Great shop, attractive prices, fast delivery. All right, the purchase realized quickly. Very good customer service. No complaints, I recommend 100%.
The service is fast, Have low prices, and they are very attentive to customers. I Recommend Gearbest!
I love gearbest. Shop there many times. Best service, fast shipping, low prices, good items. Recommend. Will buy more in future.
I think it's best store. Full customer service professionalism, nice shipping speed and product matches description. I'm very satisfied.
Nothing but good things to say about Gearbest! Fast shipping, thousands of products, and great customer service.
Gearbest is awesome! They have a wide selection of great products at super low prices. I will definitely buy from them again!
Constantly I make purchases in this shop, there are no problems ever!
Fast shipping, good packaging, best price!
Sellers are pretty concerned. The product is quite cheap and good quality. I would definitely recommend.
I'm happy with the purchase. Great offer, excellent prices. Troubleshooting quick and helpful. Super.
Please never shop from this site! It's not possible to use any guarantee. Everytime has a problem with deliveries.
Dear Aleksander,
We regret that you are experiencing issues with your order.
Most of our products come with a 45 day guarantee and have a 1 year repair warranty.
We offer all our customers solutions based on our policies. Please refer to our Warranty and Returns policy here for more details: http://www.gearbest.com/about/warranty-and-return.html.
We have sent you a personal message regarding your issue in our ticket system. Please kindly login to your account to check this and reply to us.
We look forward to helping you.
Gearbest.com
Fast shipping, nice staff, great prices, excellent products, highest trust and fairness. The best place to buy online. Thanks gearbest
Gearbest has the best prices, they ship out packages very fast, i would recommend this shop for everyone
I can say that Gearbest is the best chinese shopping website, good customer support and products are high quality with reasonable price.
Gearbest has easily edged out all other competition. They treat their members right with great deals and even better products!
My experience buying in Gearbest was amazing, easy to buy, great prices, shipping on time, I recommend it 100%
I just love this site, you can find everything at the lowest prices, its my favorite for over 5 years
I've bought a couple of items on gearbest and my experience is really positive, when I had problems the customer support solved them all.
Gearbest has always good offers, and you can access products still not available on the EU market at a convenient price
I can strongly recommend Gearbest! Very good prices, a lot of promotions, excellent customer service and fast shipping to Poland.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear Kamil,
We are happy to hear that you have had a positive shopping experience with us at Gearbest.com.
Please feel free to come back and shop with us again soon.
Check out our latest deals here: http://www.gearbest.com/gadget-deals.html
Best regards,
Gearbest Customer Service Center