Ntherm

My energy bills have done nothing but increase since signing up with these $#*!-clowns. NTherm Current rate is 19 cents per kilowatt while Duke energy (My supplier) cost is 10 cents per kilowatt. Total rip off! My budget plan went from $158 per month to $323 per month. Rebate check is probably a scam too. Never Again!

Our experience was similar to what other reviews stated. Slightly less expensive gas/electric cost (approx. 10%) in the first month or two and then significantly higher (approx. 150%) in subsequent months. Couldn't cancel their service fast enough but only after a couple of ridiculously high gas and electric bills. The 20% rebate after one year of service would not begin to make up the difference.

We find that most people are paying so much more than they have to. It's SUPER EASY to take advantage of this!

I have received several calls from Tanisha at Ntherm. I explained the first time that I was not interested, she would not listen and went on with her spiel. I had to hang up as I was in a meeting, and she called back! Today she did it again. I was actually making a real quick run before work. But for some reason, the woman will not take no for an answer. She is Tanisha at *******568 ext 7995.

I feel like the ntherm agent was very helpful i would do business again anytime they have great customer service skills answered all my questions and Help me to understand my bill.

I had a very professional conversation with Andrea. She is well-spoken and knowledgeable of the business.
She answered all questions to my satisfaction in a polite manner.

This Customer Service agent was very knowledgeable in her communication of the company, its services and benefits..

Great incentives, pay scale is base pay plus commission, daily spiffs! High energetic team members & staff! Come join team

Mrs Shannon gave me the best customer service in a long time. She was patient and courteous with all of my questions she was able to break things down for me and explain to me how her company helps me, save money for my new building.

They will vary your KWH rate with no notice. We never signed with nTherm as our electricity provider but ended up their customer after a series of buyouts. Our most recent bill for an all-electric 1600 sq.ft. House, Jan.-Feb.2024, was OVER $1200. Our KWH rate went from 0.174 in Sept. 2023, to 0.219 in Jan. 2024.

She's a great agent very smart, very outgoing. Great with her customers. She knows her material very well. She knows the company like the back of her hand.

Many great incentives & Appreciate all the growth within, Make your own pay, set hours each week & Daily & Weekly spiffs!

Buyer beware! They make you sound like they're giving you a good rate for the first month and then after that's it's usually way higher prices than utility company charges they're a scam.

A while back I filed a review of Ntherm complaining about their bait and switch tactics. I advised against doing business with them, and I shared that I had terminated the supply agreement and filed a complaint with the Ohio Public Utility Commission. Since then, I received a check from Ntherm for a large part of what I had paid them over the term of the agreement. There was no word of explanation from either Ntherm or the Utility Commission, but I assume that the refund was as a result to the complaint I filed. If you feel that Ntherm has overcharged you, I suggest that you file a complaint with your state PUCO.

The staff is amazing and helps you everytime possible, They answer calls on time and make sure we do not have any issues with the service they provide.

If I could given a -******* I would! I DO NOT RECOMMEND THIS COMPANY at all! THEY ARE SCAMMERS! They will give you a low rate then in a couple months they will triple your rate and that's how they get all their money back! I manage a building, a dentist office in the lower (Running 5 days a week) and another company upper ( running 2 half days a week) We have 2 bills: Dentist office $642.00 and Upper $816.49. That is insane! I called to argue this bill and they do nothing and they think their is nothing wrong with it! They need shut down!

Many opportunities for their employees and recommend you call for your energy needs and have a great staff team

This company has the most obnoxious callers. They cannot take "No" for an answer. They waste my time and the time of my staff.

I have received Several phone calls from the same person at my place of employment in the past month asking me to pull out my bill so that they can help me get the best rate on my Dominion bill. I have let her know on each call that I am NOT interested in changing anything. She doesn't take no for an answer and when I hang up, she immediately calls right back! This has happened every time she calls. I even had my boss answer her second or third back to back call the one day & he told her to quit calling here. Today I asked to speak to her Supervisor. The alleged Supervisor was no better than the CSR. She was just as pushy and instead of removing my number from her call list like I asked her to do. She just kept trying to push me to give her my rate information. I ended up having to hang up on her too because the call was getting nowhere! Absolutely ridiculous! I told her it was becoming harrassment at this point!

THE LADY THAT CALLED ME ME WAS A BLESSING SHE EXPLAINED EVERYTHING SO WELL. ANY TIME I HAVE A PROBLEM I GIVE THEM CALL AND ITS FIXED THANK YOU NTHERM THERE IS A LOT OF SUPPLIERS OUT HERE YOUR COMPANY IS THE BEST I HAVE HAD YET.

Brooke from Ntherm called and I told her I wasn't interested and to remove phone number from calling list. She proceeded to harass me with 2 more calls. She refused to listen to me and I finally blocked. She was very obnoxious and rude and persistent in calling 3 times in a row.

Great company and great staff will recommend others if they needed service was excellent. Will he continuing service with them.

Called my office 3 times back to back to back and tried to trick my CSR into giving a Credit Card number claiming they couldn't run our payment! We use Columbia Gas for our gas and our electrical is ran by our city in Westerville. I'll be reporting these shady business practices wherever I can as all of our calls are recorded. After upper management spoke with them on the phone and told them we were not interested the representative kept pushing, was rude, over talking us and wouldn't take no for an answer. I know how these 3rd party companies work they promise a lower rate and before you know after that trial period it is nearly as much as who you were with and at times more and leaving them is a nightmare. My biggest complaint though still is their attempts are trying to steal credit card info over the phone!