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Gearbest
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Gearbest

gearbest.com
Louisiana
1 review
0 helpful votes
Follow Jason H.
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I bought my Tarantula X6 from Gearbest and couldn't believe how much they beat the competition prices. The shipping was free and it arrived faster than they said. Gearbest is definitely going to be my first option for my R/C purchases.
Order# WWP**************

Date of experience: February 5, 2016
Australia
1 review
2 helpful votes
Follow Ronald C.
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Do not buy from this site. It is a scam.
I bought Fonepad online from this site.
Order not shipped for a month.
I made cancellation.
Gearbest support told me my money will be credit back in 1 month.
As of this time money is not returned.
This site is a scam.
This site makes money by taking orders and not delivering anything.
My order no was: W**************

Date of experience: March 9, 2016
Lily L. Gearbest Rep
over a year old

Dear Ronald,

Thanks for your feedback. We are sorry for the inconvenience.

Your refund was issued on 2016-03-08 11:39:44, for bankcard refund, it may take up 7 to 25 business days to appear in your account. This delay entirely depends on your credit card company and its intermediaries. You should receive the refund now. It would be very appreciate you can reply us in the ticket for confirmation.

We are looking forward to hearing from you soon.

Best Regards,
Gearbest.com

Ukraine
1 review
0 helpful votes
Follow Bless F.
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Quadcopter
March 10, 2016

My brother likes to buy goods in the store. In one of these online stores I made an order accessories for my quadrocopter. This product came fast for 16 days. It is like magaizn and a huge number of accessories for your quadrocopters

Date of experience: March 9, 2016
Greece
1 review
0 helpful votes
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Hawkeye firefly camera
August 6, 2019

This is an excellent little camera especially when you consider the price. The weight is 14 grams without the camera mount. I am able to mount this to my 3 inch quadcopter and it is able to fly with it no problem. It seems to handle light changes fairly well when going from sun to away from sun. I would purchase this camera again!

Date of experience: August 5, 2019
Italy
1 review
0 helpful votes
Follow Milk D.
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I bought an oneplus 3t from gearbeast right after it was no more available from the official site.
I placed the order in Jun, 21 selecting the Italy Express shipping method (7-15 working days), the item has been shipped in Jun, 26 and I finally received it on Jul, 5 (8 working days for an express shipping from HK to Milan, it sounds pretty fast to me).
The item was delivered in perfect conditions, brand new and with an adapter for the EU standard plug.
The site offers quality stuff for really cheap prices compared to amazon and ebay and, honestly speaking, I would recommend it to anyone.
Shipping, as I said before, was quite fast and trackable and the support center is able to answer your questions in less than a few hours.

Date of experience: July 13, 2017
Poland
1 review
0 helpful votes
Follow Mateusz P.
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Mine review of gearbest
January 26, 2019

Mine biggest problem is a different time zone... There's +8h bettwen Poland and China. Contact with gearbest is very good, prices are different. Some products are more expensive some are cheaper... I'll recommend gearbest for everyone who want to start adventure with China shopping.

Date of experience: January 24, 2019
Germany
1 review
0 helpful votes
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Best store ever, great service
June 20, 2017

Gearbest is the best.
Great selection, great service, very friendly... all together, very professional.
Support is great if there is an issue, but issues are very seldome!
I will order again and again!

Date of experience: June 19, 2017
Hungary
1 review
0 helpful votes
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My favourite online shop
December 19, 2017

It was the first year when I purchased things from Gearbeast. In the past I used Ali, but from now I prefer Gearbeast. I like their website, it is very easy to find what I want. The promotions are real promotions, the delivery is very fast. The quality of the ordered item was very good, so I recommend Gearbeast to everyone.

Date of experience: December 18, 2017
Greece
1 review
0 helpful votes
Follow Ioannis F.
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Best store for online orders
March 14, 2017

I have order many things for that site and i ll still keep buying.
For example in order WB************** i bought a Xiaomi 4A and not only earn the best price but also the cellphone arrived extremely fast to Greece.
Also the communication is very easy and customer services are very fast in their response.
Highly recommended site. Transactions are safe and they also provide Paypal checkout.
With respect.
Johnfas7

Date of experience: March 14, 2017
New York
7 reviews
4 helpful votes
Follow Caroline O.
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When I first notice this site I was amaze. Amaze on how great deals they have, and you can use points & credit toward a free items you want. I have purchased from them and they great. Packaging is great. Items is great and very secure. I recommend because you can understand the sites very well. Earn money as well. I love Gearbest. Order #W**************

Date of experience: June 19, 2016
Serbia
1 review
0 helpful votes
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Excellent
October 18, 2019

I have spent over 5000 dollars on gearbest, and until now, I do not have any problems with the webshop.
The prices are good, the shipping is fast. The communication with customer service is good. I will keep shopping on gearbest!

Date of experience: October 15, 2019
Mexico
1 review
0 helpful votes
Follow Fredy A.
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1 month ago, I had my first experience on this siteweb.
My order took 3 weeks to get to my house, for me, it was very fast in the shipping method that I selected.
When my order arrived at my house, the order arrived in perfect condition.
I was very satisfied with my purchase.

Today, I went back to order another order at Gearbest because of the great experience I had with this order. This is my second order and I hope it arrives very well and fast as my first order.

Thanks Gearbest.

Date of experience: December 1, 2017
Greece
1 review
0 helpful votes
Follow Marios K.
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Excellent experience, very easy shopping
December 28, 2017

Recently bought a Sport Smartwatch from Gearbest. The delivery was really fast and everything went as smooth as possible. The support center was really helpful and fast responding. I will definitely order again from Gearbest.

Date of experience: December 27, 2017
Viet Nam
1 review
1 helpful vote
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Very good seller-recommend to buy
March 2, 2018

I bought a smart phone from this seller with order number W**************.
The product is very good with reasonable price.
It is very comfortable with the customer services to check and response.
I recommend to buy from this seller

Date of experience: March 2, 2018
Ukraine
1 review
0 helpful votes
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MicroSD for my Tablet
February 7, 2016

I decided to buy new MicroSD card for my tablet. When I'd looking for best price choice, at Gearbest was sale for this product and I made my order. My Card was shiped out next day and delivered to me after 14 day so it's pretty fast. The quality, capacy and speed are also very good. Next time I'll buy here something else.

Date of experience: February 7, 2016
Ireland
1 review
0 helpful votes
Follow Pawel X.
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Gearbest - great items and customer service
January 1, 2020

I bought many items on their platform. I am very happy with the quality and the proce. Customer service is very good. They reply with the solution to many of my questions and I send many tickets to them.

Date of experience: December 29, 2019
Greece
1 review
0 helpful votes
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I am satisfied
June 12, 2017

Great variety, fast customer support, i mostly buy ecigs and eliquids and in this site i have all the brands i want in good prices, and this site has many sales which makes it interesting to follow the prices, however once they didnt send an item becasue they didnt have it on stock but i was refunded, i once bought a xiaomi ip camera that was not ment to be sold to europe so it didnt work but the item description stated that it worked only in asia so they are honest in their product descriptions

Date of experience: June 12, 2017
Germany
1 review
1 helpful vote
Follow Felix K.
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Most of the items i order at gearbest are related to vaping. They surely have the best overall prices, a great structered and easy to use website and lastly the support is fantastic.

Would recommend gearbest to anyone.

Date of experience: June 20, 2017
RU
2 reviews
1 helpful vote
Follow Alexey O.
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I bought a smartphone Xiaomi Redmi Note 4 on the site of Gearbest.com. I liked it very much. Sent quickly. The smartphone is very good quality. I was very cheap - it was the most pleasant. I recommend this store.

Date of experience: April 24, 2018
Brazil
1 review
0 helpful votes
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Nice store to buy online
December 17, 2017

I always buy at gearbest and I'm very satisfied with the service. Goog products for a low price and a nice after sale support, I recomend this store to anyone who wants a nice and safe online purchase!

Date of experience: December 16, 2017

Overview

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,486
value
3,462
shipping
3,494
returns
2,586
quality
3,441