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    La Mac

La Mac

La Mac

30 reviews
Corporate Values
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Overview

La Mac has a consumer rating of 4.77 stars from 30 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with La Mac most frequently mention customer service and fast delivery. La Mac ranks 15th among Handbags sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
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What reviewers want you to know

Positive highlights

  • Brilliant customer service and excellent value for money.

Critical highlights

No critical highlights yet

How would you rate La Mac?
Top Positive Review

“Specially design jewellery and Accessories”

Flavia P.
5/16/19

La Mac is famous for specially design jewellery and Accessories. The all products are very standard and unique in design. Shipping is also fast.

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Reviews (30)

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Reviews that mention popular keywords

customer service (6)
jaclynw3
Jaclyn W.
1 review
9 helpful votes
  • Message
  • Report
“Deal or no deal”
March 28th, 2016
Verified purchase
Placed a few bids on some lovely items that I liked the look of. I was lucky enough
Too get a deal straight away on some and on the others I just upped by bid.
When the event was over La Mac sent me my total and we organised collection from there. A truly great service and wonderful products. Loved them all thank you.
  • Comment
Helpful (9)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Jaclyn, so pleased you liked everything and had fun at our online event :) xx
kirstyd4
Kirsty D.
1 review
0 helpful votes
  • Message
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“Outstanding customer service”
March 3rd, 2016
Verified purchase
From the first enquiry to super speedy delivery this company goes above and beyond every time regardless of the amount spent
Service
Value
Shipping
Returns
Quality
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Kirsty, that's lovely to hear :) x
ilsej2
Ilse J.
1 review
5 helpful votes
  • Message
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“One very Happy Customer:-)”
March 27th, 2016
Verified purchase
I always receive excellent quality and service from La Mac love the deal or no deal and there loads more gorgeous items on her website Thank you:-)
  • Comment
Helpful (5)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Ilse, so pleased you're happy with everything. That's great to hear :)
flaviap6
Flavia P.
2 reviews
18 helpful votes
  • Message
  • Report
“Specially design jewellery and Accessories”
May 16th, 2019
La Mac is famous for specially design jewellery and Accessories. The all products are very standard and unique in design. Shipping is also fast.
  • Comment
Helpful (7)
Thank you
adeb12
Ade B.
1 review
0 helpful votes
  • Message
  • Report
“Poor”
June 1st, 2016
Verified purchase
Item not as described, stones already fell put
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Hello Ade,
I am sorry to hear that you have had a problem with an item you got from us.
I don't recognise your name from your review so can't look up an order you have placed with us to contact you direct however, as per our returns policy shown on our website, please contact us with the details and we can issue an exchange or refund.
Best wishes.
lynnea3
Lynne A.
1 review
0 helpful votes
  • Message
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“Christmas shopping”
November 17th, 2015
Verified purchase
Great prices and both times have received my item really quickly. It's wrapped beautifully too.
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Lynne x
alisonw21
Alison W.
1 review
0 helpful votes
  • Message
  • Report
“Silver earrings”
November 12th, 2015
Verified purchase
Great shopping experience on face book great communication and fast delivery thanks
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Hi Alison,
Thank you so much for your review, its great to hear back from our customers.
I was just wondering if you had any feedback into what we could do in the future to increase your review from 4 stars to 5 stars?
Kind regards
Claire, La Mac
karenr77
Karen R.
1 review
0 helpful votes
  • Message
  • Report
“Great products and service”
November 3rd, 2015
My latest order of a set of 3 bracelets arrived very promptly and beautifully packaged. Great customer service too, would definitely recommend x
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Karen, so pleased you liked your order x
kathj2
kath J.
1 review
11 helpful votes
  • Message
  • Report
“Excellent customer service”
December 1st, 2015
Verified purchase
Claire will & does go out of her way to help/find you exactly what you're looking for. I've bought handbags (have a "small" addiction to them), scarves, purse & jewellery and they've all been of excellent quality (apart from minor zip problem on purse which was quickly resolved) and have been greatly admired by others.
  • Comment
Helpful (11)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Kath, that's lovely to hear and so pleased we could sort out the purse for you nice and quickly :) xx
debram32
Debra M.
1 review
0 helpful votes
  • Message
  • Report
“Service”
November 13th, 2015
Verified purchase
Bought s beautiful bag as a Christmas pressie for myself, excellent value, excellent service.

I will be shopping with Mac again.

Thanks so much xxxxxx
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
That's great to hear Debra, thank you :)
rachelh72
Rachel H.
1 review
0 helpful votes
  • Message
  • Report
“Auction Night Bargain”
April 15th, 2016
Verified purchase
Excellent Communication, fast delivery. Very helpful and friendly.
As I won an auction I got a great deal, love auction nights :)
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Rachel :)
vickim29
Vicki M.
1 review
0 helpful votes
  • Message
  • Report
“Excellent”
May 27th, 2016
Verified purchase
I love love love my recent items. My daughter loves them too as I found them in her room!
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you for your lovely review Vicki. Ha Ha, the joy of having daughters :) xx
karenm154
Karen M.
1 review
9 helpful votes
  • Message
  • Report
“Fabulous”
November 5th, 2015
Verified purchase
La Mac is an Aladdin's cave of loveliness, lots of fabulous goodies at great prices. Excellent service and fast deliveries. I have been buying for several years now and have never been let down, and will continue to do so x
  • Comment
Helpful (9)
Thank you
clairem39
Claire M. – La Mac Rep
Oh thank you Karen, that's so lovely to hear :) x
christinet33
Christine T.
1 review
0 helpful votes
  • Message
  • Report
“Poppy purse”
February 12th, 2016
Verified purchase
Excellent service. Fast delivery. Prompt contact. Will be bidding again. X
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Christine, so pleased you liked it x
sarahh156
Sarah H.
1 review
0 helpful votes
  • Message
  • Report
“Very good”
January 11th, 2016
Verified purchase
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Sarah :)
emmar51
Emma R.
1 review
0 helpful votes
  • Message
  • Report
“Fantastic”
March 27th, 2016
Verified purchase
Fantastic item as always, quick delivery and customer service is fantastic - highly recommended
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Emma, that's great to hear :)
amyw100
Amy W.
1 review
0 helpful votes
  • Message
  • Report
“Excellent products”
January 15th, 2016
Verified purchase
Excellent products
Good quality
Fast shipping and excellent communication
Brilliant customer service
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Amy, that's lovely to hear :) x
louiseh34
Louise H.
1 review
11 helpful votes
  • Message
  • Report
“Excellent”
January 14th, 2016
Verified purchase
The products are great value and quality and exciting auctions, excellent communication and prompt delivery
  • Comment
Helpful (11)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Louise, that's great to hear :) x
leannes14
Leanne S.
1 review
0 helpful votes
  • Message
  • Report
“Amazing jewellery”
February 12th, 2016
Verified purchase
Received my jewellery from la mac it's lovely just what i wanted arrived fast and beautifully packaged
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Leanne, so pleased you liked everything :)
loisd8
Lois D.
1 review
10 helpful votes
  • Message
  • Report
“Exciting jewelry”
June 15th, 2016
Verified purchase
Fun to open my order, very pleased with contents, good value.
  • Comment
Helpful (10)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Lois, so pleased to hear you like everything. Thanks again for shopping with La Mac x
kirstyd3
Kirsty D.
1 review
0 helpful votes
  • Message
  • Report
“Fantastic customer service”
November 5th, 2015
Verified purchase
The owner goes above and beyond to facilitate every enquiry and without the fast delivery I would have been stuck a few times
Service
Value
Shipping
Returns
Quality
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Kirsty, that's lovely to hear :)
leag3
Lea G.
1 review
0 helpful votes
  • Message
  • Report
“Great!”
November 23rd, 2015
Verified purchase
There was a good range of accessories but I saw the bag I wanted straight away at a great price so very happy.
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Lea, that's lovely to hear :) x
lindsayj16
Lindsay J.
1 review
0 helpful votes
  • Message
  • Report
“Excellent”
November 10th, 2015
Verified purchase
Excellent. The service, the helpfulness & the product. My order arrived quickly and now I want more!
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Oh thank you Lindsay, that's lovely to hear. So pleased we could help you with what you were looking for :)
nicolar12
Nicola R.
1 review
0 helpful votes
  • Message
  • Report
“Another great purchase”
December 3rd, 2015
Verified purchase
As always lovely items at great prices. Fantastic service as always.
  • Comment
Helpful (0)
Thank you
clairem39
Claire M. – La Mac Rep
Thank you Nicola :)
clairem38
Claire M.
16 reviews
92 helpful votes
  • Message
  • Report
“Great service & excellent value for money.”
October 30th, 2015
La Mac offers beautiful jewellery, bags & accessories that make great gift ideas. Brilliant customer service and excellent value for money.
Free UK Delivery too!
Service
Value
Shipping
Returns
Quality
  • Comment
Helpful (1)
Thank you

Q&A (1)

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About the business

Online retailer specialising in Jewellery, Bags & Accessories.

Company Representative

clairem39
Claire M.

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