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Gearbest

gearbest.com
Italy
1 review
0 helpful votes
Follow GianFederico P.
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I ordered the Jumper Ez Book 2 the 13th March 2017. I had some problems when the package arrived in my country (Italy) but it was not gearbest's fault. The service is very active and it always supported me until I got the parcel. Top site.

Date of experience: September 25, 2017
Ukraine
1 review
0 helpful votes
Follow Dunkan G.
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Fast shipping
March 10, 2016

One friend of mine advised me to shop gearbest, and since I had to buy quadrocopter as a gift for my son, I decided to place an order on this site. This product came quickly, within 17 days, safe and sound. Shop like a beautiful design and responsive support, will recommend to all my friends

Date of experience: March 10, 2016
Singapore
1 review
0 helpful votes
Follow Konstantinos S.
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The item I am reviewing is an Extra-large Rubber Mouse Pad (order no. W**************). The item dispatched very soon after the purchase and arrived at me well-packaged. I've used it at my office where I have my desktop pc and so far I have no problem using any my mouse on this surface. As a result the item works as described originally from the item's description page at Gearbest. In addition, over the last few months I have bought several other items from Gearbest and I am more than happy with their services and the quality of products. All in all, I would definitely recommend someone to go for a visit at this store and checkout some products.

Date of experience: May 27, 2017
Greece
2 reviews
0 helpful votes
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I buy things from Gearbest almost for 5 months and i am very pleased. Everything came to my house in greece within a month.The quality is realy great and everything is durable. Gearbest had the best price i could find on any shop that i searched.

Date of experience: November 12, 2017
Italy
1 review
0 helpful votes
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Best chinese online store!
July 8, 2017

This is my reference site for electronics, it is fast in shipping and answering any questions I had. I bought a lot of things and I will do that again, hope you will do the same, there aren't so many other online store like this one.

Date of experience: July 8, 2017
Serbia
1 review
0 helpful votes
Follow Jovan R.
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Best shopping site
July 7, 2017

I am very satisfied with Gearbest, they have great choice of items, great prices, and short delivery times. Also, they have a great return policy.the item not recieved problem was resolved in under one day, witch is great. I woul recommend GearBest to anyone shopping online!

Date of experience: July 7, 2017
Hungary
1 review
0 helpful votes
Follow Dang K.
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Good experience!
April 14, 2016

I ordered a few goods on this website and I have never had any problem with it
1/ all stuffs are genuine. Nothing was fake. Very happy with the quality of these products
2/ I received all the products. Although the shipping of the first product was a bit slow because of the peak season but still received it. The second one was very very fast (2 weeks)

Conclusion: highly recommended

Date of experience: April 14, 2016
Portugal
1 review
0 helpful votes
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An amazing experience
September 15, 2019

With Gearbest I always have a wonderful experience online shopping. All my itens usually arrive early than expected, like it was the case of the Xiaomi Mi A3 i bought as a gift for my girlfriend. Arrived at the expected time, really earlier than the birthday, with no faulty parts. Simply amazing

Date of experience: September 12, 2019
Italy
1 review
0 helpful votes
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Excellent buying experience
July 13, 2019

I recently purchased a xiaomi redmi note 7 and I am very satisfied. The price was excellent and the shipment met the indicated times perfectly. I didn't have to pay any customs fees on delivery. Perfect packaging to ensure that the product arrives intact. Excellent site for smartphones and electronics in general

Date of experience: July 13, 2019
Ireland
1 review
1 helpful vote
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Great customer support!
December 4, 2015

It will be three years this Christmas since I became a regular customer at the Gearbest. I won't advertise any products here, but one thing I want to share is about customer support. They answered (in my case at least) all tickets I posted to them. And they all was resolved in my favour. Last issue was with the smartphone I bought... It appeared at the end the lead from battery was broken and I had to replace it. So I got 20USD from Gearbest as compensation, instead of shipping to China etc. So I'm happy!

Date of experience: December 4, 2015
Portugal
1 review
0 helpful votes
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Great Gadget and Goods Vendor
April 24, 2017

I have made dozens of purchases from this website.
They all went extremely well with any problem from posting or shipping resolved in the matter of minutes and a few emails. The availability of the support staff is amazing and the solutions offered are fair in all cases.
Would recomend to everyone

Date of experience: April 23, 2017
Hungary
1 review
0 helpful votes
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Gearbest is currently my favorite webshop. I can buy many quality products with a good price and frequent discounts, such as gadgets, phone accessories, etc. GB is reliable, offer paypal as paying method and now we can choose "EU Express" shipping method, which is a fast and good for eg. Hungarian customers.

Date of experience: September 8, 2017
GB
1 review
2 helpful votes
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Stay away from GearBest
October 11, 2017
Updated review

My order was not received "HBP1803 4WD Rally Car" yet after 2 months. The customer service are not very helpful. It was supposed to be a birthday present and the birthday was passed 2 weeks ago.
They should be ashamed of their pathetic service.
Please stay away from these type of scams.

Date of experience: October 11, 2017

Awful service
October 9, 2017
Previous review

I have ordered HBP1803 4WD Rally Car with 2.4GHz about 2 months ago with 10 days delivery option and still hasn't received yet. I have sent numerous but they keep delaying it.
I have not receive the money back yet.
Please do not buy anything from this website they are scam.

Date of experience: October 9, 2017
Portugal
1 review
1 helpful vote
Follow Pedro D.
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I love to buy on gearbest.com
It's the best website for online shopping.
From the diversity of products, to unbeatable prices and unmissable discounts, the gearbest provides an excellent online shopping experience.
Has a great customer service, which respond until 24h and always present solutions and alternatives to our problems.
I recommend!

Date of experience: February 2, 2018
Spain
2 reviews
0 helpful votes
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Professionalism
November 12, 2017

Gearbest always answers my questions and always gives me an optimal solution.

Today I think it is the best store in China to buy everything I need.
The promotions that Gearbest has promotions are very good, and they ship very fast.

Gearbest is a very good store, I have already bought many items there, and the truth is that I have never had any kind of problem.

After sales service is very helpful and if something goes wrong they solve it quickly.
I recommend it 100% Gearbest. For quality and price they have no competition.

Date of experience: November 12, 2017
Marko K.
Germany
1 review
0 helpful votes
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ordering a screwdriver Kit
January 26, 2019

I ordered a screwdriver set from gearbest. The quality was the price and the price was great. Of course you can not expect high end material for a low price.
The delivery times were adhered to as stated. My article came even a week before.
I would order again from Gearbest.

Date of experience: December 17, 2018
Texas
1 review
0 helpful votes
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Amazing
July 22, 2017

A friend recommended GearBest as a best site to buy a box mod. The prices are low, the customer service is top notch and there are plenty of products to choose from. I will absolutely buy there again. I love it so much I want to tell the entire world! =)

Date of experience: July 22, 2017
Hungary
1 review
0 helpful votes
Follow Elod K.
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I really like Gearbest. The products are original and cheap, usually with free shipping. I ordered an original Xiaomi Wireless Bluetooth 4.0 Speaker (order number: W**************) and it took 3 weeks to arrive and I got full tracking (ordered it on Feb 15,2017). I recommend gearbest.com for online shopping.

Date of experience: March 16, 2017
Turkey
1 review
1 helpful vote
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GearBest is an excellent site
March 7, 2018

Affordable, versatile, reliable, fast and easy to reach.

I live in turkey. And I can not access every product in my country. But I can easily reach the gearbestten. Reach me quickly and safely

Earlier, there was a lot of shopping like headset, decoration, telephone accessory. Everything is OK

Date of experience: March 7, 2018
Ohio
1 review
1 helpful vote
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Order never arrive
July 30, 2019

I order a phone from Canada and waited for a month but no update with the provided tracking #. Message Gearbest and was told to check with local custom?. Two months and still no update. Finally I requested a refund. Wonder if they ever ship the product and holding my money for two months. After 4 months it still show in transit when I check my order.

Date of experience: July 30, 2019
Lily L. Gearbest Rep
over a year old

Dear Andrew,

We apologize that you are experiencing issues with your order.
For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.
Please note that the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other extenuating circumstances.
The shipping time frame is valid regardless of the tracking site updates and availability.
You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.
Gearbest's FAQ: http://www.gearbest.com/about/faq.html
We have sent a message to you about your case via our Support Center.
Please check this and reply back to us.
We look forward to hearing from you.

Gearbest.com

Overview

Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.

service
3,488
value
3,464
shipping
3,496
returns
2,588
quality
3,443