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Gearbest
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Gearbest

gearbest.com
Italy
1 review
0 helpful votes
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This site is perfect
March 23, 2017

I love this site, it has a lot of product and great prices, very cheap product. It takes time to receive a product but it's good.

Date of experience: March 23, 2017
RU
3 reviews
0 helpful votes
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Good shop, good price
January 27, 2019

The order arrived just in time. Excellent shop! I think you need to add it to your bookmarks in the browser. Will come in handy again

Date of experience: January 25, 2019
New York
1 review
2 helpful votes
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BAD BUSINESS
December 4, 2015

They make everyone think they are a American business, but they are out of china. So if you buy you wait months and pour quality products.

Date of experience: December 4, 2015
Lily L. Gearbest Rep
over a year old

Dear Edward,

We're extremely grateful for your constructive feedback.

We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.

It would be very appreciated that you could reply us in original tickets.

Many thanks.

Gearbest.com

Portugal
1 review
0 helpful votes
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GearBest
August 31, 2018

Best site to order.
I have ordered many things and for now, everything arrived in perfect conditions.
For sure i will continue to order with GearBest

Date of experience: August 31, 2018
Texas
1 review
0 helpful votes
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BEST WAY TO BUY FROM CHINA
June 14, 2018

I TRY GEARBEST FOR THE FIRST TIME AND I'M SURPRISED FOR
THE VERY FAST SERVICE COMPARE WITH ANOTHER COMPANY WHO SELL FROM CHINA
EXCELLENT
VERY GOOD SERVICE AFTER SELL

Date of experience: June 14, 2018
Brazil
1 review
1 helpful vote
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Excelente Site!
February 28, 2018

Very reliable site, my orders are arriving on time and the quality of the products is great. The bracket works and there is insurance against loss.

Date of experience: February 28, 2018
Brazil
1 review
3 helpful votes
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I really like to buy on gearbest!
This is a very nice and complete website to buy what you want. Also, the support is very good.

Date of experience: February 5, 2018
Ettore P.
Italy
1 review
0 helpful votes
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highly recommended
September 30, 2018

great prices seriousness and shipping speed ..purchases without problems .. shipment control .. maximum seriousness

Date of experience: September 29, 2018
GB
1 review
0 helpful votes
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Goods not arrived
October 19, 2017

Goods not arrived and they don`t understand the word refund and they expect you to wait another 40 days for your items not to turn up

Date of experience: October 19, 2017
Lily L. Gearbest Rep
over a year old

Dear Philip,

Thank you for taking the time to write a review.

We at Gearbest offer many different shipping methods with varying shipping times and prices. We will always do our best to meet the customers shipping needs.

For more details on our shipping methods and whether free shipping is available, please see here:
http://www.gearbest.com/about/shipping-methods.html.

We have offered you a solution to your issue via our Support Center. Please check this and reply back to us.

We look forward to hearing from you.

Best regards,

Gearbest Customer Service Center

Ireland
1 review
0 helpful votes
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Excellent Service
April 28, 2019

Delivery was very cheap and only cost 8 cent. I got two LCD panels for only 2.50 each and they worked very well for my project

Date of experience: April 25, 2019
Belarus
1 review
1 helpful vote
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Very convenient website
January 27, 2018

The very convenient website works the flexible system of discounts that is very pleasant, I am very glad to deal with it shops in the future

Date of experience: January 27, 2018
Greece
1 review
0 helpful votes
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Gearbest
June 13, 2017

I never had a problem with gearbest! The shipping was fast, the service was very good and the products is what you see in the site!

Date of experience: June 13, 2017
GB
1 review
0 helpful votes
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Great value great choice
June 10, 2019

I have been using gearbest for a number of years and have recommended it to several of my friends and family who have also made purchases

Date of experience: June 7, 2019
Turkey
1 review
0 helpful votes
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Fast, Reliable Shopping
December 7, 2017

I got the product at a very cheap price as a discount. It was delivered within 10 days. It was very well packed. It's already good

Date of experience: December 7, 2017
Brazil
1 review
0 helpful votes
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This was the most advantageous purchase and good quality as it is as if they had paid for me as they are beneficial and excellent products.

Date of experience: January 8, 2018
Canada
1 review
1 helpful vote
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They have a pretty good customer service and make sure you are taken care of for any inquiry you have. Fast shipping and good quality items.

Date of experience: January 14, 2018
Israel
1 review
0 helpful votes
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Easy to use webstie, great customer service, deals and coupones, fair prices, u get points automatically in every purchase to use on your next order

Date of experience: April 15, 2017
Turkey
1 review
1 helpful vote
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Gearbest best shopping site
February 24, 2018

Gearbest for years over which a cheap and reliable sites for shopping in turkey yapıyorum. Sizlere I suggest you make a purchase with all sincerity.

Date of experience: February 23, 2018
Brazil
1 review
0 helpful votes
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Great online store!
September 3, 2017

I am very happy with all my purchases on the store. I have more than 10 purchases. Great shippment overall, many shipment options and ensurance.

Date of experience: September 3, 2017
Greece
1 review
0 helpful votes
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Smooth experience so far
August 9, 2017

Jan 10,2017 Order number: W**************
Jan 12,2017 Order number: WB**************
Jan 18,2017 Order number: W**************
Jan 21,2017 Order number: W**************

These are my orders for this year so far and I had no prolbem at all. All items arrived in excellent condition, shipping was between 3-4 weeks for each order and I'll definately buy again in the future

Date of experience: August 8, 2017

Overview

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,486
value
3,462
shipping
3,494
returns
2,586
quality
3,441