I bought the Xiaomi Yeelight RGBW E27 Smart LED Bulb.
The product is nice and exactly what I was looking for to give a light atmosphere to my room. The GEARBEST service is always good. Customer care is always ready to move any doubts and problems. The shipment work very well from China to Italy, around 20 days. The prices are always very convenient!
Hi i'm Hakan
Geatbest: Cevikhakan74
My order WB**************
Shipment number: RC*******MY
Gearbest it's a very reliable site. I've ordered many products. There was no problem.
Rockbros sunglasses are very nice and helpful. Very good quality and lens is succesful.
I order Mar 26,2017 14:02:36 PM. Comes April 18 in TR.
Their prices are the best on the market but their shipping is awful. I have been waiting a order since 24th of november. It is what happens when you don't chose faster (paid) shipping.
Until now I have made three purchases from GearBest which were delivered to my country in Europe in less than 4 weeks time (using economic delivery options), and since then I have made two more purchases which are yet to arrive. With regards to the first three purchases, the parcels arrived in good condition, and so did the products inside (an e-cig atomizer, toys, and cables).
The atomizer is an original one, not a dupe, which is great taking into account the cheap price of the product. Further, even though I did not expect much from the quality of some products such as small toys and cables, the products were much better than I expected to be honest. Usually cheap conductive materials and connectors (in cables) are used, or cheap plastic materials are used in some toys, but the ones I purchased have better materials and seem to be built very sturdily. Only time will say whether these in fact are good products, but I have reason to believe that they are and thus I have made further purchases from GearBest which I expect to arrive very soon.
In gearbest I found great products with low cost for my pc gamer, the product is good quality, the time to shipping is fast, and the experience en android app is very easy touse
Recommend Gearbest for those who are willing to wait for the product to arrive, And although the shipping isn't amazing the prices for the products are simply awesome, I found an Arduino UNO r3 for five bucks! So I recommend it.
I ordered Ulefone Be Pro 2 4G Phablet from presell. After a few days, ıt came in to stock they send it super fast.
Order No.: WW**************
İt came super fast just in 5 days.
Phone is amazing amd I am very happy to have that good item so fast.
And I ordered 32GB Samsung Class 10. It is cool for phone. It came one day before phone.
Thanx gearbest.
Great products, service, quality...
I received the products in a relatively small time interval, they came without defect, in perfect condition, I just have to thank
I bought a few items from including chargers that do not work.
Have sent them several messages with no response from Customer Services.
Will not reorder anything from them, agai
Fast and free shipping. One of most low price. Polite and patient support. Paypal protection. Wide shipping options and more. Very like, definitely will buy again!
One of most low price. Fast and free shipping. Polite and patient support. Paypal protection. Wide shipping options and more. Very like, definitely will buy again!
They are correct, they have perfect prices. All their products are excellent and quality!
Their customer service provides instant assistance, whatever it is... (delivery, product, etc.)
Gearbest provide nice customer service and good prices for a many home-automation gadgets. Fast n free shipping is a very big deal for a Chinese store.
I buy two years on gearbest and am very satisfied with the service. Good packaging of goods. Never send a fake. Description of goods accurate and responsive support. I recommend.
The site of the highest quality goods, no fakes. I bought a phone, sent very quickly, the courier brought to the door. There is wider support for Russian, I recommend!
I fell in love with him last year. I ordered several products that struck me with their quick delivery. Problems I have never met. And the timbre was never blocked
Website is created for buying excellent products.
The website have fast services, nice prices, 10/10!
There are coupons that further reduce the price.
All in all the best shopping site!
Gearbest is a very pleasant place to shop. In the store are very favorable prices. Shop make a lot of promotion. Good contact with the service allow for nice shopping.
Packages arrived as expected, with no problems. Best prices we could find for the stuff we wanted. Great storefront that made it easy to find what we were looking for.
I tried different trading platforms and stopped at the gearbest. Good quality goods, constant discounts and responsive and fair support. I advise everyone to this store.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear pat,
We are so grateful for this feedback. It means a lot to us.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell.
Could you please tell us your order number or ticket number so that we can offer you a better solution?
We want to say thank you for providing us with important information about your situation.
Gearbest.com