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SHEIN has a consumer rating of 3.15 stars from 2,977 reviews indicating that most consumers are generally satisfied with their purchases. SHEIN also ranks 69th among Women's Clothing sites. The most common issues with SHEIN are around customer service, which is not as good as expected by some customers.
I posted a review out of anger yesterday. I would like to change it since my card was hacked. This was not the company. We were both scammed. I followed the information on the statement, and sent them an email begging them to stop the shipment on that order because it was fraudulent. If it mails out, were both going to be scammed. I'll eventually get my money back but they wont get payment or product back. Fast Foward to today. The money was back in my account. The email worked. I provided them with everything I could to help them find the order to stop it.
See positive reviewsI ordered on Shein and asked my colleagues to join in as it was a site that looked like it had decent clothing ,the four of us selected items so we could split delivery cost if needs be .SInce I ordered and tried tracking the order it keeps saying processing order and this is 20 something days back its been almost whole month now waiting on this order with no update.till this day order is still being processed.
See critical reviews
I agree they email me constantly to change my negative review.... Beware!!!!!
Do not waste your money on this website, they are very disrespectful, and they do not help their customers. It was one of the worst shopping experiences ever.
It is a hit and miss. Some items are OK but others are made by them recreating clothes from other companies and the fabrics are literally table cloths of worse. It is best to look at the photos of clothing posted by the users themselves and not she inside. I wouldn't purchase anything they add themselves. Also, to let you know how long it takes. I ordered a few items on April 15th via express shipping and they still haven't shipped them. It is JUNE! So I would save your money and shop at other sites even if they're a bit more expensive.
I personally have only ever purchased off of their website. I got my clothes in a good period of time and sure some of the clothes didn't fit the way I needed them too but that's the risk you take buying online without trying something on. I found the clothes to be a good quality. I would compare the quality of items I received to be similar to that of like forever 21 or urban planet. No where is going to be perfect and you have to use your discretion when purchasing something. Obviously you're not going to get this intricate beautifully crafted A+++ quality item for like $13, but I would say the quality was better than I had expected given the pricing.
My order took four to five weeks. The clothes weren't at all how they looked online either.
I ordered express and it took over a month just to be shipped. Sometimes they will split your order even if you paid express and send both economy. Don't waste your time. It's a risk and sometimes you get decent items but it will be like on out of the 10 things you order.
JUST DONT DO IT!! Whatever shipping you choose, even if you want to pay for expedited they tack on 5-7 days of processing before it even gets sent out!! They don't mention that until you pay then its a nightmare to cancel and get money back!!
Yes, no phone no., bad reviews will get their attention immediately. Worst online shopping experience ever.
SheIn.com is mainly design and produce fashion clothing for women all over the world for about 5 years. Shop for latest women\'s fashion dresses, tops, bottoms. High Quality with affordable prices.
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