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Poor quality of material, very very cheap. Unable to get ahold customer service. On line is it not working. Phone tag is non stop. Called 10 times and still was not able to talk to anyone at all. Very fishy company.
Products used:
Their product is on the shelf, I cant even donate it. Thats how bad product material is. I cant return it, its impossible with their system
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Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Darya,
Thank you for contacting us.
We apologize for any inconvenience. Please rest assured, we will do our best to resolve this issue to your satisfaction.
To solve this issue, would you please kindly provide us your order number?
The order number should start with letter "Z" plus 16 digits.
You can also contact us to send e-mails to support@rosegal.com, we are sorry that there is no phone service now, but we can solve your order issue until you are satisfied.
Thank you for your patience and collaboration.
Best regards
ROSEGAL Customer Service