I'm a frequent buyer of gearbest.com and I love the website because I could find my favorite gadgets and electronics at the best prices! I'll always buy from gearbest.com!
"Great shopping experience. Low prices, highest quality, customer service answered every time I have a question. The products I have ordered from them have been exactly what I ordered."
Best experience every time, consumer support is very good. One of the best online stores. I didn't have any problems. Product quality is very good and prices are excellent
My order was send and received on time and perfect conditions. Good price and quality. I will repeat with Gearbest. No doubt. My device is working properly. Good stuff.
I often buy on gearbest for the product quality.
My last purchase ( a mavic pro drone) was probably the best.
Best quality, good delivery, and good support center communication
I ordered a T1 smartwatch on the website. That was the cheapest offer on the market. (this is the bait!) I paid and I waited for the watch to arrive. One month..., two months. Nothing. After two months I wrote an email, that I want a refund, but I didn't even get an answer.
This is a ripp off. If I went to the police, they wouldn't do anything, because the loss is not big enough to start an investigation. So this company is a cheat. That cost me 25 dollars to learn it. Zsolt Szabó, Hungary
I ordered this protective film because it was the cheapest I found. I shopped other products before here and always came fast, with high quality. I love shopping here!
GearBest is a cool store. I was there to buy clothes, a watch, a cup, a sphygmomanometer and a USB flash drive. All items were very good. Fast delivery.
They are wonderful, good products and best prices, they ship fast to my country and good. Been shopping with them for about 3-4 months its always been hassle free.
I am very glad to purchase this wonderful product Emergency USB Hand-cranking Manual Dynamo Charger - BLACK and amazing amazing after-sale service
I thank all the staff and everyone who contributed to the arrival of this product that I would recommend buying.
Gearbest is the premier website for electronics at cut rate prices. They have the latest greatest and the cheapest stuff. They ship quickly and use great carriers, highly recommend
The site are very easy to use, give good suggestions. All the information's we need (warehouses, shipping method...) are easily visible.
Have the most amazing products at good prices.
Really a good site! Some objects are really an affair and ships it's really cheap often!
I did more than 50 orders from them, i haven't a single problem
I've made tens orders on gearbest and have no any issue. Good support and real item feedbacks.
Last time I got Xiaomi A1. It came unopened and on time.
I had the best experience with gearbest so far. Never had a problem with delivery time and the customer support always helped me in no time. Also - awesome products!
Gearbest offers the best prices and ease to buy. It has an excellent variety of products and its various forms of import help freight. Without a doubt, the best.
I am a well-known writer of children literature from Croatia. I bought a phone online on Black Friday, or at least I thought I bought it. I was robbed and beaten two weeks before that and I needed a replacement phone urgently as I was travelling to my original country. These guys lied to me and deceived me from the first moment. Although it said that delivery will be in few days, first wee the order was being "processed", then they started to send me the messages that "everything will be alright and I just need to wait a little longer". Then they said they no longer had the phone in that color I chose and I should pick another color. When I did that, then they started to claim the phone was too cheap and they can not sell it at that price! And I already paid for it! Then they offered me a refund but I said I wanted the phone I paid for, not the refund! They answered to that that "Flash sale is over" and I can not get the phone at that price. Finally, they refunded me the money after some two weeks and never sent me the phone. They cost me nerves, time and made a fool of me. Want to buy something from them? Go ahead. I know I regretted it badly. I decided to buy from them based on the web reviews but now I am getting more and more convinced they write it themselves. Anyone can contact me and get my conversation with them.
Its been a really good experience to buy from the Web even though it is a little bit risky, however with Gear Best i get accustomed to buy with full confidence and with no stresse at all because i follow my order every time i make one
And im very satisfied with your service
I'll be more pleased if you send me another links to share with you in order to get 300 point GrearBest
Look forward to hear from you ASAP.
I have bought several items on Gearbest and always am happy to say am a happy customer.
Delievery is fast, prices are excellent and support is great.
Can highly recommend site for shopping.
I had a good experience, the products I bought were sent quickly and the constumer service was always on point.
The product was well packaged, it arrived at my home without any issues
Overview
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
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- Coventry, WMID, United Kingdom
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Igor,
Thank you for your comment.
Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
Kindly review our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html
Best regards,
Gearbest Customer Service Center