Vestiairecollective.co has a consumer rating of 1 star from 1 review indicating that most consumers are generally dissatisfied with their purchases. The most common issues with Vestiairecollective.co are around customer service, which is not as good as expected by some customers.
Wedding dress took months For delivery. Missed event. Item was incorrectly shipped as an exchange and so the delivery man wouldn't leave the dress without another item from me. This happened 3 times despite VC urgently asked to amend shipping. Rude, no response, didn't care. Customer service won't speak to you, can't amend orders. No one followed up. Eventually contacted their media department and was offered a 50 voucher. Horrendous. Distressing. Never ever again. AvoidSee critical reviews
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