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Gearbest
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Gearbest

gearbest.com
Switzerland
10 reviews
11 helpful votes
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Same other
February 6, 2017

Same others Chinese shops, compare the prices include shipping. No problem with my order. Long time for receive 40 days but in good condition.

Date of experience: February 6, 2017
Italy
1 review
0 helpful votes
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I love it
March 12, 2015

I 've bought many times in this incredible online store. I've found lots of cool and funny gadgets. Thanks GB!

Date of experience: March 12, 2015
Brazil
1 review
0 helpful votes
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I never had problem with this site
March 24, 2020

My purchases are safe and secure at Gearbest. As I live in South America, the purchase takes +/- a month or two, but it always arrives

Date of experience: March 24, 2020
GB
1 review
0 helpful votes
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Really Useful Handle
May 4, 2019

I was pleasantly surprised at the quality of this handle. It provided a good solid support for my mini grinder.

Date of experience: May 1, 2019
Spain
1 review
0 helpful votes
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I use always gearbest, is cheap, can pay with paypal and, well packet, item comes to spain in 20 days

Date of experience: April 22, 2015
Portugal
1 review
0 helpful votes
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Excellent
September 7, 2019

Fine on-line shop. Everything happens with great efficiency. I have done several purchases and it's perfect.

Date of experience: September 4, 2019
RU
1 review
0 helpful votes
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Convenient site
November 16, 2017

A large number of discounts, resale. You can quickly buy gifts for new holidays.
Shipped within the next time.

Date of experience: November 15, 2017
Mexico
1 review
0 helpful votes
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My favorite store for online purchases
November 11, 2017

My latest purchases at Gearbest have been very satisfactory, I'm comfortable shopping here, for its prices, variety and quality of the products.

Date of experience: November 10, 2017
Brazil
1 review
0 helpful votes
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Nice experience
April 9, 2018

Good price, fast delivery, incredible products and perfect service.
Very satisfied with Gearbest. I will buy again, always!

Date of experience: April 9, 2018
Lily L. Gearbest Rep
over a year old

Dear Douglas,

Thank you for taking the time to write your review. We really appreciate this.

Best regards,

Gearbest Customer Service Center

Mexico
1 review
0 helpful votes
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Great website to buy gadgets at an unbeatable price. The shipping can get better because usually it has delays. But otherwise everything fine

Date of experience: April 16, 2018
Lily L. Gearbest Rep
over a year old

Dear Aldo,

Thank you for your appreciation.

If you have any concern about our website, please feel free to contact us.

Thank you,

Gearbest Customer Service Center

Germany
1 review
0 helpful votes
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I've ordered several items over the last two years and it was never a letdown. Shipping to Germany works great.

Customer service answers fast.

Date of experience: June 13, 2017
Brazil
1 review
1 helpful vote
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Great store
March 15, 2018

Excellent store, great prices, good service and after sales, highly recommend! I'll continue shopping with them!

Date of experience: March 13, 2018
Morocco
1 review
0 helpful votes
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Gearbest one of the best
February 19, 2018

Gearbest is one of my best shops in the web I've bought several products from them, they are kind generous and serious about their business

Date of experience: February 19, 2018
BA
1 review
0 helpful votes
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Great
February 19, 2018

Great site and promotions. Cheapest so far, I will recommend it to everyone. Very positive experience with shipping, all arrived within 15-20 days.

Date of experience: February 18, 2018
Ukraine
1 review
0 helpful votes
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Gearbest
May 23, 2019

Hi! I recommend this shop. Nice prices. Flash sales. Point bonuses. Great customer service. Join telegram channel.

Date of experience: May 21, 2019
Japan
1 review
0 helpful votes
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In my country I sell miscellaneous goods and electronic equipment with few handling. We often use sale as well. Shipping is fast.

Date of experience: May 30, 2017
Australia
1 review
1 helpful vote
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Great range of items with some killer deals
May 14, 2019

I've found so many great deals on Gear best and their customer service is top notch, definitely recommended for other people.

Date of experience: May 13, 2019
Poland
1 review
0 helpful votes
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GEARBEST IS BEST ONLINE STORE
August 16, 2020

I have never had any problem with Gearbest, the orders are always shipped quickly and arrive at my country fast.

Date of experience: August 16, 2020
Canada
1 review
0 helpful votes
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Cool gadgets at a reasonable price. Free shipping but plan your orders ahead of time. Took 1 month to arrive in Canada.

Date of experience: March 18, 2015
RU
1 review
0 helpful votes
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My favorite store.
August 28, 2015

He made more than 10 purchases. All delivered in time. Very responsive support, low prices (plus a lot of coupons).

Date of experience: August 28, 2015

Overview

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,486
value
3,462
shipping
3,494
returns
2,586
quality
3,441