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This company is fraud I ordered a product 3 pcs and these scammers didn't deliver my products even after I paid an insurance for shipment the product didn't even arrive and I was told to pay an extra 5$ after spending 85$ which I did so that I can get what I ordered for unfortunately the order never arrived only to get an email that they will give me back 20$ this is the greatest scam ever I wonder why google advertises this kind of illegitimate companies
* Rosegal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hannah K.'s review of Rosegal earned 2 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Hannah,
Thank you for taking the time to write a review.
We sincerely apologize this case.
Please note that we are a proper registered company that has been around since 2007.
We Rosegal are certified " secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave.
Due to the delivery failing and reaching the deadline for delivery attempts, the package has already been returned and has been destroyed.
It is really out of our control.
We have sent the message to you via ticket.
Could you please reply us？
Thanks for your support and understanding.
Many thanks，
Rosegal Customer Service