You can fully trust Gearbest on having original brand items. Plus having paypal as a paying method you can be sure to get the right item, if it has any flaws you can let them know and they'll always try to solve the problem
My shopping experience with Gearbest has been great so far! Every order i made arrived between 2-3 weeks with no problems and the products were very good. Both the site and the app are easy to use and the overall experience is really pleasant!
I really like to buy from here, because all the goods are arrived in perfect condition.
I have ordered more than 10 times by now and i have never had to open a ticket to dispute or anything.:)
I recommend the site for everyone.
After placing the order in the store, "GEARBEST was pleasantly surprised when they sent me the photo of my parcel. In the photo my package with my address.In other stores you need to ask, but here everything without reminders! This is a huge plus!
I want to tell you about a small and very necessary purchase - MG9882 60x LED Microscope. I needed to look at some coins, since I collect collections of coins, this is my hobby. And I bought it on the site with a microscope for ridiculous money, a few dollars. The delivery took about 10 days to Ukraine. The goods are very high quality, the plastic is not rigid, it is assembled well, it also increases well. In addition, there is a good backlight. And also an ultraviolet LED, so that you can check bills. Purchasing is very pleased, we have similar microscopes are at least 10 times more expensive.
I am really satisfied with GearBest and their products. All items are working well, shipping is fast (especially when buying the inexpensive express-option), prices are good and the customer service is friendly and helpful, if you have a problem.
I can highly recommend GearBest.
My shopping experience with GearBest is great. Order came quickly, package was traceable all the way. Packaging was good, undamaged. Product was very beyond my expectations, build quality excellent, all worked well, and easy to use. Customer support is also great. I recommend GearBest!
I am a returning customer, Never had a problem with them.
Good price, good quality, and reasonable delivery times to Europe.
I find promotions for my favorite product of Xiaomi
Every item is brand new and best quality. I recommend it to you all.
Without a doubt one of the best online stores worldwide, I loved the prices, security and great service. And what sets it apart from any website is accepting cards of almost all kinds. Finally great store, great service I have nothing to complain about.
I bought a Lenovo HW01 smart bracelet from Gearbest.com website. The product was shipped very quickly. In a short time we have reached our side. The product is good quality and handy. I recommend Gearbest.com. Many products are being bought for the right price.
GearBest have to one of the most efficient online retailers todays. GB have everything to offer from great search abilities, detailed order status, favourites, etc. everything that you need with an online retailer. Also GB has a great rewards program which you can use to purchase items
Shipping: As usual it takes a month or two and the goods come well packaged.
Cost: It is sometimes way cheaper than buying same item from Europe. Sometimes it is twice as cheap.
Quality: I didn't have a problem with quality of the items sent by gearbest.
My 2 orders were all fine. Shipping was prompt and quick, with no custom taxes.
Items have arrived in good status and perfectly working.
Communication was pretty good.
I think i'll order again nextly.
Gearbest is the web where you can find things in a low cost and the best of all, you can trust you wont lose your money or received things that don´t worth it.
The shipment is ok, my package wasn't damaged and everything was as they showed.
Bought a phone from Gear Best, says on website product will be shipped out in 3 days... It took 9, but I'm happy to say my product has been shipped ( even sent a picture showing the product wrapped up etc), and now have to wait. All in all ( I have short patience) it was reasonably quick. Did not reply to my first email but emailed me back on the same day as my second ticket and explained why it took longer than usual. So all in all, I'm happy with the website and customer service! Will most likely but from again, just will need patience haha. Cheers GearBest.
Very good store, with the lower price than other stores. I have made many orders from gearbest and I am satisfied from all of them. There are bonuses for reviews, for photos and video materials in the review. I thing this is the best shop in China!
I've bought a lot of different products from Gearbest, always had a great experience in the shipping, sale support and the description of the products.
Very happy with them, Gearbest are my go to online store when I need to order something.
I recommended it, 5 stars
I recommend "Very good price, so I decided to buy here. After payment send me photos send and track number. Fast delivery. The goods are very happy. No problems had to Gearbest. Order W**************
I bought my first product on Gearbest simply to prove the reliability of the store. I had already read several positive opinions on this site but the only way to really try it was to make an order.
The delivery has met the times set during the purchase and the product has come in perfect condition.
The product in question is a Xiaomi bluetooth speaker that has completely satisfied me. The sound comes out strong and clear connects quickly with my phone and I can listen to the music for 5 hours after charging the battery pack. The design of the product is in xiaomi style: clean and elegant. It is built with a white plastic and an aluminum strip that wraps it along the lower side. I highly recommend this product to anyone who is looking for a speaker with excellent performance and easily transportable.
I ordered a Megir watch; very inexpensive and after receiving the item, more than worth the price paid. I was very pleased with the quality of the product, which is rare since it is so common for Internet-ordered items to be misrepresented online and not match the quality once received. Will order from Gearbest again (already have, in fact!).
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Domas,
Thank you for taking the time to write your review. We really appreciate this.
Best regards,
Gearbest Customer Service Center