Hi, I order a bag 3 weeks ago and they checked it for authenticity it passed but it has been more than 2 weeks since then and they still didn't ship it

Question

Vestiaire Collective Questions & Answers

1,400 reviews

31 questions & answers

Ask a question See all questions

Hi, I order a bag 3 weeks ago and they checked it for authenticity it passed but it has been more than 2 weeks since then and they still didn't ship it

asked by rana a. on 12/31/21

1 Answer

Add your answer

Ask a question

Get answers from the Vestiaire Collective staff and other customers.

Vestiaire C. [Vestiaire Collective Rep] · Answer 1 · 2022-01-06T08:12Z

Vestiaire C. [Vestiaire Collective Rep]

on 1/6/22

Dear Rana, we are getting back to you regarding the processing of your recent purchase. Please note that if your item has been handled in our warehouse in New York, our services have been put on hold for a few days and kindly inform that we are fully operational now! Please rest assured that we remain available for any verification, if you haven't received your purchase yet. Thank you very much for you for your understanding,
The Vestiaire Collective Team

Helpful (0)

Vestiaire Collective Questions & Answers

Hi, I order a bag 3 weeks ago and they checked it for authenticity it passed but it has been more than 2 weeks since then and they still didn't ship it

Add your answer

More questions about Vestiaire Collective

Ask a question