It's hit OR miss on an extreme scale with this app.
The tech support is kind-of okay after having to research HOW to use it.
Buyers & Sellers HOWEVER...that's an integrity issue of the individual...yet Mercari should protect merchants from the types that sell junk (hurts the marketplace) as operational & buyers that constantly cancel...or low-ball offer (hurts the marketplace).
Mercari doesn't only charge 10% for completed sales as they claim, though...you'll get hammered by their S&H system in overcharges.
My first ever complete purchase was glowing because of a great seller nonetheless.
STILL ***(3) overall
“Mercari...UTTERLY USELESS thieves!”
• Previous review
I've sold a whopping 2 items, I can't get the money I've "made", my items are mailed out...so I now have no money for items I sold.
To make matters WORSE, they make it so sellers cannot track, update OR complete transactions in favor of the payment received for goods "sold".
Basically, a buyer buys at inflated sale prices where MERCARI collects money for overcharged to the seller, overpayed shipping to the buyer & the seller STILL receives NO monetary compensation for services rendered.
This "business" has to be run by progressive liberal socialists...PROOF FOR THE OFFENSIVELY OFFENDED???
The merchant makes NO MONEY.
NHL Santa Official Figure https://item.mercari.com/gl/m*******859/
I have a whopping $5.80 balance I cannot use at all.
Do this to 10,000 users & they've taken over $58,000 (not to mention the hundreds of thousands of dollars "lost" in shipping "fees").
It's a racket.