I always find what I want at a reasonable. I also love the stringent authentication standards that Vestiaire has in place. I feel confident I am getting an authentic designer piece.

The app provided clear process expectations and communicated each stage's progression. The inspection done by Vestaire was very thorough, too, which bolstered my confidence in their transparency and high standards. I would buy something through Vestaire again.

Vestiaire makes it easy to list and sell items that have been well loved and need a new home. It is a great way to unlock value stored in pieces to free funds (and space) for the next pieces I will love.

I love Vestiaire more than any other platform to buy second hand luxury goods. Real deals and real quality and great selections! Very easy to use and very addictive too

The worst experience ever! Received a Prada Coat that reeked - actually smelled like a dead animal. Even the best dry cleaner refused to touch the coat. Sent it back to Vestiaire and they "determined" the coat was fine! It was truly unwearable yet Vestiaire claimed it was as described and not eligible for refund! Do not recommend this site ever again! The absolute worst!

Buyer cancelled the purchase as the Vestiaire team damaged the item during quality control and is now blaming me for sending a damaged item rather than refund me for the damage

I have been selling online for 13 years and Vesitaire is one of the worst sites I have ever dealt with. Horrific customer service and even worse seller protections.
I sold an Alexander Wang Denim skirt on 3/12/25, shipped within the hour to the seller in California. USPS tracked and insured shipping, purchased by seller from vesitaire. Per tracking, item was delivered to buyers mailbox on 3/14/25. Buyer reported it "lost" on 3/17/25, therefore prompting Vesitaire to "open an invesitgation". I was never made aware until I inquired on 3/19 regarding my payment.
It is now 3/21/25 and I have still not gotten paid despite the fact that USPS tracking shows the item delivered to the mailbox at the address the buyer provided.
Vesitaire is now asking the buyer to write a letter reaffirming their fraudulent claims. I asked why I was being penalized as the seller and all I was offered was a fake apology.
Vesitaires customer service is atrocious and their policies are even worse.
I will be pulling every single one of my items off the site and deleting my account.

Well organized site.
Sellers are not completely honest with the conditions of their products they post. Overall, I cannot pass good deals on pre loved condition bags. It is hard to find items in excellent conditions. I love pre-loved bags and they deserve a new home who can take care of them. I can always give them a good cleaning spa leather treatment. Authentication and quality control process gives me the peace of mind I am making the right decision for a good deal.
1st time using the platform. I referred to many of my friends and family members.

It is easy and safe. You are the only one luxury site I have chosen to buy from and sell on.

I M very satisfy with selling and buying on this site. I told my friends and my kids to shop on this site also. Looking forward to shop and buy more on this site. Thank you very much

I have had great experiences with buying and selling with Vestiaire. Great pictures, descriptions, and validations from Vestiaire. Can't go wrong with them!

Excellent item, swiftly delivered. I can always rely on Vestiaire Collective to give good service. This time I bought a little Dior bag. Thank you.

I have already deleted this App, won't be selling or purchasing anything from you. You leave regular customers unheard as you fail to solve just minor complaints,

I am immensely pleased with my item and the fast shipping! The shoes are in good shape for a really good price.

It was perfect! So easy! They over delivered on my expectations. My items got here so fast from croatia!

Smooth buying process with Vestiaire Collective, the possibility to buy worldwide is great, just as the verified authenticity, it makes a very safe purchase.
I regret that the previous option to find and buy some unbranded items is no more available (i.e. Jewelry) but thankfully other platforms exist for this.

Everything was so easy to understand. Lots of good quality of stuff.