recent dealing with eBay Global, I was temporarily "suspended" for 7 days because I actually sell on other sites (but never cross reference in any sites).

I called eBay Central and was connected with a foreign representative who claimed that using the phrase "proprietary online monopoly" was PROFANITY.
I reminded that rep she was in error & she told me to "cease using profanity" as if she was reading off a prompting card.

I demanded to be connected with a local rep... that one threatened to have me permanently removed from the eBay community... BASICALLY ALL BECAUSE I USE OTHER SELLING SITES.

ATTENTION eBay:
YOU ARE NOT A PROPRIETARY ONLINE MONOPOLY!

UPDATE: Feb 13th 2024

After 20 years with eBay:
I QUIT!

This platform speaks of "integrity"; yet it is ANYTHING but "integrity"!
Buyers & Sellers CONSTANTKY SLANDERING the other on "biblical proportions" of selfishness.

The response from eBay is ALWAYS:
"That is THEIR opinion" (as if honesty & integrity DON'T MATTER!

See my pictures. It's THAT BAD.

Awful. Just plain AWFUL.
I help my wife manage her restaurant which she owns & is head chef.
Yelp. Tries constantly to get us to claim our business wouldn't "thrive" if it wasn't for reviews & site clicks.

I DON'T BUY IT. My wife doesn't either.
It's her art of fine cuisine & her ability to maintain business through thick&thin... NOT an outside entity laying claim to it.
Sure... we'd like to see a slight increase in business (who wouldn't)... but not at the effort of continuing an ALREADY annoying phone sales pitch I've shot down 3 times & ignoring patrons that just walked in... RETURNING PATRONS that have NEVER clicked on the Yelp link.

That's the 4th Yelp rep that has pulled that "just 2 more minutes" stunt...
I think my wife's café patrons are more important than some 1/2 baked guilt trip into buying "special effects" to the Yelp link.

I wonder how long it will take to have my password to the account "fail" again so I have to talk to one of the rep bozos to "unlock" it... AGAIN.

Absolutely terrible phone call. AGAIN.

Spam, Spoof, Fake, Scam, Fisher, Bot, Hacker, Criminal, Junk-Mail activity is all I see anymore.

How legit people continue to use that site is beyond me.

The prementioned lot of people in the previous group aside from the sparse group of legit users must've moved their scams to LetGo. It's just as bad there, NOW...& why I leave this review for an online seller site I haven't visited in years because of the seething mass of people who honestly couldn't sell water to a desert caravan because of poor selling practices.

It's very disenchanting.

As useless as Craigslist
Spam, Spoof, Fake, Scam typesflood the app, etc...
Recommendation? Absolutely NOT.
End Review