Gearbest

I ordered many things on GearBest, and never had problem. I bought a phone case, screen protectors, a PCI card... and all of them were of great quality (still using them).

Recently I have ordered a DOOGEE X5S 4G Smartphone from gearbest.com. Order W**************. Order date: Mar 23,2016 13:54:15 PM. It was shipped out very fast and on April 13,2016 I have got it from local post.
It was packed softly with bubles so I've got it intacted.
The product is good quality and the lowest price in market. It has high capacity battery, bright screen and ergonomic design.
Also has not just 3G but also 4G LTE, so you can feel all the advantages of LTE networks!

Hello. I ordered a Convoy S2 + LED Flashlight in black from the store. The product is original, I liked everything, everything corresponds to the description, everything works fine. Thanks you

Unless you are absolutely certain of the product you want to purchase, stay away from this online retailer! I ordered a dashcam advertised (in English) that it takes an SD card but when I got it a month later, it said something about a TF card instead. They kept insisting it's the same but the TF card slot is smaller than an SD card. Also, the manual was in Chinese! Asked for a refund and I am expected to send the item back to China at my own expense. I tried to resolve this issue with them and they want to give me a partial refund and will give that through their "Gearbest wallet." That's not a refund but a store credit. Not happening as I won't ever shop in their store again. I'm calling my bank tomorrow and file a formal complaint there. Gearbest has had 181 complaints filed with the BBB so far and I expect it to climb more. They are very dishonest!

Update: They pretend to care and respond to the review urging you to contact them. I don't know how many more times I have to contact them (I've emailed them 4 times!) and they still don't want to honor their mistake and make you pay for it. Not ever going to order from this retailer again! Going to call my bank and take care of this fraudulent transaction.

Gearbest experience is far better and their customer service is very fast and great. They have very good quality email news letter and the products are far cheaper that anywhere else

Before i found GearBest i usually buy on eBay, almost all my internet transactions was there. One time i found GearBest when i need cheap phone and there my new buying platform its born. First of pros i found here its customer support, i didn't have any single problem so far that i didn't resolve on GearBest support center and that its biggest thing in online business for me. Second what i like about GearBest its that i don't buy from some other people here and to have a fear does i buying genuine products and will i get my product, because i buying from GearBest stock i know on start i will not have any problem with receiving item or anything similar. And last but not least its price, prices are very affordable and GB points for loyalty its very good thing, i already spend good amount of points what i earn for purchasing on site, for my country standards that amount of saving is big. That is my honest review of GearBest, I recommend it to anyone because offer all 5 stars services from ordering, packing to receiving item and if in some case i have any problem with item biggest 5 stars in resolving it.

So, I started buying items on Gearbest a couple months ago and I was fashinated by their shipping method (EU Priority Line), because I could buy items from China without worrying about extra taxes and it actually works. Their price is very competitive and they are having more and more products on European warehouses which is a big improvement facing other online companies.
I do recommend everyone to buy from Gearbest, from smartphones, house items, whatsoever because they have a huge lack of products.
My last order was a Leeco LePro 3 Elite smartphone and I couldn't be more happy with the price/performance of it.

King regards from Portugal

I bought some items from this excellent company weeks ago, They're really nice and awesome, I really feel good with the result, of course I'll buy again in the future

Yes they show HD images of colorful items that one may dream off.
Yes they offer variety of items and brands that plays in your mind...
Yes they offer the lowest prices if compared to other online stores.
But that's how they will trap you, once you pay the money and you're done!
Your money is gone forever, you try to get in touch with their fake CS...
They will get you into loop the loop trap business!
JUST BE CAREFUL DON'T EVER GET INTO THIS SITE: gearbest.com
THIS IS A WARNING TO ALL NET SURFERS!

In December 2015 I orderd a cellphone from gearbest ( EU Warehouse). Afer only 2 month the phone had a failure and I contacted the support center. They told me to return the item to china. No problem, i sent the item to the adress and waited... and waited... and waited. Tracking information said that the item was delivered. So I contacted the support center and again after a few messages the money was refunded to gb wallet.
Then I tried to order a new cellphone. After FOUR weeks the order status was still processing. So I had to contact the support center again. They told me that they will cancel the order and redund the money to the gb wallet. The money was refunded after a few days... but the order is still in status processing ( until now)
No Problem... the money was redundet... so I ordered the next cellphone...
This time the order status is paid for a very long time... and I think you´ll now what was happening... nothing.

I bought a phone in Gearbest, they dispatched my order very fast (about 1 day), my order arrived in Peru in a short time too. The product was well-packaged and the costumer service is very useful.

I bought quadcopter as a Christmas gift and fortunately, package arrived 3 days before christmas. I'm glad, it's a nice site with professional support and I'm going to buy more in future.

It is possible to find any goods which are necessary and at the good price in this shop. I liked the price and speed of processing of the order, and also fast delivery. I ordered Original WOTOFO Sapor RDA (Order No.: W**************) Nov 04,2015 at very attractive price, the order came quickly, with quality of goods is happy.