Poor products and sized poorly. Charged $38 duty COD which I wasn't aware I'd be paying. Two of the nine items weren't horrible. Tossed the other 7 directly in the clothing recycle bin (and felt guilty about flogging this crap on the less fortunate)
Dear Heather G,
Thank you for your review.
We apologize for your situation.
All of our Rosegal clothing items must meet our quality checks before shipment.
We regret to hear that you have the quality issue.
We are so sorry to hear that you have been experiencing sizing issues.
Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.
The shipper first pays the fee on your behalf, then asks you to pay once they deliver the package to you.
Taxes are charged by the local Customs Office and country regulations are beyond our control.
We have sent you a personal message via a ticket, with a solution to your issue.
We are awaiting your reply.
Rosegal Customer Service
Heather Has Earned 3 Votes
Heather G.'s review of Rosegal earned 3 Very Helpful votes
Dear Heather G,
Thank you for your review.
We apologize for your situation.
All of our Rosegal clothing items must meet our quality checks before shipment.
We regret to hear that you have the quality issue.
We are so sorry to hear that you have been experiencing sizing issues.
Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.
The shipper first pays the fee on your behalf, then asks you to pay once they deliver the package to you.
Taxes are charged by the local Customs Office and country regulations are beyond our control.
We have sent you a personal message via a ticket, with a solution to your issue.
We are awaiting your reply.
Rosegal Customer Service