NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 727th among Discount Shopping sites.
Ordered a 12 pack of assorted camisole tops. After 3 weeks, the order arrived with 6 red, 4 black and 1 blue. Really? They said I had to email picture of items and they would give me a refund to my credit card, as I don't want a store credit. It appears from others comments that it is going to be a hassle getting a credit. Not using this website again. Also purchased "Egyptian" sheets and the quality is not anywhere near what they advertised.
This company allows you to order, takes your money, then sends you NOTHING, while continuing to offer what they have not delivered. THIS COMPANY IS A TOTAL SCAM. Drs. Pauline broberg-lewin
Hi Pauline B.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I was about to make several purchases from this site. I was having trouble finding mens workboots so I Googled it, this is when I saw a review and came here to see all of these posts. I would like to thank all of you who have taken time to let us know your experience with nomorerack. I will definatly not be shopping here!
The customer service person I got off the phone with could care less. This is about Order:# *******. That was placed on 4/15 and supposedly shipped on 4/16. I received part of the order, but really need the king sheets as I have a new king bed being delivered tomorrow. The gentleman I spoke with this morning assured me he would contact the vendor and have the items overnighted to me so I would have them tomorrow. He also said I would receive an email with a new tracking number. By the way, I emailed yous Tuesday morning and have yet to hear anything back. So I thought I would call this evening before you closed and was told that I would have to wait 24-48 hours for a response from the vendor. Clearly contradictory to what I was told. I then stated that I would like to simply cancel the order if I am not going to have it tomorrow, I need to go get sheets tonight. He referred to your policy's that it has to be cancelled by 9am the next day. (She really has these down pat) I asked to speak with a supervisor, she said there was not one available and that someone would call me in the morning. I simply don't believe that as I have clearly been lied to and no one can seems to help or even care. So that is what is going on. The lady, Irene, I believe, was so flipid about the whole thing.
Ordered tank shirts from them. I never received the product. Got the run-around from them! Was e-mail fraudulent tracking #'s. When I posted negative comments about them on their facebook page they blocked me. They also blocked me from sending them private fb messages. This is a scam! I reported them to the BBB and other consumer protection agencies. DO NOT ORDER from this site! There is also a Facebook page set up for complaints against this company. I would encourage anyone with a complaint against them to like that page and leave you complaints there. The page is Consumer Complaints against Nomorerack on facebook!
Hi Susan W.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Insane deals on fashion jewelery, accessories, clothes, gifts, travel & household items. HOWEVER, their shipping methods suck. I've only made two purchases so far. Was very satisfied with the quality of the product & the price I paid. BUT, first item took nearly six weeks to arrive. I had forgotten I ordered it. Second purchase took about 2-3 weeks.
It is interesting that this company stays in business.
Hi Seth C.,
We sincerely apologize for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, please let us know how we can assist you with your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I am so upset with these people. I ordered a All in One computer.
I was so excited to see that it came within a few days, but they took the happiness away immeditaly. I Didnt realized that it was Refurbish computer. Which they mention that once it, in the part of the details that states what come with the computer. If you selling someone something that is refurbish
Dont try and hide it. I went to set up the computer to realized that
It is only the monitor in the box. They literaly forgot to put the keyboard, the mouse,
The powercord and wires in the box not even a piece of paper was in the box.
I called customer services and their response is that
They dont have a direct number to their vendor. So it will take 5 buisness days for them to contact them just to make them aware of it. And then will send me a email.
Hi Shonna P.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Stay away from nomorerack. The item I ordered took 3 weeks to arrive. When called to obtain a return authorization, I was asked for my reason and i said I don't like them because they don't fit me right. No problem. I returned the item and after 2 week of no notice of return, I send an email. They asked me for a receipt of my return, I send it. I received a 2nd email letting me know the vendor has accepted my return and nomorerack has issued me a store credit. I sent a 3rd email back with great disappointment that I will not accept a store credit when I paid by credit card, therefore expecting a credit on my card. They replied that because of my reason for return, I had to get a store credit. I send 4th email expressing my disappointment again. They replied that they would credit my credit card. Just when I thought finally... I get another email stating that since the expiration date on the credit card i used to purchase expired, they could not credit my account and I need to open a Paypal account to receive my credit. I sent a 5th email explaining that credit card companies issue new cards when old ones expire, but it's the same credit card number with a new expiration date. Again they asked me to open a PayPal account. I sent a 6th email suggesting that they fix this now because I am at the end of rope and that this many days back and forth is unacceptable. This is all from I purchase I made in March and now it April 22 and I have not received my credit.
STAY AWAY. No item on their site is worth the aggravation.
Hi Christina B.,
We are so sorry to hear about the trouble in getting your refund. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I will never buy anything from this site again. I ordered 2 different protector cases for my iPhone. I received one within 4 days and I am still waiting for the other one. It has been 2 weeks!
What's worse, what I did receive looks nothing like the photos represented on the site.
I contacted nomorerack.com but no response.
I should have read these reviews before ordering anything from them. Lesson learned.
Hi Randall M.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hey people. Stop fighting with no more rack to get your money back. Credit cards usually guarantee purchases. All you have to do it report the charge to your credit card company, along with any correspondence you might have. If enough people complain, the credit card companies will cancel their accounts. If they really are ripping people off like all the complaints here, let them deal with the credit card company lawyers. It’s really pretty easy to get your money back, even if they refuse to give it to you.
Hi Lucy G.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
In all my online shopping experience, I have never been so disappointed or irritated! First, my order took over 3 weeks with minimal communication from the company. They only informed me of a "minor shipping delay" after I sent an email inquiring. Drlivery took over three weeks & the product I received was not as promised. I ordered 12 tank tops that were supposed to cone in a specific array of colors. Ibsyead, all but 4 were black or white. No big deal there... but a "long fit large" turned out to be more like a small (or a childrens large!) & the quality is terrible! The tags ate frayed & dont even HAVE size or instructions on them! Total garbage. I wish Id fone my homework before doing business with nomorerack. They have so many complaints on file (including with the BBB). Im angry with myself for letting my fall into this scam. Never again! I will try to get my money back on principle... but ill be lucky if I see it in 3 weeks!...(or ever!) PLEASE AVOID THIS COMPANY!
Hi Katie G.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Anyone tempted to order because of their attractive deals should really stay away. I wished I had read the reviews before ordering from this web site. The set of 12 tank tops seems to be an issue. I sent 3 emails and always get a "non response" from their supposed customer service promising they put my order on top of the pile but yet 2 weeks later with no updates on when they shipped. There are very strict regulation for mail order ship time and back order in the Industry and they are definitely not abiding. Please tell all your friends to stay away.
Hi Valerie S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Wow... I am really surprised by all the negative feed back, I have ordered at least 15 things from this company, I have gotten them all in perfect condition, I've had no problems with any of the stuff I received. I will keep buying.
I honestly had great service. I was nervous, because I read other reviews. However, I received my items quickly and efficiently.
So mad st this site I made a BIG mistake ordering from them. I order the 12 CAMI set and it took 3-4 weeks to get to me after 3 nasty emails i sent them. After i my order arrived i opend the package and say there was only 11 not 12 and only 3 werre wrapped in plastic and i had ni invoice with them. Then heres the kicker i got and email a day later saying my order way shipped with a tracking number ect. I was like what is this better not see any charges on my acctount or ill report someone stole my card and that i did not place that order
Hi Nicole F.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered the purple leopard print luggage by Heys. I rec'd the luggage Saturday 4/13/13. I opened it to discover that the purple leopard had shades of aqua blue in it. Looks like they were trying to adjust the color. I rec'd a response from C/S Angelique informing that I will receive a store credit and I have to return the merchandise at my own expense. Informed her that this is unacceptable. She responded by saying as she mentioned previously. I responded Unacceptable. If this is the way that Nomorerack treats there customers I will longer spend my money with them.
Hi Cynthia H.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered the cami's and never recieved them after 3 weeks they tell me if i dont get them in 5 more days call them back. I called back after 6 more days and now they're telling me they're having shipping problems. So I want my money refunded back and guess what? 5 to 7 days before i get that. But mind you they took the money out of my account 2 minutes after I placed the order. Let's see if i get my money. I have never delt with a company like this and I never will again! I will definately do my checking next time.
Hi Sheila C.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Just thought I would share my opinion. When I first found your sight, I was all excited and told many. Now I need to retract that opinion. After placing a couple orders with your company, this first order one item shipped incorrect, I was only offered credit, no refund. It was not my fault! Now I have to use a credit. So I finally buy something, and the quality is not there. I email to return on April 5th, no response. I email next week and Ray says, sorry too late to return. Since when do wrong items sent and not good enough quality reflect no refund. Now I am stuck with wrong and inferior product, not refunds and don't want your credit. Good luck with future business. There is always reviews for anything today. Please find this email will be one of them!
Hi Heidi R.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Ordered a set of cami's and 2 "down" pillows. Received the pillows, NOT down! Then NEVER received the second item BUT paid for it. You konw what they say, if the deal is too goo to be true... BUYER BEWARE
Hi Melissa C.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
About the business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ingrid P.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.