I ordered in the store MXIII-G. The Product was in stock and I sent it immediately after payment. The delivery was very quick. The quality of the product was very good. We as a family are now looking Android TV on your TV. On the website gearbest.com I will be ordering more!
I've ordered several items from this website and all of them arrived within the timeframe of the ETA, were as described on the website and of good quality. Costumer service is good and caring and since paypal is available as payment method, payment is reliable.
Great store.
Good products come packaged very well, are of the highest quality, contact with the store is good, in Portuguese and a little time consuming, so I use it in English. They do refund of the product that does not arrive even more here in Brazil where you stay in the hope of them delivering your products, but other than that I recommend to all the store, I am waiting for November Black kkkkk.
I currently live in Colombia and with Gearbest I can ask for things from China to my country, with a very low shipping price, they are very responsible, attentive and always there to support you, I asked for an ergonomic mouse and after a while I arrived, I am really satisfied with the service, but sometimes the order tends to delay for this reason. And if you get to have any problem with the shipment, they solve you.
Stay away, if you don't want to loose the money. If you search the Internet, you will find out that positives are written by thenselves. I got stupid cameras instead of vacum cleaners! They have no customer service, the stupid/ poor answers are made by robots! I lost moneya and a lot of time! Not recommended!
Dear Irek s.,
Thank you for placing an order with us.
We are sorry to hear that we sent the incorrect item.
We try very hard to ensure that you receive your order in pristine condition.
Please see here for more details: http://www.gearbest.com/about/warranty-and-return.html#item2.
We have answer your emails and replied in ticket E180***00741 but have never received your reply.
Please log in your account and kindly reply to us there.
Thank you.
GearBest.com
Gearbest is really a great reseller. I made my first order more than one year ago, basically I order electronics devices. The goods they have always at a good price and quality. Ordered and was pleasantly surprised by the fast delivery and quality of the goods. I live in Ukraine, a Ukrainian shipping time at a very good level! Here recently decided to buy X96 Mini TV Box 2GB RAM + 16GB ROM. Everything is best, GearBest! Now I can advise everyone on this store. Very recommended!
I've been using chinese sites for years as they are much cheaper than my country. I had experiences with many websites and I have to admit that gearbest is one of the best if not the best site I've ever used.
They set flash-sale or flash-deal or whatever its called sometimes and you can really grab things much cheaper than other chinese sites. I had a couple of orders that way and they didnt let me down. I got my orders in time an they were pretty good for their price. Once I bought a tablet out of flash-sale and a day later it went into flash-sale. I asked them to cancel my order quickly so I can rebuy it cheaper, they did it in just 1 day so I didnt miss flashsale which was there for 2 days.
In conclusion, I'm pretty satisfied with their services and I hope it continues that way.
Gearbest is a great store, here you can buy everything you want! There are often discounts and you can buy goods at a good price! This is real discounts, you can buy some goods cheaper than in any other store. The store accepts various payment systems: PayPal, Visa, Mastercerd, etc and you can choose what is convenient for you. There is also a system of rewards (points) that you receive for each purchase and reviews for goods. Further you can pay up to 30% of the price with points. Good delivery service, it is possible to choose the type of delivery. Delivery to Russia is from 2 to 4 weeks, 6 weeks seldom.
On Oct 05,2015 20:01:12 PM I ordered Xiaomi Piston Youth from GearBest. W**************. The processing time was two days and on 7th they sent me my headphones. I think this was very fast compared to another stores. The support centre is the best. So I reccomend this store to everyone.
I discoverd GearBest website only 2 weeks ago, after a good experience with the 1st order that arrived in great condition very fast, I've ordered another item. I found that GearBest are very compitative with their prices, the items are well packed and the shipment arriving very quickly. The buying process is also really easy, and the website mobile experience is very good. Keep on with that great job!
This is my first order at Gearbest, I was able to benefit from a discount code. I bought a TV Box Mecool M8S Pro +. This small tv box works perfectly, I am fully satisfied with the product. It exceeds my expectations.
The ordering process at Gearbest is simple, the site is very responsive, my order has been shipped very quickly. The delivery time announced to France has been respected, my package arrived within the announced deadline. The package received a tracking number that allowed me to follow the day to day travel from China to France. The monitoring is updated regularly every 3 or 4 days.
I am satisfied with my experience with Gearbest, I will order again in the near future.
Thanks Gearbest.
I orderd only one item and I am very satisfied with their fast shiping and their very responsive Facebook support. I received my order after 10-12 days. When I opened it it was very better that I saw on the website.It came in very good package. Looking forward to order something else.
This was my fourth order (W**************) w/ Gearbest. I felt confident enough after my first to order from them several times. This was no exception - my order was processed quickly and I was satisfied w/ the shipping time and products. Nice to experience good value.
I recently bought a rc quadcopter from Gearbest. The item is furibee f36. It shipped really fast and only needed about 8 business day to arrived in my country Indonesia from China using Sea Air Line shipping. The rc quadcopter quality is very good and the packing of the item is also very good with thick bubble wrap. The price is very good too. Payment also very easy using Paypal. Will buy another things from Gearbest in the future.
I recommend going over the flash deals, sometimes there are bargins there. Prices are great and the GB point system makes it really appealing. The dispatching is usually within a week and delivery within a month (This is oridnary, nothing special). They are very responsive in chat.
This page has amazing products and nice prices, I bought some time ago on ebay, the price of the product was high and the shipping time was awful. In gearbest the prices are low and shipping rate is fast even for a third world countrie.
Order W**************
This online shop is characterised by low prices, fast shipping and a nice support. Gearbest offers cool sales regularly. Most products are cheap, but the qualityis still good. I am very satisfied with the qualitiy of my products. The shipping is fast and punctual. And finally the employees are friendly and polite.
It's very easy to shop in gearbest. Have good prices, many usefull products and ther helpdesk are very quickly to answer our questions.
Have many types of transport the items, that is very good in my case i need choose the priority line if i buy product above 23.
So until now i am happy with the orders i buy, when i shopped a wrong product they offerted to me like a refund to speend in my future purchases
Quality items for cheap price, will definitely use again. I bought android box for my TV for very cheap, probably $20 and it's best thing I bought this year. With apps on my phone I could use miracast so i didnt have to buy expensive chromecast :)
Hi I had a good experience here buying from gearbest was the best experience doing ever you know why because to find a good price for good prudcts not allowed in others places also they are doing some effort to bettre the support and the chating that would be a good idea to do chating communication directly with gearbest stuff hope the best for this website i had many purchases time and i will buy more sor sure keep going gearbest
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear Rafael,
We are happy to hear that you have had a positive shopping experience with us at GearBest.com.
Please feel free to come back and shop with us again soon.
Check out our latest deals here: http://www.gearbest.com/gadget-deals.html
Best regards,
GearBest Customer Service Center