Tip for consumers:
Very short money back time. They advertise 100% Guarantee. Not REally
Products used:
None
Products used:
Home decor
Tip for consumers:
Order well in advance, the color and image on website was accurate. It is a dark wood stain versus a dark cherry stain like on my original finial but I am happy that it is very close and hard to distinguish.
Products used:
I used the lamp finial from Lamps USA because they were the only ones who had the type I wanted.
Tip for consumers:
All the rooms would be lovely more pricey in the actual castle but the rooms in the grounds are good sized with nice baths with showers in them.
It was distressing to learn that the item we shipped to your location was subject to duty fees
Please check your email. We have sent a solution for the $14 duty bill you received.
I am sorry that this unfortunate incident occurred and sincerely appreciate your continued patronage.
Feel free to call me anytime Monday-friday 9am-5pm est.
Sincerely,
Shanna S.
Customer Service Manager@ LancerShop.com