Cintas

Our workers have not had enough uniforms at times. This is with 11 pants and shirts each. They do not always return all the dirty uniforms they picked up the week before.
Now, they are raising their prices $23.83 a week for 5 mechanics. This is an outrageous increase.
I would not recommend this company at all.

One of the biggest mistake was to sign service agreement with Cintas. The whole company policy based on lie and disrespect. They tie you with contract and do not allow to get out. It's easy to get out from prison than cancel contract with Cintas. And the service is horrible

Prices are going up yes... but I am a small mom and pop restaurant. When I began with Cintas the quote given to me seemed fair. But over the past 2 years they have increased my weekly bill by 28% on the same rental items. And the bar towels they are bring me are mostly rags falling apart. If I increased my food items by 28%, I would no longer be in business. Also, the contract states they have the right to increase prices and the notice may be an invoice and you only have 10 day to respond. As a mom and pop, I only do accounting once a month. Way to be sneaky Cintas!

I was lied to about the term of the service, our rep told us 1 year. I found out it is 5 years and if you don't cancel in writing they automatically renew. They will not let you out of your contract for any reason, only try to change services to keep you locked in your contract. I wish I would have never used their services. Wish I would have read reviews about Cintas first. Avoid this business at ALL cost! Wish I could give the a zero rating.

Would give zero stars if I could. Do NOT use this company, they will rip you off! They consistently overcharged and then took 2000 of our napkins and never replaced or reimbursed us for them after we cancelled our service.

Beware all restaurant and franchise owners! You will regret signing up with them. About 4 years ago I signed an annual lease and cannot get out of it. They keep giving the run around whenever I tried to cancel the contract. The service is beyond horrible. I am now seeking legal advice.

One of the worst customer service and horrific contract. The driver would just drop off things we didn't need and over charge non stop! I complained to them for two years. Now that I'm out of business they are suing me for 15 thousand dollars because of breach of contract. Their lawyer is harassing me for payment Unreal

I ordered scrubs and jacket as per my new workplace requirements. It took two two get scrubs, but over a month past since I paced an order and I have never received my jacket. I contacted the company multiple times on phone and via email and was informed that it was sent. No tracking number was provided to me. I'm extremely disappointed. Will call them again tomorrow.

When starting with Cintas our company was told that there is not contract and we can cancel our services anytime with the. From day one it has been an issue, some of our employee's have never even received items. When driver picked items up and then would bring them back most employee's did not receive their items for almost 2 months. And the list goes on... when trying to cancel services the company tries to kick the can down the road. They try to up sale or down sale a different contract. It is like a circus that is very disorganized. DO NOT EVER USE CINTAS!

DO NOT DO ANY BUSINESS with this dishonest company. They charged and sent invoice for services that I have not received. Instead of communicate, they decided to send collection. They are dishonest. They never pick up phone call. Chelsea and Alesa, the supervisor, at invoice related team were very rude and unhelpful. Instead of communicating with me about the invoice, they decided to not pick my phone after all. They are the worst human being I ever deal with. I would have given them negative 5 stars, but one star is the lowest I can get. They are worse than 1 star for sure. AVOID THEM AT All COST!

I have 2 small ice cream stores and signed up with Cintas. They quoted prices that I assumed would be fixed for at least a year. The prices were increased the second month and the service was terrible. I called to cancel after 6 months and they told me it was a 5 year contract. Their sales guy explicitly told us it was 1 year and we could cancel anytime. So now they want me to pay $ 14k to cancel the contract! DO NOT DO BUSINESS WITH CINTAS.

Avoid doing business with this company! I would give 0 stars if it was possible to choose that. High pressure, overselling tactics, and when you are stuck in a 5-year contract you have to spend too much time to just get them to correct their mistakes.

The employees are rushed and poorly trained to handle their work loads. They come into the office so quickly they seem to make many mistakes. The uniform material is awful and not colorfast so the yellows turn green. On multiple occasions it takes several attempts to return uniforms but we continue to get charged for them. We often receive other companies uniforms. Make changes is difficult and then en employee will get removed all together. We get new to us uniforms that have other peoples garbage in the pockets and were not cleaned properly. That happened twice that I know of. Items send in for repair are not returned. I would NOT recommend this company. It isn't just one driver. It's been all of them and we've gone through a lot which tells you its a company problem.

Then over a month and a 1/2 wait for my uniform, the place is a joke. Carefully that they are not lazy and can't be on top of your stuff where I work. They make a lot of money because there's a lot of people with uniforms

They keep increasing there prices but will not give you new uniforms. They have increased there uniform rental twice this year. I have old worn and faded uniforms. If I have to pay for these uniforms I should be able to get new ones.

DO NOT Recommend bad service bad customer service bad management charged you for loss item that is notcreally loss, double the price in one year, do not fall for it! They said it is a rental, but you get charged full price but they will not give you full refill for towels or apron if you have them left. Better count the towels with the driver pick up or you ll be charged for missing towels and aprons. They gave me this shredded rag piece and try to charge me for loss items.

Sorry company close come back no button rankle look like someone has sleep in them bring you someone else close you say something to the drive he don't do nothing he could care less have to be mistake by you not him

They charge for items undelivered or not serviced. Impossible to resolve customer service and billing department. Extremely high pricing without providing what is listed on invoices. Once again avoid signing a contract or doing any business at all cost.
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