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Tophatter
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TophatterReviews 2,165

3.4
tophatter.com

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Tophatter Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
282
value
283
shipping
286
returns
209
quality
283

We monitor reviews for authenticity

Washington
1 review
2 helpful votes
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Upset
March 5, 2017

Love u guys just this order was wrong sent wrong ring size and can't wear other than that all my other orders were great and will still be bidding

Date of experience: March 3, 2017
South Carolina
3 reviews
0 helpful votes
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Great selection awesome prices
March 5, 2017

I ordered a number of rings and they are all perfect and fit as expected. I will order again. I'll go up a size since the 5 was a little tight on my right ring finger where 5 is normally a bit loose

Date of experience: March 3, 2017
Arkansas
1 review
0 helpful votes
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Almost 5 star Except
March 5, 2017

I have thoroughly enjoyed the merchandise I have received to date from tophatter, no issue. Few things that are not 5 I keep receiving notices for items that I have already bid on & have even received. I do not have the greatest eyesight even with glasses would be helpful if could zoom in or out on items, and lastly sellers do not always give a good description of their item. In my case means missed buying

Date of experience: March 3, 2017
Canada
1 review
0 helpful votes
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My experience and expectations are Very Fair, Delivery on some items are slow, I have received what I ordered. I also feel confident as to the honesty of the described items. Congratulations!

Date of experience: March 3, 2017
California
1 review
0 helpful votes
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Very enjoyable site and the bidding is stimulating. The mdse is of a good quality and received promptly.

Date of experience: March 3, 2017
Florida
2 reviews
0 helpful votes
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Great prices on Tophatter
March 5, 2017

Fast and efficient shipping and products are good, Just recently found this site and am thrilled to have it and told friends to check it out.

Date of experience: March 3, 2017
Pennsylvania
1 review
0 helpful votes
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Love Tophatter! Love it more when I bid one dollar and have no competition! Their Customer Service is the best... very quick to correct any problem you may have with no questions. I suggest this App to all my friends.

Date of experience: March 3, 2017
AE
1 review
0 helpful votes
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Upset
March 5, 2017

I paid 75.00 for a tablet then I found out after getting it was only worth 10.00 so I wont bid on no more tablets

Date of experience: March 3, 2017
Minnesota
1 review
0 helpful votes
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Love the site but-----
March 5, 2017

I have purchased many things and am pleased with the site. ----but when I am asked to review the item I cannot connect into the site. I can only get so far and then it tries again and gets about the same distance then says there is a problem with the site and they can't connect. This happens ALL the time and is frustrating for me and I would think for the seller. But for buying, a great site.

Date of experience: March 3, 2017
Missouri
1 review
3 helpful votes
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Unreliable Bidding
March 5, 2017

After my 1st 2 bids, everything went to $#*!. There is more I want to buy but unable to. When I click on bid the item is no longer available or when it is in the Live stream, it isn't actually live yet.

Date of experience: March 3, 2017
West Virginia
1 review
0 helpful votes
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Pleased
March 5, 2017

I am so happy with tophatter the shipping is fast.the items ate well made and the site is easy to use

Date of experience: March 3, 2017
New Jersey
1 review
0 helpful votes
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Every order has been spot on as to what is shown. I find products that I did not know I needed and winning a bid is fun. Even a return has been handled very quickly.

Date of experience: March 3, 2017
South Carolina
1 review
0 helpful votes
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Great deals on great product
March 5, 2017

I get fantastic deal on some great products and they are delivered in a timely manner. I have not bought anything that I have dislike.

Date of experience: March 3, 2017
North Carolina
1 review
0 helpful votes
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Awesome
March 5, 2017

This is a wonderful website. I love the quality of all the items purchased so far. Shipping is fast too.

Date of experience: March 3, 2017
GB
1 review
0 helpful votes
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Excellent site for fast purchases
March 5, 2017

Products purchased at the comfort of your home or on the go and at reasonable prices. Will surely recommend to family and friends

Date of experience: March 3, 2017
Illinois
1 review
0 helpful votes
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I Love Tophatter
March 5, 2017

I Love everything about u the quality of ur product r very good and i like how u inform me on everything!

Date of experience: March 3, 2017
Ohio
1 review
0 helpful votes
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Excellent website
March 5, 2017

I really enjoy being able to bid when I want and have no commitment until I choose. I have found many great deals and outrageous prices!

Date of experience: March 3, 2017
Maryland
2 reviews
0 helpful votes
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Extremely happy with all my buys. Shipping has been quick and notifications and tracking information is great.

Date of experience: March 3, 2017
New York
2 reviews
0 helpful votes
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EASY AND FUN
March 5, 2017

To date, the times I have shopped at TH, I have been pleased.
Times I am outbid are even satisfying at least taking part

Date of experience: March 3, 2017
Alabama
1 review
0 helpful votes
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Great review
March 5, 2017

I have really enjoyed my experience so far with my purchases from Tophatter and have even suggested it to some of my friends.

Date of experience: March 3, 2017