GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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"I can only say the best from my experience with the gearbest. All the items I bought on Gearbest were as described. Whenever I need the contacts were quick and solved all my doubts/problems. Goods were dispatched promptly and arrived earlier than expected. Goods arrived as promised and were value for money!
"
Já fiz muitas compras com a GearBest, e pessoalmente é o meu site de preferencia em compras internacionais, super recomendo. Não tive problema nenhum com minhas compras e entregas, tudo no prazo correto, produtos testados e tudo funcionando muito bem. Alem do preço que é sempre competitivo, o site tem promoções e ofertas especiais. Recomendo muito para quem quer adquirir produtos com o pessoal da GearBest.com
I bought several products, one of them is the power bank, I had no problem in payment, delivery and the product was well packed. I recommend 100% this store that respects your customer and pleases your customers with bonuses on every purchase made. Order - W**************
Shopping at gearbest has been a very pleasant experience due to vast range products that are offered at cheap prices as well as due to their amazing support. Its the best place for anyone to shop if they want to get a bang for their buck. Most of the products are reasonably priced and the best part is that they offer extremely cheap shipping (approximately 0.27$). Shipping time is not very fast but its pretty acceptable since how cheap the shipping cost is. I have personally ordered some products which came In perfect condition. I had some doubts regarding my order and my ticket was solved within 24hrs which is great as well. I would recommend everyone to shop on this site :)
Gearbest is a great website for all your needs i have bought many things from them and rarely ever had an issue with a product, Most recently i have purchased a bicycle headlight and it arrived quickly and worked perfectly. They also have great customer service i did have 1 order which arrived broken and they quickly helped me to fix the issue all and all great company
Hello! I wanted to share my experience of cooperation with the store gearbest, in the store I buy from 2015. I mainly buy electronics and tools, because there is practically no chance for garybest to run into non-original goods, the store spends serious money in promotion and promotion of the site, on promo actions and bad reputation it obviously does not need to be different from other areas where not the original product is actively encountered. Also, that like it is real discounts and promotional codes allowing you to seriously save, the main thing is to have patience and keep track of prices. On delivery, too, everything is transparent, there are several types of delivery with a reasonable price, everyone can choose the best way for him delivery at a price and time. On the problems with the orders with the administration of the store did not contact, because it was not necessary, all my 6 orders reached on time and in the most proper form. I can recommend a store for purchases.
El servicio es bueno, los envios llegan a tiempo y en buen estado, y los precios son buenos, personalmente no he tenido problemas con la tienda todas las veces que he comprado.
Since I met Gearbest, they're the fist website that I look up when I'm plannig to buy something, as they're a store, and we don't have to worry about buying from various "sellers". The safety of the purchase is nice, don't need international credit cards to buy and offers insurance on all orders. Following by the price that is very competitive, i prefer them.
So far I didn't had any problems with my orders.
I suggest give it a try.
It's been almost a year from my first order. Everything fine so far so good. I have ordered so many products in different categories such as Computer, electronic, Home electronic, phone accessories. Costumer service is working excellent and they answer within 24 hours. Products description and quality are perfect. I will definitely order in future as well.
Is a website where you can find everything at a good price.
It has everything from accessories to high-end computer products.
Their customer service is very good. They respond in a short time and always give you a solution.
Hace un tiempo recibí y producto dañado, pero me ayudaron con mi problema.
Siempre responden a mis preguntas.
Volveré a comprar.
Already bought various things there and if I have any problem the Customer Service give me faster and Great Support. I Super Recommend this Website
Geabest is one of my trusted online shop, i have buy from them several times and they all came exactly as advertised / description, their respons to problems is also very fast and helpful.
I would definitely buy from GearBest again. Their service only gets better. I purchased a pair of headphones last year which took around 2 weeks to be delivered to me, and a couple months back i bought another pair which were delivered in just a few days!
Their customer service is also great, fast response (less than 24 hours) and always happy to help in one way or another.
10/10, I would definitely purchase from them again.
Was looking all over the place for a sturdy headphone stand with no visible branding and one that doesn't cost top dollar. And I found it at Gearbest. I compare prices between ebay, Ali Express, Banggood and so on, but the flash sales in Gearbest bring you some of the best deals. There are multiple shipping options as well. And I got a tracking number even when I paid for the cheapest option.
I ordered at gearbest earphones and a backcover for iPhone.
The service was very good. Fast shipping to germany without shipping fee.
A great service and support.
The goods were like they were discribed. Really high quality.
In future I will order there more.
I had doubt to order internationally, But gearbest has a great policies for my safe orders,
I have ordered many products till now and gearbest has never failed me to devliver the smile.
My recent order was a female watch order number **************804,
The watch looks really good on my girlfriend, and he was happy with it.
I thank gearbest for giving the best service,
Happy with it
Minha primeira compra na loja Gearbest foi de um smartphone, do qual fiquei muito satisfeito.
A loja me deu todo o suporte necessário até o produto chegar em minhas mãos.
O aparelho chegou em perfeitas condições e conforme a discrição do anúncio.
A entrega do produto foi relativamente rápida, não fosse a demora dos Correios do meu pais.
A única ressalva fica por conta da embalagem, pois não veio nenhum tipo de proteção.
Gearbest is the best site I ve ever discover! We can find any electronic product a the REAL PRICE for me. I recently bought a smartphone, that can completly compared to an iPhone. The quality is equal!
Furthermore, the sales support is really efficient and reactive!
Shipping is quite fast for comming from China (4 to 5 days for 2 to 3 shipping fees)
I highly recommend this site!
Fiz a primeira compra na gearbest e adorei. Houve contratempos no início mas tudo foi resolvido de maneira rápida e gentil. Comprei um celular, Redmi Note 3 pro + películas e carregador extra. Estou amando a experiencia com o celular, perfeito! E já estou pensando nas próximas compras!
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members