Fast shipment, product according to the description, evrything is ok for this order, I am satisfied and I will use Gearbest another time
This website is awesome, I used a lot of times when I need the newest gadgets at a good range of prices.
Affordable products, ships earlier than expected and in good condition.
Shipped in good container. Also think has a good customer service overall
The best shop Gearbest.
Excellent quality with best prices.
Fast and accurate delivery.
Best and fastest customer service.
I can only recommend.
Very good shop, fast shipping, all ok, recommend everything, very good job
Excellent, super,
I bought many things and they all arrived
Very good shop, they ship fast, I asked customer service because a doubt with a product and they resolve it fast. Perfect
I love doing shopping here. I always get an opportunity, promotion and the goods I need. And all this for exceptional prices
Gearbest is a very good store value, they take care with clients, they have good prices and ship very fast to Portugal
Love this site! I love to buy from gearbest. Support very fast and friendly. We solved all problems very fast. Thank You!
The Goku toy is of surprisingly good quality but I got used to that - I shop at gearbest very often and my experience has always been perfect.
I made several purchases at GearBest, all excellent experiences, very good price, fast delivery, very low price for excellent products. Loved it!
I already bought lots of thing on gearbest and always was a good buy, fast delivery and good support when i needed.
25 in 1 screwdriver
Easy to use
Best things for a beginner
Fast and good shipping
Compatible with xbox one or ps4 controller (t8 screwdriver)
Gearbest is an excellent website to buy electronics, gadgets and games.
Always with great sales, and excellent prices.
I recommend the Gearbest
I have been purchasing on the gearbest site. Always satisfied with the fantastic products, best prices and superb shopping experience on gearbest.
Dear Kumaran,
Thank you for your appreciation.
If you have any concern about our website, please feel free to contact us.
Thank you,
Gearbest Customer Service Center
I work with site is about 4 months and am very pleased. I did more orders and we have received very well.
Great sellers, secure shipments and great products.
The shipment was made with italy express and it was very fast without any problems
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear Norbert,
Thank you for taking the time to write your review. We really appreciate this.
Best regards,
Gearbest Customer Service Center