Note: this is MY opinion based on MY experiences with Rosegal that I'm happy to share. Due to postal services and customs duty and whatnot, others might not have the same experience. They have no control whatsoever over the post or your local customs office.
I really enjoyed my experience with Rosegal. I'm a difficult size to work with but I can find clothes that fit me at good prices. PLEASE check size charts and don't assume you know what size you are. The size I ordered was accurate according to their charts and not at all what I expected it to be. The descriptions for the items I bought were accurate and in some cases, more detailed than at other sites. Also keep in mind the price, you won't be getting high-end designer clothes for these prices. That said, I do like the pieces I bought and one is quickly becoming a favourite.
Purchasing is easy and the orders are well-tracked so I always know where it is. Keep in mind how far the items have to travel and how many hands they have to pass through before complaining about how long it takes. I was quite happy with how long it took, considering.
It's not impossible to get hold of someone if you have questions and they've always been pleasant with me.
Between the points system and coupons and referrals and discount sales, it isn't hard to get an even better price on your order.
I really enjoyed my experience and am looking forward to shopping again soon.