NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 727th among Discount Shopping sites.
I ordered an MID Google Android 4.0 1.2GHz 4GB 7" Tablet PC and Nomorerack sent a totally different brand name Tablet PC. Today, I received a Kocaso M736 Tablet PC. The Kocaso web site doesn't even list an M736. Since no information about this specific product can not be found, I'm not certain if I'll ever deal with Nomorerack ever again.
I ordered an item and it came in the wrong size. I liked the item and only wanted to exchange it for the correct size. I sent it back to the address that it listed for returns and I NEVER got my item back! It has been over a month and a half and still nothing. Lesson Learned: No More Nomorerack!
I have purchased from them about 6 times now with hardly any issue. The reason for the one less star is their chat customer service SUCKS. I got the wrong color item, and she kept telling me she couldnt do anything and I had to call in, which was not convient. They ended up crediting me for that item the same day, it just sucks you have to jump through hoops. All of my items for the most part shipped quickly. In total of the 6 times I purchased, I ordered about 20 items, good quality for the price
Purchased a pack of 12 camisoles for $30 (very cheap - first red flag). I bought two sizes up just to be safe since I figured this was probably made in China krap, but it was camisoles! These things wouldn't fit my CAT! They are a size S-M at best. When I tried to return, I was told it was a "final sale" item and could not be returned. Even after providing the ad (does not say final sale), my email order confirmation (does not say final sale) AND my packing slip (ALSO does not say final sale!) to prove no such information was provided, I was told they were adhering to "strict company policy." The same robotic form response they are replying to on this site. Customer service is our top priority! WHAT BS! I am calling my credit card company tomorrow to file a dispute. Maybe other customers fold when they give that load of crap, but they have messed with the wrong woman here. I am making it my LIFE'S MISSION to let every person on the planet know what scammers these people are - and considering I have a lot of celebrity clientele (oh yes, including one of the biggest actresses on network television), they will not be happy that they screwed me over for a pittance of $30 when they could have just fixed the issue.
Hi Rene T.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ORDERED A TABLET IN NOVEMBER BEFORE I HAD READ THE REVIEWS AND AFTERWARDS I HAD CALLED THE BANK TO HAVE IT CANCELLED BUT SAID THAT THEY COULDNT CANCEL AND JUST WAIT AND SEE IF I RECEIVED IT AND ON THE 24TH OF DECEMBER I RECEIVED IT AND HAVE NOT HAD ANY PROBLEMS WITH IT AT ALL.MY GRANDSON LOVES IT!
I have been doing business with this company for over 6 months. The quality of the items seems hot or miss. I have been working around that by ordering well-known brand name items. The reason for the low score isthe extremely poor customer service: hard to understanfd, get hung up on often, made promises they didn't keep, they don't follow their own guidelines, and its imoossible to talk to a supervisor. No amount of savings is worth being treated like this as a customer.
Hi Sherry S.,
Please accept our sincerest apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered a camera for my daughter for Easter and did not work from the beginning! We are very disappointed and cannot believe that this company will not do anything! They wont even replace it!
Hi Melissa J.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I order a camera for my son a couple of months ago. I gave it to him for Easter this year and it was broken. Right out of box. My son was so sad. Do not buy from this company!
Hi Jamie H.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Its a scam. I got taken.
The funny thing is when you try to search for it on Yahoo, the first thing they present you is ads and direct links to the nomorerack.com. No wonder they are doing so well as a company.
Hi Wayne B.,
We apologize for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, please let us know how we can be of service to you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
So far only bought one thing, was very skeptical due to the reviews but I read them after placing the order. Got everything in a timely manner, as advertised, so far so good.
I do not recommend this site to anyone. They send out defected broken products. They take your money and then do not want to refund your money. They expect you to jump through hoops to get your refund. I bought a tablet and it had a cracked screen and the touch screen didnt work. I called right away and the lady I spoke with wanted me to ship it back on my dime after submitting a picture of it too. I said no you can send me a return label and pay for it. She then told me they will refund my money and not to worry about shipping it back. I then get an email the next day saying i do have to return the item on my dime and then they will refund my account. They will refund my shipping fees when I send them a receipt of that too but I will only get store credit. I do not want to do business with them I do not want store credit. They do not know what they are doing and have poor communication with the customers and each other. I plan on posting this complaint all over the place and making sure they do not get more unsatisfied customers. They steel your money end of story!
Hi Emmie D.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
What a rip off and bunch of scammers! I ordered an android tablet for my challenged daughter for her birthday and low and behold the damn thing quit working in one day. The book doesn't even match the tablet and there are no numbers or even a manufacturer, just a little made in China sticker. When I called I got the old spiel about 14 days returns They say it came from SFO Trading and when you call them the phone just rings and nobody ever answers. I will be calling the better business bereau in 5 working days since they told me they would have SFO Trading call me LOL Yeah I'm sure they will...
Hi Regina K.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered my husband a collosus helicopter for his birthday from nomerack. They sent the helicopter in a fine amount of time. But when my husband went use his birthday present it didnt work at all it was a total dud. I emailed customer service and asked if I could return the helicopter or even exchange it for another or for something else but they just gave me the old well you you only have 7 days to return it from the time I ordered it and we only give you this 15 day grace period bull well I was within the grace period plus since It was the first time I ever ordered something from them I would have thought that they would at least offer me a credit for what I spent or offer me another helicopter or something nice like that that would be the decent thing to do for any buisness that cares about having a customers buisness. Needless to say I will never buy anything from that company again and I suggest that no one else does either because they will just sell you defective stuff and your out of money. Lesson learned but they are out of my buisness too. So dont shop with them because they have bad buisness practices and dont care about customers and they dont care if they ruin peoples birthday presents they should change the name of their buisness to scamorack instead! Go to frys.com instead!
Hi Kindwyn H.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Please don't do business with this company. They sent me my order and it was all
Junk, I promise. The purse stunk so bad I had to leave it in another room till I could get return orders. Don't do anything with a return do it their way or else.
They got my returns and I never saw my refund. In fact almost 2 months later and still waiting for my refund money. They are crooks and do bad business with
Bad stuff. Take my word people. GO SOMEWHERE ELSE.
Hi D P.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I just ordered about $100 in jewelry, including little silver pendants to give as bridesmaids gifts... I will review again when I receive them. I paid with American Express via Paypal, which should help me get any money back should I have merchandise or customer service issues.
The purpose of my review now is to report the similarities I see in the merchandise I see featured on nomorerack.com and Groupon Goods. In fact, I recently purchased a locket on Groupon Goods that I see on NMR (and for a few dollars less). The locket I received was beautiful, which gave me more confidence in ordering from NMR -- I feel like I can trust the quality of their jewelry, at least. I am not putting too much credence to their stated "retail" prices -- while their prices are good, I'm not sure I'm actually saving 90%. I do appreciate their "made in the USA" labels and charity items.
DO NOT ORDER FROM THIS COMPANY! I ordered a Cuisinart Coffee Brewer and I received it damaged. Since I unfortunately surpassed the 14 day policy to exchange (I didnt open until I moved into my new apt) - I relied on the "90 day Warranty" they said it had. FALSE. Cuisinart doesn't even honor ANY warranties from NMR! NMR offers FALSE advertisement by saying these items are covered by a 90 day warranty! After nearly 2 weeks of going back and forth relentlessly - they gave in and stated they will issue me a refund. (I'll believe it when I see it). Buyers Beware!
Hi Kassi E.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered items from this site, my credit card was charged on 1/31 and 2/6 and have not received a single item to-date. Is this a scam?
Hi Vijay P.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I bought a pair a clothes protectors for traveling. Both of them completely fell apart while I was packing for my trip. They cost about $12 for the pair. My local dollar store has the exact same protectors, at least there it would have only cost me $1 and I could have returned them. Nomorerack wouldn't give me a refund so I threw them in the trash. I will never buy a single item from this site again. Most of my shopping is done on line and I really haven't had problems elsewhere.
Hi Jan L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
The BIGGEST SCAM SITE!
They say you can return an item but its not TRUE. They give every EXCUSE IN THE BOOK not to refund your money. They are very GOOD at responding to emails with different excuses, even after submitting a US Post Office receipt.
I Will Not Stop till I get my refund!
Hi Rosa M.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Like many sites these days, this one tries to exploit the desire for consumers to get a good deal. I fell for it a couple times, I admit. I saw "retail prices" on bedding that were extremely inflated, but the discounts were too tempting, and I went for it. When the products arrived, I saw that they weren't even worth the discounted price I had paid, let alone the inflated (made-up) retail comparison costs.
Having ordered in February and early March, I have yet to receive more than 50% of the products ordered. The ones that were ordered were nowhere near up to the value assigned to them by Nomorerack.
Now that it's been a month since some of the orders were allegedly shipped, I'm seeking refunds on undelivered product. This is just as well anyway, as I don't need more overvalued bedding or other products.
The "customer service" strategy seems to be to a) state over and over that they value customer satisfaction while b) never actually doing anything so that c) they can run out the clock and just wear customers down, probably in the hope that they will lose interest.
I would say this company is to be strongly avoided. Do not be tempted by discounts of 60 or 70 or 80%. They just make up the comparison prices anyway.
Hi Rick L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
About the business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stephanie H.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.