I found this page looking for some Knives and what i found was more than i expected, low prices and good offers.
Excellent store, lot's of products, always delivered on time, it's my favorite online store for this kind of products.
Gearbest is a very good seller,
Communication is at a high level,
Shipment received very well packaged,
I live in Portugal, a Portugal shipping time at a very good level,
I recommend this seller,
Gearbest is best shopping center. Best shopping site. And fast shipping the best customer service. Thanks you for all.
I highly recommend this shop every pass.
Very good parts at very good price.
Very fast free shipping.
TOP
I've made over ten orders. The products were very qualitative, the packaging of the orders was perfect and the deliveries on time.
Very good store. I buy here constantly. Low prices and good quality goods. I advise everyone here to shop
Excellent product and service, fast shipping. Expect more and more product from you guys, quick reply for any questions that you ask.
Thankful to gear best to refund order amount on faulty product.
The customer service is great. Order shipping facility is great too.
I bought some items from GearBest a while ago and I would like to share my experience with you. First of all, The variety of the pruducts I had to choose from was excitingly big, though I got a little bit confused from some of them due to not knowing which one to pick among them. After that, the price in which I got it, which was great. I bought the Amazfit Pace smartwatch, which costs 200EUR in Greece, but got it for only 100EUR from gearbest and with free shipping. Then, the proccess is very easy to follow, and note that this was my very first online purchase. After that, 2 more orders followed, one with some fidget toys and one with a pair of earphones and some other things. In all of them, the proccess which I had to follow was very simple. The only problem I found with these orders, is the availability. In the site, some products were shown as available even though I was informed they weren't. Though, after some minutes, maybe half an hour, the availability got refreshed. The shipping was fast, no products were damaged when arrived and the tracking was overall good... To a Support prospective, if someone needs help quickly, I'd recommend the Live Support option when able because it is fast and as good as applying a ticket. Overall, my experience with GearBest was great. I also became an associate a while back, we'll see how that goes...
Very nice products with very competitive prices. The shipping time is not always the best, depends on the period of the year
Best online retailer for small electronics! Gearbest.com has been my go-to retailer for electronic gadgets for years, highly recommended!
Very good website to do your shopping cheap and very fast on the delivery I bought and I will continue to buy
I use this site for gadget shopping for over 3 years and I was very satisfied with the prices and the communications with them.
They have a lot of products with amazing discounts! If you have any problem they have a support center and they are very kind!
I have bought some product here and the delivery was OK and fast. The product was in perfect condition. I recommended for electronics devices.
I love the site, the price is very good and i love the all thing that they are selling, so i bought a lot last week
Returning products from customs for 7 months. 7 months later offers
Gearbest Customer Support At10/19/2017 03:48:43
Dear Sabahattin,
Thank you for your reply. We again apologize for any inconvenience caused by this issue.
As explained in our previous messages, customs clearance is the sole responsibilty of the customer.
After carefully considering your case, we suggest the following solutions to help resolve this issue amicably:
1) Accept partial refund To Your GB Wallet as store credit.
As a gesture of goodwill, we can refund you 15 USD with extra points to your gearbest Wallet for future purchases. (You will receive 5 points for every 1 USD. For example 3 USD will gain you 15 points)
2) Accept partial refund of 15 USD to your original payment account.
- For credit cards, refunds may take between 7-14 business days to process and appear in your card.
3) Resend the item with a handling fee.
In this case we will send you an invoice to submit the payment of 65 USD via PayPal.
Once we receive your payment, we will reship the same parcel to you at this address, please confirm the address is correct below:
The delivery information
Customers: Sabahattin Urgan,
We look forward to hearing your decision and to resolving this issue together with you in a friendly and profesional manner.
Best regards,
Ennie
Gearbest Customer Service
http://www.gearbest.com/
I bought the product $82.06, refund offers funny.If you want to throw some money on the street if you can shop gearbest
One of the best eshop with good products and special prices. But one of the most important is the after sale support witch is the best so far.
Overview
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
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- Coventry, WMID, United Kingdom
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sebahattin,
Thank you for taking the time to write a review.
We regret to inform you that the package has been destroyed since this product is illegal in your country. It requires a special licence and has therefore been refused.
We have offered you a solution to your issue via our Support Center. Please check this and reply back to us.
We look forward to hearing from you.
Best regards,
Gearbest Customer Service Center