Same others Chinese shops, compare the prices include shipping. No problem with my order. Long time for receive 40 days but in good condition.
I 've bought many times in this incredible online store. I've found lots of cool and funny gadgets. Thanks GB!
My purchases are safe and secure at Gearbest. As I live in South America, the purchase takes +/- a month or two, but it always arrives
I was pleasantly surprised at the quality of this handle. It provided a good solid support for my mini grinder.
I use always gearbest, is cheap, can pay with paypal and, well packet, item comes to spain in 20 days
A large number of discounts, resale. You can quickly buy gifts for new holidays.
Shipped within the next time.
My latest purchases at Gearbest have been very satisfactory, I'm comfortable shopping here, for its prices, variety and quality of the products.
Good price, fast delivery, incredible products and perfect service.
Very satisfied with Gearbest. I will buy again, always!
Great website to buy gadgets at an unbeatable price. The shipping can get better because usually it has delays. But otherwise everything fine
Dear Aldo,
Thank you for your appreciation.
If you have any concern about our website, please feel free to contact us.
Thank you,
Gearbest Customer Service Center
I've ordered several items over the last two years and it was never a letdown. Shipping to Germany works great.
Customer service answers fast.
Excellent store, great prices, good service and after sales, highly recommend! I'll continue shopping with them!
Gearbest is one of my best shops in the web I've bought several products from them, they are kind generous and serious about their business
Great site and promotions. Cheapest so far, I will recommend it to everyone. Very positive experience with shipping, all arrived within 15-20 days.
In my country I sell miscellaneous goods and electronic equipment with few handling. We often use sale as well. Shipping is fast.
I've found so many great deals on Gear best and their customer service is top notch, definitely recommended for other people.
I have never had any problem with Gearbest, the orders are always shipped quickly and arrive at my country fast.
Cool gadgets at a reasonable price. Free shipping but plan your orders ahead of time. Took 1 month to arrive in Canada.
He made more than 10 purchases. All delivered in time. Very responsive support, low prices (plus a lot of coupons).
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear Douglas,
Thank you for taking the time to write your review. We really appreciate this.
Best regards,
Gearbest Customer Service Center