I ordered the Jumper Ez Book 2 the 13th March 2017. I had some problems when the package arrived in my country (Italy) but it was not gearbest's fault. The service is very active and it always supported me until I got the parcel. Top site.
One friend of mine advised me to shop gearbest, and since I had to buy quadrocopter as a gift for my son, I decided to place an order on this site. This product came quickly, within 17 days, safe and sound. Shop like a beautiful design and responsive support, will recommend to all my friends
The item I am reviewing is an Extra-large Rubber Mouse Pad (order no. W**************). The item dispatched very soon after the purchase and arrived at me well-packaged. I've used it at my office where I have my desktop pc and so far I have no problem using any my mouse on this surface. As a result the item works as described originally from the item's description page at Gearbest. In addition, over the last few months I have bought several other items from Gearbest and I am more than happy with their services and the quality of products. All in all, I would definitely recommend someone to go for a visit at this store and checkout some products.
I buy things from Gearbest almost for 5 months and i am very pleased. Everything came to my house in greece within a month.The quality is realy great and everything is durable. Gearbest had the best price i could find on any shop that i searched.
This is my reference site for electronics, it is fast in shipping and answering any questions I had. I bought a lot of things and I will do that again, hope you will do the same, there aren't so many other online store like this one.
I am very satisfied with Gearbest, they have great choice of items, great prices, and short delivery times. Also, they have a great return policy.the item not recieved problem was resolved in under one day, witch is great. I woul recommend GearBest to anyone shopping online!
I ordered a few goods on this website and I have never had any problem with it
1/ all stuffs are genuine. Nothing was fake. Very happy with the quality of these products
2/ I received all the products. Although the shipping of the first product was a bit slow because of the peak season but still received it. The second one was very very fast (2 weeks)
Conclusion: highly recommended
With Gearbest I always have a wonderful experience online shopping. All my itens usually arrive early than expected, like it was the case of the Xiaomi Mi A3 i bought as a gift for my girlfriend. Arrived at the expected time, really earlier than the birthday, with no faulty parts. Simply amazing
I recently purchased a xiaomi redmi note 7 and I am very satisfied. The price was excellent and the shipment met the indicated times perfectly. I didn't have to pay any customs fees on delivery. Perfect packaging to ensure that the product arrives intact. Excellent site for smartphones and electronics in general
It will be three years this Christmas since I became a regular customer at the Gearbest. I won't advertise any products here, but one thing I want to share is about customer support. They answered (in my case at least) all tickets I posted to them. And they all was resolved in my favour. Last issue was with the smartphone I bought... It appeared at the end the lead from battery was broken and I had to replace it. So I got 20USD from Gearbest as compensation, instead of shipping to China etc. So I'm happy!
I have made dozens of purchases from this website.
They all went extremely well with any problem from posting or shipping resolved in the matter of minutes and a few emails. The availability of the support staff is amazing and the solutions offered are fair in all cases.
Would recomend to everyone
Gearbest is currently my favorite webshop. I can buy many quality products with a good price and frequent discounts, such as gadgets, phone accessories, etc. GB is reliable, offer paypal as paying method and now we can choose "EU Express" shipping method, which is a fast and good for eg. Hungarian customers.
My order was not received "HBP1803 4WD Rally Car" yet after 2 months. The customer service are not very helpful. It was supposed to be a birthday present and the birthday was passed 2 weeks ago.
They should be ashamed of their pathetic service.
Please stay away from these type of scams.
I have ordered HBP1803 4WD Rally Car with 2.4GHz about 2 months ago with 10 days delivery option and still hasn't received yet. I have sent numerous but they keep delaying it.
I have not receive the money back yet.
Please do not buy anything from this website they are scam.
I love to buy on gearbest.com
It's the best website for online shopping.
From the diversity of products, to unbeatable prices and unmissable discounts, the gearbest provides an excellent online shopping experience.
Has a great customer service, which respond until 24h and always present solutions and alternatives to our problems.
I recommend!
Gearbest always answers my questions and always gives me an optimal solution.
Today I think it is the best store in China to buy everything I need.
The promotions that Gearbest has promotions are very good, and they ship very fast.
Gearbest is a very good store, I have already bought many items there, and the truth is that I have never had any kind of problem.
After sales service is very helpful and if something goes wrong they solve it quickly.
I recommend it 100% Gearbest. For quality and price they have no competition.
I ordered a screwdriver set from gearbest. The quality was the price and the price was great. Of course you can not expect high end material for a low price.
The delivery times were adhered to as stated. My article came even a week before.
I would order again from Gearbest.
A friend recommended GearBest as a best site to buy a box mod. The prices are low, the customer service is top notch and there are plenty of products to choose from. I will absolutely buy there again. I love it so much I want to tell the entire world! =)
I really like Gearbest. The products are original and cheap, usually with free shipping. I ordered an original Xiaomi Wireless Bluetooth 4.0 Speaker (order number: W**************) and it took 3 weeks to arrive and I got full tracking (ordered it on Feb 15,2017). I recommend gearbest.com for online shopping.
Affordable, versatile, reliable, fast and easy to reach.
I live in turkey. And I can not access every product in my country. But I can easily reach the gearbestten. Reach me quickly and safely
Earlier, there was a lot of shopping like headset, decoration, telephone accessory. Everything is OK
I order a phone from Canada and waited for a month but no update with the provided tracking #. Message Gearbest and was told to check with local custom?. Two months and still no update. Finally I requested a refund. Wonder if they ever ship the product and holding my money for two months. After 4 months it still show in transit when I check my order.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Andrew,
We apologize that you are experiencing issues with your order.
For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.
Please note that the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other extenuating circumstances.
The shipping time frame is valid regardless of the tracking site updates and availability.
You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.
Gearbest's FAQ: http://www.gearbest.com/about/faq.html
We have sent a message to you about your case via our Support Center.
Please check this and reply back to us.
We look forward to hearing from you.
Gearbest.com