I love this site, it has a lot of product and great prices, very cheap product. It takes time to receive a product but it's good.
The order arrived just in time. Excellent shop! I think you need to add it to your bookmarks in the browser. Will come in handy again
They make everyone think they are a American business, but they are out of china. So if you buy you wait months and pour quality products.
Best site to order.
I have ordered many things and for now, everything arrived in perfect conditions.
For sure i will continue to order with GearBest
I TRY GEARBEST FOR THE FIRST TIME AND I'M SURPRISED FOR
THE VERY FAST SERVICE COMPARE WITH ANOTHER COMPANY WHO SELL FROM CHINA
EXCELLENT
VERY GOOD SERVICE AFTER SELL
Very reliable site, my orders are arriving on time and the quality of the products is great. The bracket works and there is insurance against loss.
great prices seriousness and shipping speed ..purchases without problems .. shipment control .. maximum seriousness
Goods not arrived and they don`t understand the word refund and they expect you to wait another 40 days for your items not to turn up
Dear Philip,
Thank you for taking the time to write a review.
We at Gearbest offer many different shipping methods with varying shipping times and prices. We will always do our best to meet the customers shipping needs.
For more details on our shipping methods and whether free shipping is available, please see here:
http://www.gearbest.com/about/shipping-methods.html.
We have offered you a solution to your issue via our Support Center. Please check this and reply back to us.
We look forward to hearing from you.
Best regards,
Gearbest Customer Service Center
Delivery was very cheap and only cost 8 cent. I got two LCD panels for only 2.50 each and they worked very well for my project
The very convenient website works the flexible system of discounts that is very pleasant, I am very glad to deal with it shops in the future
I never had a problem with gearbest! The shipping was fast, the service was very good and the products is what you see in the site!
I have been using gearbest for a number of years and have recommended it to several of my friends and family who have also made purchases
I got the product at a very cheap price as a discount. It was delivered within 10 days. It was very well packed. It's already good
This was the most advantageous purchase and good quality as it is as if they had paid for me as they are beneficial and excellent products.
They have a pretty good customer service and make sure you are taken care of for any inquiry you have. Fast shipping and good quality items.
Easy to use webstie, great customer service, deals and coupones, fair prices, u get points automatically in every purchase to use on your next order
Gearbest for years over which a cheap and reliable sites for shopping in turkey yapıyorum. Sizlere I suggest you make a purchase with all sincerity.
I am very happy with all my purchases on the store. I have more than 10 purchases. Great shippment overall, many shipment options and ensurance.
Jan 10,2017 Order number: W**************
Jan 12,2017 Order number: WB**************
Jan 18,2017 Order number: W**************
Jan 21,2017 Order number: W**************
These are my orders for this year so far and I had no prolbem at all. All items arrived in excellent condition, shipping was between 3-4 weeks for each order and I'll definately buy again in the future
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear Edward,
We're extremely grateful for your constructive feedback.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
It would be very appreciated that you could reply us in original tickets.
Many thanks.
Gearbest.com