NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 727th among Discount Shopping sites.
I ordered a mini video recorder. It took 3 weeks to arrive -- too late to catch my daughter's ballet performance. I put it away, box unopened until the next performance a couple of months later. It was completely nonfunctional. I charged it for a very long time -- it NEVER powered on. There was no warranty or contact information. Nomorerack basically said F- you! They would not do a thing! What a scummy, scam operation!
I ordered a carpet runner and a 5.5 X 7.8 carpet what I received was two 5.5 X 7.8 carpets totally different from what I ordered. I called the company and they gave me return item #'s for the runner and carpet I did not receive. Was told I would have to pay the shipping for return ( can you imagine what it would cost to return 2 carpets). I was told I would be refunded the shipping charges but who has $100-$200 to spend extra and may not get it back. I tried to go through BUY SAFE and was told that they only guarantee you get refunded for the merchandise not the shipping charges. So that is a hoax also. My next step is to go through Pay Pal which I went through and file a complaint.
Hi Laronda G.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
These guys ripped me off for almost $100! They're fine for laptop covers and stuff like that, but DON'T BUY ANYTHING ELECTRONIC OR REFURBISHED from them. I bought a refurbished air purifier from these people. It took about three weeks to arrive. When it finally got here it worked great for just over two weeks, Then it started making a popping/crackling sound and shooting blue-white sparks. My house has wood floors and framing, so you can imagine my concern. When I e-mailed their customer service about it I was told there was a seven to fourteen day return policy. I replied that they put my home at risk, but they declined even a store credit. Now I'm out almost $100 and I'm going to destroy the device so no one finds it in the trash and trys to use it. Their so-called "customer service" is a complete joke. BEWARE!
Hi Darrel R.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
NOMORERACK is the rip off king. I have been trying to get a refund for over two weeks. Their service is horrible. DON'T SHOP HERE! THEY ARE FULL OF IT! Their nonsense quote about service is a joke. I'm currently looking into a class action suit against them for misrepresentation and fraud.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Wow I was just going to order about 20 items I liked here. But after reading the reviews, I am skeptical to order.
Hi Radhika M.,
We sincerely apologize for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
After 3 week wait, comforter had HUGE imperfection right in the middle. Return is going to be such a hassle plus had to argue to get card credited back rather than a store credit. Just trying to speak to them was a challenge due to the horrific feedback from some electronic they are using. Wish I'd read the reviews before I purchased from them.
Hi Roberta S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I wish I would have seen your site before I ordered. I ordered what I thought was a great deal on sheets. It's been 2 weeks and still no shipment. The shipment info that I was sent is bogus and only shows that it was initiated. I emailed nomorerack and they closed the ticket as a resolution saying they'd look into it and get back to me. They have 24 hours which is more than they deserve to provide satisfaction or am I contesting the charge on my account. I will never order from here again and the next thing that I do is to tell all my facebook friends to avoid at all costs.
Hi Taralee D.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered 2 items then I decided to look here to read reviews. I give them 3 Stars because immediately after reading reviews I chatted with customer service at Nomorerack and asked them to cancel my orders. They did right away.
Hi Kina C.,
We sincerely apologize for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered 12 size m tank tops in assorted colors and the description said they were long. Well the colors were not even close to what the description said and they were definitely not long even for a short person. So NMR is basically lying to their customers in order to sell their products. STAY AWAY from them!
Hi Lindsay L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I just wanted to say that I'm very disappointed in my first, and only, order of a replica Canon L-series travel mug.
When I purchased it no where in the description or in the pictures did it show that it would say "Caniam" as it is obviously meant to look like a CANON L-series lens. As a photographer I would be embarrassed to use this out in public and had I known it would say Caniam instead of nothing I wouldn't have purchased it. It was also advertised as a travel mug, but when I received it the box clearly says it is a cup and can only be used if you remove the lid entirely - not travel friendly at all.
When I contacted them they said I could return the item but I'd have to pay for shipping, and would only receive store credit. It's only a $12 item. I feel totally mislead and a little scammed and will not be placing another order with No More Rack, nor will I be recommending it to anyone.
Hi Blaire R.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Believe everything these people say about NOmorerack. They are truly a scam!
Hi Alice K.,
We sincerely apologize for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we may assist you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered 12 tank tops size XL in assorted colors. I thought this would be useful
To wear under low cut tops and dresses. I received 6 purple, 5 yellow and 1
Heather gray size S. Some were faulty. Not so useful.
They had already took my money out of the bank before shipping,
The tracking # they gave me said my order was out for delivery in Felton, DE
Which is too bad since I live in Oklahoma. Weirdly, I received the order that
Day they said my order was in DE.
I ordered the 12 pack of cami tank tops for 30 dollars. I thought it sounded like a great deal and I needed some new camis. In the description, it says they are nice and long and easily go down past your belt line, LIE. I'm not sure if the meant on a 3 year old but these tanks are SO short. Belly tanks to say the least. Since I'm a 25 year old lady, not a 16 year old hoochie, it's safe to say I will never wear one of them.
Hi Nicole W.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Ordered 3 polo shirts, all XL in white, black and dark blue. Took over 4 weeks to arrive. Shipped in see thru plastic wrap with shipping label slapped on (strange!).
But at least I could see that they shipped 1 XXL in dark blue and 2 L in aqua blue.
They also look like fake IZODS. Just took all to Goodwill, not worth dealing with bad customer service and frustration, just chalked up to learning experience, NEVER AGAIN!
Hi Bruce B.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Scam artist... I ordered jump driver chargers, then tried to cancel an hour later, they refused, saying the policy is 24 hrs or by 9 am est, this was like 7 pm at night. I have contacted paypal to investigate, and have contacted their fraud division. They are going to look at the internet complaints against nommorerack.com and their own complaints against the company, and possibly will pull them from using paypay as a means to pay... DO NOT USED THIS COMPANY>>>>
Hi Andrew H.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Purchased some clothing that was suppose to be a great deal, but not so. Only great deal if you can get the product you purchased. Then did discovered many other customers having the same issue there goes that money and let this be a warning to future want to be customer don't order through this company.
Hi Tammy P.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered 3 tablets in december... one of which came without a camera installed and all three came without their cases... a note in the box said they would be shipped later. I never received them. I left multiple messages on their site and with customer service. If you leave a message on their site that they don't like telling of your experience they will immediately delete your comment so others do not know that this company is a scam and should not be trusted. NO One should order from this company!
Hi Heather S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Ordered a Garmin GPS and they shipped me an empty box. Told me I would have to file a police report in order to get a "possible refund". Filed the report. Still no refund, but the real kicker is that the stated USPS shipped weight on the box is exactly the weight of the empty box. Go figure! These people are double dipping. They collect from both the customer and the insurance company and never have to provide a product. Customer service says that when a customer purchases from them, it is part of the policy the customer must agree with. What? Am I so stupid that I agreed to buy a $135 empty box? What are they talking about?
Hi Lynn H.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
First off if NOMORERACK posts there typical lame sorry we jacked you... I' m gonna blog, post, highlight and be sure the wod is out.
I ordered an MID "*Google"* Android 4.0 1.2GHz 4GB 7" Tablet PC and
Nomorerack sent a totally different brand name Tablet PC. Today, I received
A Kocaso M736 Tablet PC. This IS NOT what I was paying for, extremely disappointing this is the first and probably last time I will use Nomorerack
After excitedly waiting 15 days then to get this...?
Here is what I sent them. Glad the product they jacked me over was only $12.
You charged me for this product but did not send it to me. Is this how you run a business? Maybe I should contact the Attorney General in New York? No, that would do not good. I am sure you do not care. Just send me my freaking product or refund my money? Why would you jack with somebody over $12? Pathetic. And your social media hack is just as pathetic. I understand deleting comments, but one MUST clear up the problem or at least contact them in a different manner. I posted all the information below and no response. They deleted the post. No simple copy and paste and take care of the customer whom we stole money from. No, just unprofessional responses and then delete. I told the person I could not send a message on FB. Why would a person ignore that and delete the post? I posted the order number. Why would a person ignore that and delete the post? This is the worst customer service I have ever seen. This is the second time I have tried to contact you through your site. No response from the online form as I am sure that goes to a dead email account. Here is some advice most people understand in life and business. Great customer service is king. People will spend plenty of money on your site if they get great customer service. Everybody understand nobody or business is perfect. But you keep stabbing at the problem with HORRIBLE customer service. And it is not that hard. RESPOND TO THE CUSTOMER YOU TOOK MONEY FROM WITHOUT SENDING A PRODUCT!
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
About the business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Irene T.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.