I have bought 3 bags from Vestaire collective and they are my go to website for preloved designer handbags. I love that you know how much import duties are before you purchase. That is crucial in me either making a purchase or not. They keep you informed every step of the way and let you know if the item that you purchase is accurate with what the seller is selling.

Purchased a beautiful Christian Dior bag, that is still in the store, and still had the tags on it for $1,500 less then retail. It was shipped the day I purchased it, authenticated and in my hands five days later. I couldn't be happier.

The website is easy to use. The bag I purchased was in perfect condition t condition and the seller was lovely. Shipping was faster than expected. Overall- a fantastic experience.

Item arrived very quickly and was packaged in a neat box with wrapping and clothe bag as well. I was super impressed with my purchase.

I've been shopping with VC for a while and have always had a positive experience. Website easy to use with clear instructions. Service have always been good and reliable.

I like shopping on Vestiaire Collective. I get good deals on new or gently used designer clothes and shoes that would normally be out of my price range.

The seller was very willing to negotiate on price so I got the pre-loved treasure I wanted for less. It was in the condition I expected from the photos. Shipping was fast and arrived when expected.

I was looking for a specific shoe that was released about 4 years ago. And surprisingly, I found the shoes on Vestiaire Collective in my size. The item shipped rather quickly and they were in perfect brand new condition.

It was great! I loved both purchases that I made and they were easy and stress free. The items I purchased were shipped right away and I had my new items right away. Love them both.

So far, my orders have come quickly and been as expected when delivered. One seller was tardy but you stepped in to speed her up. I'm very pleased.

I have been searching for the Miu Miu s/s harlequin dress for almost a decade and finally found it on Vestiaire, thanks to their daily alerts. Couldn't be happier, thanks so much!

I had a very good experience shopping Vestiaire Collective. The transaction was handled smoothly and I was pleased with the responsiveness of the seller and the site (overall). The site offers a variety of merchandise and I appreciate the follow-up features when interest is expressed in a particular item.

Super product with great discount. Speedy delivery and well packaged. I know I am giving existing beautiful garments a new home without heavily affecting the environment

My daughter was delighted with my present for her. I bought her a Tommy Hilfiger Hoodie and Swarovski necklace. I've purchased a leather bag for work which I use everyday. Couldn't be happier such a great find.

Shopping was fine, easy to find stuff I'm interested in, transaction was ok. But I haven't yet received my boots! I think FedEx might have lost my boots. I haven't heard from them

After years as a responsible user on Vestiaire Collective, my new account was suddenly and arbitrarily blocked for no reason whatsoever. I submitted every single document they asked for — invoices, authenticity certificates — and what did I get in return? Mindless, copy-paste bot replies. The only "explanation" I ever received was the same tired line: "one person – one account." Really? I've always had just one account. The first I personally closed, the second — my only active account — was shamefully blocked by their automated system. No real review. No transparency. No respect. Just arrogance wrapped in a wall of bots. Vestiaire's management seriously needs to wake up and look at what their so-called "customer support" has become: an unthinking machine that ignores loyal users and treats real people like disposable data points. Perhaps it's time for management to actually pay attention. Stories like mine are becoming more common online — historic, trustworthy users being blocked while millions of fake accounts sell items without consequence. Seriously, where are the bots watching?