In this store, in addition to low prices are often held shares when commodity prices are incredibly low. We strongly recommend to shop in GearBest.
I'm buy in gearbest, and my experience was very good! Very fast shipping and very good product! Best store in the web! A+++++++++++++++
Good quality compared with the price and very fast shipped The best location in selling, buying and quality of goods at a very good price
I have had good experience with gearbest, the experience with the products has been good, they are as the web said and they work perfectly
I have already bought several things and I have never had problems. The shipping is super fast and the attention to the customer is excellent
Very good price, very good service!
I had twice issues with my orders, the support service solved them very professionally.
I highly recommend
They will do exactly what they say they will do, and lived up to my expectations. Thank you Gearbest.com! Very cool stuff with very good prices!
GearBest.com have the Best prices that i have seen, don't have At all, but have Good quality. Sometimes the shipping is too late, but i have time
I like very much this web because had a lot of product, I use to buy a lot of product when I have a birthday, had a good deals.
Buying at Gearbest is always a great experience. The support service is fantastic. The quality of the products and the price are great.
The product complies with the description. Very fast support in case of problems with the shipment. Very fast shipping. I recommend this site
Dear Krzysztof,
We would like to thank you for your kind review. We will always do our best to ensure customer satisfaction, and it is good to hear that you have had a positive experience.
Please visit Gearbest again soon to get our latest deals.
Many thanks,
Gearbest Customer Service Center
Shipping is quickly, packing is excellent, items of high quality, price is very good. Gearbest is the best shopping site. All items are high quality
Fast and excellent support, delivery and offers and i am happy from quality and reviews system, answer to any question fast and helpful
I was heaving a great experience with Gearbest/ Shipping was fast and the communication with customer service was fast and solve my problems.
The prices are affordable and very competitive. The attention to customers is fast and efficient. The information given is clear and complete.
It was a quick delivery and the product is as described, it was great doing business with Gearbest. The product is amazing.
I bought a memory card and it was sent very fast and delivered too. It was very well packed and the product very new. I'm very satisfied!
Very fast shipping and great quality of products. Great prices and very good support. One of the best chinese e-shops.
Thank you gearbest. Service good and fast delivery.
Seller recommended and product nice.
GearBest is cheap and complete.
Thank you so much
I bought a mouse and some other products. On average on time. I like the price on average and the app is easy to use
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear john,
We are glad to hear that your case is resolved to your satisfaction.
Thank you for updating us on it.
For any issues, you may send emails support.gearbest.com with the title "sitejabber+your order number+forwaring this email to complaint group".
We will continue serving you in the best way possible.
Best Regards.
Gearbest.com