2,911 Reviews From Our Community
All Reviews
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Of course there is a long shipping time, but it is absolutely worth it!
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Was fast the wait for my coupon thanks so much Shein Always with a great service costumer
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I contacted many times your costumer service , just received lies and excuses.
Yesterday I submitted a ticket to have my money refund in my PayPal account. And someone told me that the money will just be refunded once you received the order back!? Is this a joke? Per your app the deliveries to Qatar take a maximum from 10 to 12 days (businesses days) gone today 14 businesses days!! The refund is made according to your website to my PayPal from 2 to 7 days , it doesn't says anywhere that I will need that the totally lost parcel that I ordered back to your warehouse to be Refunded!!!
This is your problem with the delivery company aramex, that till today you never contacted successfully to know where my package is!!!
This is a way to steal money to millions of people that see their packages lost by your responsibility and aramex and never see their money back! Do you think I will trust in a company Shein that since the beginning lied to me on costumer service in tickets on the app to tell me that my lost order arrived to your warehouse to give my money back?
Of course not! I will go to the last consequences in social media with all my audience across all the world, PayPal, my Qatar bank account to see my money back and to show how you play with people to keep their money when something goes wrong!
Is a shame ! That you steal and play with honest people that trusted in your app and brand and that you assume your responsibility and the responsibility by the company that YOU use to delivery!!
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I have ordered many times and I was always completely satisfied. Good quality at a good price. I am a SHEIN addicted woman now!!!
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I just wish you had more colors and trends for rhe plus size like you bring for the thin girls
And also wish youbyou had evning dress fir events for the pkus size
You great!
Everytime im wearing things of ykur website i get a lot of compliments
Thank you thank you thank you!!
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Great clothing, affordable and fashionable.
Variety for all. Even for the home. You also win points with your purchases to use it for future purchases. Delivery quite fast. So go shop and experience it for your self. I'm in love Thank you Shein
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Customer Questions & Answers
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I agree they email me constantly to change my negative review.... Beware!!!!!
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Do not waste your money on this website, they are very disrespectful, and they do not help their customers. It was one of the worst shopping experiences ever.
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It is a hit and miss. Some items are OK but others are made by them recreating clothes from other companies and the fabrics are literally table cloths of worse. It is best to look at the photos of clothing posted by the users themselves and not she inside. I wouldn't purchase anything they add themselves. Also, to let you know how long it takes. I ordered a few items on April 15th via express shipping and they still haven't shipped them. It is JUNE! So I would save your money and shop at other sites even if they're a bit more expensive.
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I personally have only ever purchased off of their website. I got my clothes in a good period of time and sure some of the clothes didn't fit the way I needed them too but that's the risk you take buying online without trying something on. I found the clothes to be a good quality. I would compare the quality of items I received to be similar to that of like forever 21 or urban planet. No where is going to be perfect and you have to use your discretion when purchasing something. Obviously you're not going to get this intricate beautifully crafted A+++ quality item for like $13, but I would say the quality was better than I had expected given the pricing.
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My order took four to five weeks. The clothes weren't at all how they looked online either.
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I ordered express and it took over a month just to be shipped. Sometimes they will split your order even if you paid express and send both economy. Don't waste your time. It's a risk and sometimes you get decent items but it will be like on out of the 10 things you order.
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JUST DONT DO IT!! Whatever shipping you choose, even if you want to pay for expedited they tack on 5-7 days of processing before it even gets sent out!! They don't mention that until you pay then its a nightmare to cancel and get money back!!
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you'll be lucky if it ever arrives. and don't try to return. they will never let you. i filed a complaint with the BBB and i suggest everyone do the same.
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