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Gearbest

gearbest.com
Italy
1 review
0 helpful votes
Follow Matteo P.
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Hi everyone!
I have made a lot of orders from this site (the last one on 18 May 2017 Order number: W**************). All the stuff was original and of good manufacturing quality. The shipment to my country never goes beyond 15 days, so super quick. Always paid with Pay Pal with no kinds of problem. Customer service always contacts you for asking if the whole selling experience was good (very kind and unexpected thing!).
No one forced me to write this experience report. I surely recommend this site to all my friends!
Hope that my experience will be useful to all of you!

Date of experience: April 25, 2017
Ukraine
1 review
0 helpful votes
Follow Marina K.
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I made order W************** Dec 04,2015 17:35:43 PM. Payment is easy and secure. Gearbest shipped the order in 24 hours!
I'm always buying from this store since their prices are the best on the net, shipping is fast, packing is excellent. The support team always answers any questions related to orders in less than 24 hours

Very safe! They gave me a photo of my order, and track number. I plan to buy in the store more. Very good quality. Delivery came 20 days. I am very glad. Definitely buying. I recommend Shop"

Date of experience: January 28, 2016
Ukraine
1 review
0 helpful votes
Follow Igor K.
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I have absolutely positive experience in shopping on Gearbest site. So, I can say about Gearbest following:
1) Support team is friendly-communicative.
2) Terms of dispatch was 1 day. Gearbest suggested fastest and cheapest way of delivery to my country.
3) Quality of packing is well enough.
4) I bought cell phone Xiaomi Redmi Note 4X. Lt is good assembled well made of qualitative materials and parts and works perfect.
5) My son is using received Xiaomi Redmi Note 4X every day and enjoying it.
6) Gearbest often arranges flash sales, gives coupons and points. So, Xiaomi Redmi Note 4X costed really cheap for me.

Date of experience: September 21, 2017
Italy
1 review
0 helpful votes
Follow Francesco L.
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Cheap and Quality
October 16, 2017

When I have no idea about presents for my friends and relatives, GB is the answer. Especially as far as it concerns technology: smartphones, tablet, laptops, TV Boxes. Cheap prices and good quality. It's the safest way to buy from oriental market and to have access to a lot of great brands not easy to find here in Italy. Delivery is guaranteed and you can choose, depending from your time and price, the way you prefer. I've always made secure payments in GB with my card. The Customer service is very fast and kind. My own experience in GB is great!

Date of experience: October 16, 2017
RU
1 review
0 helpful votes
Follow Sergey Z.
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Love gearbest
August 27, 2015

Hello everyone! My story, I previously ordered on different sites, but always had something broken is not of good quality! But when I came across gearbest went to the site revered customer reviews and compare prices with other stores, I decided to order and a week later the stone was my premise that waited with impatience! Time pokoval and was pleasantly surprised it was of excellent quality without all defects and well packed! So now I order only gearbest is my favorite store! All thanks! ((last order W************** 26, 08, 2015))

Date of experience: August 27, 2015
Brazil
1 review
0 helpful votes
Follow Gustavo H.
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I met the site through friends, everyone speaks well. I bought some products and was surprised at the speed at which they posted the product. Product arrived fast and well packaged, with no defect (often better than expected). They facilitate the form of payment (various means of payment). Since I started shopping so far I did not have any problems

Date of experience: July 23, 2017
Florida
1 review
2 helpful votes
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Scam
June 6, 2017

TL; DR
Classic bait and switch got me in with big item on fire sale and only actually shipped items they made a huge profit on

I bought a Chinese market tablet from them happy with their price knowing what its like shipping from such a business. I order some accessories for it also a few gadgets and nick-nacks. They shipped the crap but not my big item that got me in the door or the in demand fidget spinners.

In before the robot customer service types some auto response not reading anything dirty scammers.

Date of experience: June 6, 2017
Sweden
3 reviews
13 helpful votes
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Great customer service
November 29, 2017

Even though some people believe gearbest is shady, my personal experience with them has been great so far. I want to note that their support has been very helpful when i got shipped a malfunctioning part. The part was, of course, wasn't made by gearbest, but they went so far as to refund me for my purchase and let me keep the malfunctioning item, parts of which i used in my other items. I want to be as honest and I can in this review, and that's why I would really recommend gearbest if you haven't decided to order from them yet. Items arrive relatively fast and carefully packaged, I haven't had any problems with them so far. Recommending them to you, potential buyer!

Date of experience: November 28, 2017
Italy
1 review
0 helpful votes
Follow Federico B.
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AMAZING
December 2, 2018

Hi All,
I bought a Xiaomi roborock vacuum cleaner. It's perfect for me because I don't have much time to clean the floor of my house. Usually I'm out for work.
Thanks to Gearbest for the fast shipping, no fees and also a great website with a lot of product that in Europe are not marketed.

Date of experience: November 29, 2018
Canada
1 review
0 helpful votes
Follow Sava B.
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Excellent selection
January 11, 2018

What I like about Gearbest and what distinguishes it from 'megasites' like eBay or Aliexpress is fine selection of products. Not only there are less products (complete garbage is filtered out), there is also only one seller for each.
I had some shipping issues with them prior, but all were swiftly solved by their customer support.

Date of experience: January 10, 2018
Poland
2 reviews
0 helpful votes
Follow Boguslawa O.
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According to me, gearbest is best online electronics shop. Prices are always the lowest. In addition, they often have discount codes so prices are even lower. They always have a free shipping option. There is also the possibility of priority shipping by courier at a very favorable price.
Xiaomi redmi note 4x was my last order, after a week my phone was home. In summary, fast, cheap and without any problems. So next order will be put in gearbest, I would like to recommend this shop.

Date of experience: July 18, 2017
India
1 review
0 helpful votes
Follow Vishnu m.
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I'm from India and I bought some products from Gear best
1. Qi Charger
2. Back cover compatible with this Qi Charger(for Note 4)
3. AAA batteries(rechargeable) - 8 No. S
4. AA batteries(rechargeable) - 8 Nos.

The Payment was fast, easy and looks secure

The charger is awesome and holds on for the charge
The batteries are super cool as they serve as the fuel for the primary lighting for my bicycle.
The shipping was nice and fast, the packaging was good and I was able to track the shipment online as well.

The queries that I made were promptly answered by the customer service and they were always crisp and clear to the point and no hassles in understanding each other
Over all, a very nice experience.

Date of experience: November 16, 2015
Spain
1 review
0 helpful votes
Follow Jose A.
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Excellent service
November 11, 2015

Great quality at all. Shipping process so fast and payment really secure. Product came well protected. Description was very accurate. Shipping tracking provided and very fast to my country. They made a real photo before shipping the package, Really I recommend it to everybody.

Date of experience: November 11, 2015
Croatia
1 review
0 helpful votes
Follow Darko B.
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Gearbest offers the best prices. Orders are sent within two days and delivery is 10-15 working days. I haven't gotten the package only once, but I got a refund very quickly. I never had to exchange any of their products. Best regards to Gearbest.

Date of experience: March 25, 2017
Germany
1 review
0 helpful votes
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Review of gearbest and Xinlehong 9125 rc truck
January 26, 2019

Hi there,
I want to share my experience with gearbest, because I am very happy. (This is my objective experience, I have nothing to do with gearbest. I want to share it with other People.)
I have bought several Things: Tablets, RC cars, ear buds, rc car parts and so on.
They have cool Prices and a very good customer support. (Reply in 1 day)
The items can be tracked.
I love my Xinlehong 9125. This 1:10 scale rc truck is well priced for what it is: Stable, two Speed modes, 4WD with many metal parts. Water resistant. I have now three of them. Spare parts are available. My 5 year old son loves it too. We run them in Mud, snow, in the rain, in the sand. They stand all that!
Thanks for gearbest and Xinlehong toys!
Sven

Date of experience: January 13, 2019
Belarus
1 review
0 helpful votes
Follow Aliaksandr K.
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“Very good store. I bought here a few goods. Seller pleased with a good price and quick delivery. Very loyal to the system of bonuses and discounts. It offers a lot high quality and original goods. Gearbest my business partner for a long time.”

Date of experience: December 15, 2015
Slovenia
1 review
0 helpful votes
Follow Bor D.
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Order: **************970
September 25, 2017

Gearbest is an amazing website where you can buy tons of cheap items.
It also has a great GB points system that allows you to gain points reviewing products you purchased and then use those points on up to 30% discount on items. 10/10!

Date of experience: September 25, 2017
Greece
1 review
0 helpful votes
Follow Efstratios T.
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I have been using their site for more than a year. They have some really good deals. All problems i had with my orders, they have sorted them out. Had some items replaced also. Honest business, fast shipping, great prices, good communication, when needed.

Date of experience: May 10, 2017
California
1 review
2 helpful votes
Follow MUSTAFA G.
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No unsolved problem
March 20, 2016

I understand that your policy of return shipping fee to belong to the buyer. Do not request it be sent for defective products is not appropriate. Although the problem is not robust. I have about $ 50 damage points are willing to offer you

Date of experience: March 20, 2016
Lily L. Gearbest Rep
over a year old

Dear MUSTAFA,

Thank you for valuable feedback.

First of all, we would like to extend our sincere apologies for this situation.
Your ticket has been resolved and our Customer Service Manager has replied to you personally. Please kindly reply to us.

We are looking forward to hearing from you soon

Best Regards
Gearbest.com

Virginia
1 review
0 helpful votes
Follow Jamal S.
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GearBest is a really really awesome online store, They offer great deals.

As they sell a cool gadgets with a high quality and a low price!

If you are interested in shopping via Internet, then it could be awesome to try with these guys!

Date of experience: March 4, 2015

Overview

Gearbest has a rating of 4.2 stars from 10,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.

service
3,486
value
3,462
shipping
3,494
returns
2,586
quality
3,441