GearbestReviews 10,711

Don't buy from GEARBEST
FAKE - FAKE - FAKE
And I believed!
I bought a tablet, a birthday gift for my little daughter on 13.06.
In FAKE Track. Number: "three weeks at some depot..."
I write for 2 weeks in a customer service and live chat and still nothing. Every time I have robotic answers. I checked in our couriers and customs - nothing, the shipment is stuck somewhere in Germany.
I get answers - "We will check this case for 2-3 days" And this correspondence is from 2 weeks.
Tomorrow is the birthday, tablet - NO, gift - NO
Item was reduced in promotion - with refund can't buy a new one! This is a terrible situation!
Fake order from Fake promotion!
I will leave a negative feedback everywhere, and I will open the cases
Zugzwang!

I already had many orders in this store and I never had problems. It's the best for me.

The prices are excellent

I already bought smartphone, watches, tv box... I recommend this store to anyone.

I Buy in a lot of online stores and I notice that Gear Best is the best of all. Quality Products, Great Support chat, Fast Feedback, and they are allways ready to help the customer in any issue.

I began shopping in Gearbest, in 2016, purchasing small and cheap items, to test the store's shipping times, quality in items and support from the staff. After 2 years and more than 30 orders made, (from phones, tablets, tools, batterys, ecigs, etc) i can surely say this is one of the best if not THE BEST online shop.
Everything arrives on time, except of course on Chinese holidays, and those massive discount days. Even then, with a quick ticket, the staff is very helpfull, and even refunds part of the value to compensate the extra time you waited for the items.
Never did i had a problem that wasn't quickly resolved by the support team.
This, the variety of items and of course their great prices, makes me come back again and again, chosing this site when ever i need something.

Here I found great products that I could not find in other stores. By the way, the prices here are much lower, and there is an excellent bonus program and discounts. Recently I bought a product (here is my order number: **************800), paid through WebMoney, unexpectedly the package arrived very quickly!... that I have not seen in other online stores!
My friend, despite the fact that he lives in the USA, was very surprised and pleasantly shocked by my recall (he had not even heard of the online store GearBest), now he also makes purchases here!
I'm very happy. I will continue to buy and recommend this store!

He comprado desde hace mas de un año diversos artículos y estoy muy contento ya que siempre los recibo al mes exacto, llegan en perfecto estado, y su servicio al cliente es muy bueno y rápido, es muy seguro comprar aquí.

I have Bought the ILife V7s Robot from GearBest, more than 4 months ago.
The item I received was faulty - stacked all time with no reason.
They promised the give my money back after I'll send them the item (forcing me to pay for the delivering).
I have sent the item to the address they asked me in Spain already almost 2 months ago, and now they wrote me they cannot take it out from the custom office, asking me to send it to a new address in China!
This is only a brief of the issue - They are just delaying the repayment with strange new excuses from time to time.

It also seemed like they have blocked for me the option to write a review in they website.

Beware and get away from them!

Considering the shopping sites that are available these days and all the advantages of each one, GearBest stands out by a set of differentiating factors.
1) It has a complete product catalog;
2) Always has the latest news, communicating them in a timely manner to your customers;
3) Has a true customer service. They worry about customer satisfaction and more than that, when expectations are not met, they can in a sympathetic way through offers or discounts compensate the customer.

It is truly a site, where distant purchases are assured by a team that although we do not see it, we know it is there and on our side.

First, sorry for my english:)

Bought several xiaomi redmi note 4 on this website. Prices was about 130$ depending on the offers and reductions.
One of them won't turn on after 4 months.

I describe the problem to the after-sale services. Send the phone back to Spain for repair.

After 2 months, they told me that the phone cannot be repaired and they offer me 50$ cash back!

At this moment, i'm trying to negociate because i thing they can repaire it but they won't...

EDIT: after this message, Gearbest reimburse me a part of the total cost of the phone. You just have to know that the garantee have a 4 months limit... After that they propose half of the price in cash back...

GEARBEST is the best site in the category

With a huge range of products, a very good support, very attractive prices, fast shipping, with quality products. I have already made several purchases and I can guarantee, the gearbest is reliable and best site for all follow ups.

GEARBEST é o melhor site da categoria

Com uma gama gigantesta de produtos, um suporte muito bom, os preços bem atrativos, envio rápido, com produtos de qualidade. Já fiz várias compras e posso garantir, a gearbest é confiavel e melhor site para todos seguimentos.

Bought a Furibee F36 mini drone paid extra for 3 batteries only received 2. Email them and they wanted pictures of box, shipping package and contents I did all that then I get email back and I quote "We wish to apologize for any inconvenience. There are 2 Spare Battery in the package as mentioned as attachment." I know that I sent you the picture I am missing one and that was it. Useless, Im just glade that it was nothing too expensive that I lost

Ordered many items with this shop. Mainly mobile phones. Excellent Prices, excellent shipping, excellent support. Got one of the phones defective, got my money back.