RosegalReviews 6,117

The "Solid Color Men's Retro Drawstring Knight Sweater" is really nice and came as pictured. I was only disappointed about the choice of colour: When I ordered it on my laptop I could only choose between gray and black. When I looked at it on my phone after ordering I saw that there would have been other options, which I would have chosen instead, like red and green.

The "Colorful Stripe Coral Velvet Large Area Rug" also looks like on the pictures. The only drawback is that you can see where it was folded for transport. That might disappear after a while though.

In total I liked the products and I was happy with my purchase.

I ordered 6 items on March 23,2019 and two weeks later, they hadn't shipped it. I checked 3 times and each time I did, another item would go out of stock before they even sent mine off. They let people continue to order items that are already out of stock. They kept telling me it would be 5-10 more days. I cancelled the order and now they're telling me I never fully paid for it. Yes, the order that said it was PROCESSING, not payment pending. The order was $105.50 and they say I only paid $82.50. They have no record of my payment, despite it being taken from my card, and they STILL won't refund the part I "paid for"! They're demanding that I prove that I paid, before they even refund the remainder. No proof is sufficent. Calling, using the online chat, and emailing all give me different results. I'm not going to get my money back, most likely. Part of it was from my Rosegal Wallet, which they only seem to want to send back to the wallet - useless, as I refuse to order from them again.

Note: this is MY opinion based on MY experiences with Rosegal that I'm happy to share. Due to postal services and customs duty and whatnot, others might not have the same experience. They have no control whatsoever over the post or your local customs office.

I really enjoyed my experience with Rosegal. I'm a difficult size to work with but I can find clothes that fit me at good prices. PLEASE check size charts and don't assume you know what size you are. The size I ordered was accurate according to their charts and not at all what I expected it to be. The descriptions for the items I bought were accurate and in some cases, more detailed than at other sites. Also keep in mind the price, you won't be getting high-end designer clothes for these prices. That said, I do like the pieces I bought and one is quickly becoming a favourite.

Purchasing is easy and the orders are well-tracked so I always know where it is. Keep in mind how far the items have to travel and how many hands they have to pass through before complaining about how long it takes. I was quite happy with how long it took, considering.

It's not impossible to get hold of someone if you have questions and they've always been pleasant with me.

Between the points system and coupons and referrals and discount sales, it isn't hard to get an even better price on your order.

I really enjoyed my experience and am looking forward to shopping again soon.

I ordered several items from a variety of styles and all the clothing was very beautiful, true to size and came packed in an individual bag. I have tried the lingerie, dresses, coats and much more and everything has arrived well and fit me well too. I would recommend this store for the service and the good prices.

This company is fraud I ordered a product 3 pcs and these scammers didn't deliver my products even after I paid an insurance for shipment the product didn't even arrive and I was told to pay an extra 5$ after spending 85$ which I did so that I can get what I ordered for unfortunately the order never arrived only to get an email that they will give me back 20$ this is the greatest scam ever I wonder why google advertises this kind of illegitimate companies