GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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очень хороший магазин, заказываю часто, доставляется даже бесплатной доставкой очень быстро, в Казахстан 13-15 дней. отличный магазин! последний раз заказывал фонарик, пришел быстро, светит ярко, шикарный за свои деньги
I was ordered this phone on Gearbest.com 2019-06-22, since few days I saw track number in my personal cabinet. The delivery was pretty fast - 2019-07-16 I successfully got my parcel. It was very good packed, the box even wasn't damage. I trully recommended this phone and GearBest to all.
I made 2 purchases on the gearbest, and they came in intact and in perfect condition, besides the quality of the products which is really very good.
Gearbest cares too much about the satisfaction of its customers and this is something very important for an online store.
Easy and user friendly website. Reliable tracking service. Best prices on the internet. Big community with lots of user reviews. Although not the fastest shipping, but no custom, which is very convinient. Help desk very reliable too.
Gearbest is great for shopping for good products and they are 100% legit. I would recommend them if looking for good deals on products
I'm Gearbest client for a long time. I'm buying mostly hightech products. The prices are cheap and shipping time is perfect. They accept Paypal.
I've had to deal with the customer service for technical problems and it was perfect.
I'm usually very skeptical about buying stuff online but this is one site you won't go wrong. I've bought stuff from Aliexpress and DHgate. Gearbest far outperforms the two. Aliexpress is probably the riskiest and DHgate being relatively safe. But the customer service of Gearbest is outstanding, they'll reply you within 24 hours with helpful solutions.
Excellent service. Great prices.
Very pleased with Gearbest. I bought a dual boot Windows 10/Android tablet (Teclast). Delivery was fast and after sales support was excellent.
Highly recommended!
I've Been buying products off this store for a few months now and the experience has been pretty smooth with no issues, A LOT of variety, good prices and fast shipping. No much to say to be honest, I'm a very happy customer overall.
Totally recommended.
Gearbest is a very interesting online shop. You can find a lot of things cheaper than everywhere else. Their customer service is very fast and reasonable.
I have made several orders from this website over the past years. All products shipped out as expected, and I have not had any issues at all.
I will highly recommend buying products from this website.
Example of some recent orders:
Order No.: **************xxxx 06/06/2019
Order No.: **************xxxx 03/06/2019
Order No.: **************xxxx 26/05/2019
All of the products was delivered in good condition within reasonable time. Thumbs up.
Ordered a whatche, the lowest price on the Internet.
Very professional, and good suport to consumer.
Date: 05/09/2018
Order n **************371
I bought a mouse for my computer on 02/25/2019 and was amazed at the speed of product delivery and the low price. And consumer service is great.
ENG: The best online store that has been created! Very fast shipping(i live in Poland) and good quality of products. I recommend this shop to everyone!
POL: Najlepszy sklep internetowy jaki kiedykolwiek powstał! Szybka dostawa(mieszkam w Polsce) i dobra jakość produktów. Polecam ten sklep każdemu!
After shopping at the Gearbest site I have noticed that it has evolved a lot and it offers a lot of attractive offers and competition with other sites frankly I loved it a lot as well as it offers a very distinct customer support service.
Gearbest.com é uma ótima loja online com variados produtos de boa qualidade, para qualquer dúvida existe varias maneiras de contato que é de excelente nível, envio muito bem embalado, moro no brasil as encomendas são entregues com prazo razoável, recomendo muito!
"Minha experiência com a Gearbest foi bastante satisfatória, tive um contratempo com a transportadora, mas a Gearbest sempre foi muito atenciosa e prestou um ótimo atendimento. Meu produto chegou conforme o anunciado. O envio foi muito bem embalado e chegou relativamente rápido aqui no Brasil."
I made an international purchase, the product was quickly separated and dispatched to my country. A good product with an excellent price, delivered in no time.
Ordered a smartphone, lowest price on the Internet, package was very well packed, item arrived in 2 weeks in my home, customer support is very quick and good, definitely top top seller
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members