• Barrington

Barrington

Overview

Barrington has a rating of 4.7 stars from 9,738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Barrington most frequently mention customer service, great quality, and many compliments. Barrington ranks 2nd among Leather sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
45
Neutral
2
Negative
4
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What reviewers want you to know

Positive highlights

  • This was my first time needing customer service, and Sofia was so helpful!
  • I have ordered from Barrington Gifts many times and I'm always extremely happy with my purchase.

Critical highlights

No critical highlights yet

How would you rate Barrington?
Top Positive Review

“Sutton Small Zippered Tote”

Amber A.
1/26/24

I now own 7 Barrington bags of various size and shapes. I just can't seem to have enough! This bag is perfect for everyday use. My toxic trait is buying the zipper top, but never USING the zipper top. Either way, it's a nice feature.

Top Critical Review

“Hard to Order”

B R.
12/26/23

I had a very difficult time putting in the order. The directions were not clear to me and the navigation between choices was iffy and sometimes impossible. If it had not been a much wanted Christmas gift for our granddaughter, I would have just gone somewhere else.

Reviews (9,738)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (94) barrington gifts (51) barrington bag (44) diaper bag (19)
Thumbnail of user ambera723
1 review
0 helpful votes
January 26th, 2024
Verified purchase

I now own 7 Barrington bags of various size and shapes. I just can't seem to have enough! This bag is perfect for everyday use. My toxic trait is buying the zipper top, but never USING the zipper top. Either way, it's a nice feature.

Thumbnail of user elisal112
1 review
0 helpful votes
April 6th, 2024
Verified purchase

I bought my husband his 1st one In 2016 and he's loved it. I recently bought his 2nd one, 8 years later, since that one had seen better days. He says it's the only wallet he'll ever have. It's compact enough yet still holds everything he needs. Great wallet, very well made!

Thumbnail of user lesliec955
1 review
0 helpful votes
January 5th, 2024
Verified purchase

I was looking for a slim wallet for my picky teenager. My brother has one of these and recommended it because he said it was very high quality. Ordered it and it arrived much faster than I expected AND looks great. The best part is that the teenager loves it and uses it since he no longer uses a phone case that holds his drivers license and credit card. Mom points!

Thumbnail of user cindyd1041
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Gave it a 3 as the case it too small won't fit sunglasses unless they are really small. Ver disappointed

Thumbnail of user beckyj213
1 review
0 helpful votes
April 14th, 2024
Verified purchase

So glad that the patterns by Emily were offered for the last time. I was able to order the beautiful pink flower pattern. I ordered the Sullivan tote this time instead of the Savannah tote. I wanted a smaller tote, but I sure miss the outside pocket for my cell phone like the Savannah has. Love my Barrington totes!

Thumbnail of user connier527
1 review
0 helpful votes
July 21st, 2023
Verified purchase

Would love to be able to track my order. "In Process" was all that shows when trying to determine when to expect the product, and then when I did receive notification of a package coming, it did not list who it was from.

Thumbnail of user elliem223
1 review
0 helpful votes
April 29th, 2024
Verified purchase

I Absolutely love my beautiful tote bag! The monogram is unique and tote is exquisitely designed. Just beautiful and soo many compliments on it already.

Service
Value
Shipping
Quality
Thumbnail of user tiffanyp531
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Ordering and selecting what I wanted was super easy! It's perfect!

Thumbnail of user dorothyag
1 review
0 helpful votes
April 4th, 2024
Verified purchase

Love that I can design my own bag. It's so much fun!

Thumbnail of user jene97
1 review
0 helpful votes
December 28th, 2023
Verified purchase

Love love love these bags! This is my third St Anne tote. I always get SO many compliments on them. I've had 2 fawn prints and everyone always thinks it's real fur. The personalization options are practically endless, which makes them even more special. I'm a forever fan!

Thumbnail of user kathryns1057
1 review
0 helpful votes
November 14th, 2023
Verified purchase

Easy ordering and received timely! Wide array of products particularly the piece I ordered that fits over luggage handle. Great addition to your line!

Thumbnail of user elizabethr2675
1 review
0 helpful votes
December 27th, 2023
Verified purchase

I have been buying these money clips for exactly 24 years and my family and friends continue to love them!

Thumbnail of user laurai872
1 review
0 helpful votes
March 14th, 2024
Verified purchase

This is my 4th purchase from Barrington and love everything item! The quality and customer service is top notch!

Thumbnail of user carolynw1253
1 review
0 helpful votes
March 21st, 2024
Verified purchase

The ordering process was simple. I wish I could have had navy blue trim... otherwise the bag is perfect.

Thumbnail of user deniseb2159
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

You are one in a million with great products, imprint, short lead times and the best inside person ever
Sophia. She always helps me out when I have questions.

Thumbnail of user annk918
1 review
0 helpful votes
April 18th, 2024
Verified purchase

It was a birthday gift and received by the recipient.

Thumbnail of user maryd3801
2 reviews
0 helpful votes
November 23rd, 2023
Verified purchase

Had trouble finding the pattern on your website, but your customer service sent me a direct link by email, so I could order the beautifully-made Savannah zippered tote with such a fun Longhorn cattle print. Get compliments every time I carry it.

Thumbnail of user madelynm61
1 review
0 helpful votes
January 1st, 2024
Verified purchase

The quality of the product is good but this company has TERRIBLE customer service.

Thumbnail of user sarahz776
1 review
0 helpful votes
January 15th, 2024
Verified purchase

This is my 3rd order through Barrington, and as always, their products are perfection. From crossbody to tote to weekend duffel, it's all I carry. This was my first time needing customer service, and Sofia was so helpful!

Thumbnail of user dustyw30
1 review
0 helpful votes
December 25th, 2023
Verified purchase

The bag is great looking and durable. This is our second bag after the first was stolen. Customer service is great as well

Thumbnail of user carold2020
1 review
0 helpful votes
November 23rd, 2023
Verified purchase

I have ordered this bag before and love it! Great colors and size.

Thumbnail of user carolines612
1 review
0 helpful votes
October 30th, 2023
Verified purchase

The products are beautiful, but I had two issues. First, I was never sent a tracking number. While my packages came quickly (thanks!), I did not realize that they were being delivered and needed a signature. I would have liked a heads up. Also, I am thankful for the wedding party discount code, but it's no better than other sales y'all have. I know that you even have 20% off at times. Brides buy many products, and I would ask y'all to consider a more thoughtful discount. Overall, the product makes up for these issues and the wedding team was kind.

Thumbnail of user rosiep101
1 review
0 helpful votes
December 21st, 2023
Verified purchase

I lost my wallet in London. I loved it and wanted to replace it, but the pattern I wanted was no longer on the website. I contacted customer service and was told what to do in order to get the exact same wallet. Thank you for making it happen.

Thumbnail of user dawns1711
1 review
0 helpful votes
November 22nd, 2023
Verified purchase

Fast shipping! Love the personalization.
One of a kind!

Thumbnail of user br412
1 review
0 helpful votes
December 26th, 2023
Verified purchase

I had a very difficult time putting in the order. The directions were not clear to me and the navigation between choices was iffy and sometimes impossible. If it had not been a much wanted Christmas gift for our granddaughter, I would have just gone somewhere else.

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Company Representative

Thumbnail of user davidg4586
David G.
Typically does not respond to reviews

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