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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fun to look at all the products. Fun to bid, even when I do not win. Lots of interesting choices. Look forward to seeing what new products appear daily.
Great quality and fast delivery! And, its so much fun to bid! The item was exactly what they said it would be.
Hi Heather,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
Tophatter is a great way to get top quality items without the aggregation of having to bid 4 - 5 days like ebay. Its so much fun. Hust be careful. Try to review the item being bid so yoy get hat you expect. I highly recommend Tophatter!
Hi Deborah,
Thank you for your review.
It is fantastic to hear you're pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
I HAVE NO ISSUES WITH Tophatters. Excellent service, courteous service department, very easy to bid. An excellent site if you know what you are doing.
Hi Anil,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I’m glad to hear that our dedicated support team left an impression. We look forward to continuing to provide first class service and quality products at competitive pricing.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
Warm Regards,
Angelique
I wrote a previous review of how bad their guarantee police is. They will not refund or replace an item if the tracking number shows delivered (even though you did not) They make no attempt to help you out. They want you to contact the shipper, do a lot of paperwork and time for an $8.00 item. When you deal with EBAY or AMAZON they handle it all. Look at their service rating and you will see what I mean.
Hi Daniel,
Thank you for writing your review.
I'm genuinely sorry to hear you didn't receive one of your items.
When a package shows delivered to your location but not received, we recommend calling the local post office to ask the supervisor to attempt to locate the package using the tracking number. If the post office is unable to assist, you may file a complaint with the USPS at the following link: http://tinyurl.com/pll5os5
Thank you for being a valued customer.
Kind Regard,
Felicia
My overall take on this site is that it restores my shopping interest. The only drawback is that some sellers do not show or give instructions on products.
Hi Sherman,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I'm elated to hear that Tophatter has restored your interest in shopping! We look forward to continuing to provide a fun shopping experience with a variety of items at bargain prices.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
Fun, friendly and safe. Bidding at Tophatter makes me feel like I am in control of my money at a big time auction. You will not be disappointed, so join us for fantastic products at the price you decide.
Hi Anne,
Thank you for taking the time to share your experience with us by writing your review. We truly are delighted to have you as a valued member of the community.
I'm happy to hear Tophatter provides a fun place for you to bid at pricing within your control. We look forward to continuing to provide a fun bidding environment at pricing you decide.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
When I first discovered Tophatter, I couldn't keep up. After a few days I'm running with the best of them. Great values and deep discounts keep me coming back. Well, also, I'm addicted now! Thanks Tophatter for putting the fun back into real auctions! Read fast and bid fast because something you might want will be gone in a hurry.
Hi Jarrod,
Thank you for writing your review.
I'm glad to hear you're finding great discounts and having a good time bidding on Tophatter!
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
My love of bargains comes to the fore when I log in to Tophatter, I have a limit on how much I want to spend and if I dont win, I can just wait for the item to come up again. Thank you for all the bargains.
Hi Roy.
Thank you for writing your review.
We appreciate you using Tophatter for your bargain shopping. We look forward to continuing to provide quality products at competitive pricing.
Happy Bidding,
Felicia
I have ordered a few things and am pleased with the products and the price... will continue to be looking for new things to bid on its so much fun...
Hi Nicole,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
Quick auctions so no checking back for bids. Variety of products is amazing. Love the reminder button so you know when an item you want is coming back up for auction!
Hi Sharon,
Thank you for writing your review!
I'm thrilled to hear you're happy with the variety of products on Tophatter. We look forward to continuing to provide various items and bargain pricing.
Kind Regards,
Angelique
This site is so much more than I expected. The items are great! And the customer service is amazing! The team at Tophatter really care about their customers. I love this site!
Hi Yvette,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I'm excited to hear Tophatter more than met your expectations. We look forward to continuing to provide first class service and quality products.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
I really like this site. There are always new items to bid on and the prices are very reasonable. I only have had one bad experience but they helped me take care of it right away.
Hi Joie,
Thank you for taking the time to write your review! We greatly appreciate your support.
I'm glad you're able to bid on a variety of items at reasonable pricing. We look forward to continuing to provide quality items and first class service.
Kind Regards,
Felicia
Great variety of goods. Prices are awesome and bids are free. Auctions over quickly, so no waiting to see if you won.
Hi Diane,
Thank you for taking the time to share your experience with us by writing your review. We truly are delighted to have you as a valued member of the community.
Kind Regards,
Felicia
I love this site very different I always feel like I'm at and auction love that control I have all the power the adrenaline rush is amazing!
Hi Gail,
Thank you for your review!
I'm glad Tophatter can offer you a fun place to shop.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
I got on Tophatter and did some bidding on several items. I really wasnt expecting to actually get the quality items I biddy on but they were beyond what I expected to get. I am about to bid on some more items now. I am beyond please.
Hi Laura,
Thank you for your review!
I'm thrilled to hear your experience on Tophatter exceeded your expectations. We look forward to continuing to provide quality items and a fun environment for you to do your online shopping!
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
Tophatter stands behind their customers to ensure they are satisfied to the utmost when Merchants mis describe or items are missing or damaged top Hatter make sure you are satisfied highly recommended bidding site.
Hi Yvette,
Thank you for taking the time to share your experience with us by writing your review. We truly are delighted to have you as a valued member of the community
I'm glad to hear you're happy with service. We look forward to continuing to provide quality items and first class service.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
The products I purchased were as shown and described. The quality of the jewelry was very nice. I will buy again from Tophatter.
Hi Preston,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Kind Regards,
Felicia
I love Tophatter merchandise, I like the idea that I can have fun shopping and bidding. I won on some electronic stuff that are very affordable. I also love the idea that if anything I didn't like I can always return with in 30 days.
Hi Fernando,
Thank you for your review!
I'm glad to hear you're happy with Tophatter's policies and able to find items you love.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
Always gets back, and always solves a problem. Nice variety of products. You can always find what you are looking for on Tophatter. There is everything from household, jewlery, clothes, purses, plants, just everything and bidding is great.
Hi Constance,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link:
To send an invitation to someone so you can earn a store credit when they sign up for the first time and make their first purchase, visit https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Warm Regards,
Felicia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Helen,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
It is wonderful to hear you have a fun time bidding on Tophatter.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia