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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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For someone who'fan of stripe tops and bottoms, the pieces here at Fashion Nova are satisfactory. They're good for their prices. The delivery is quick and reliable as well.
The pair of jeans that I bought here last weekend compliment my backside so well. I feel extra sexy in it, plus it matches with any top I pair them with.
I never worry about my orders when I buy here at fashionnova. My packages always come on time and everything is perfectly packed
The pieces here are never too complicated to pair up with. The services are easy to understand as well, everything goes smoothly as planned.
I needed a new wardrobe for my Europe trip next month and I'm almost done with my picks, thanks to fashionnova. Everything here is within my budget range and fashion style.
My fuschia warrior laced maxi dress from fashionnova is a one-of-a-kind piece that works well with any occasion. Perfect for dinner parties and family gatherings. I still have it in my closet.
Fashion Nova clothing is my everyday staple. My co-workers are already asking me where I get my daily outfits and I recommended them Fashion Nova.
With fashionnova, I am guaranteed timely delivery and my items are always neatly arranged. I shop big time during sale, too. Too many good deals to find.
I'm so excited for the winter collection this year 'round. I have a feeling discounts will come my way. Lovely services, by the way.
The new FN website is a sight to see. The color palette is very appealing, pastel and pop. By far, this is my favorite arrangement.
The services of this shop is very efficient, I always get my items on time and sometimes when I buy in bulk I get freebies, too.
Sorry not sorry but this website and their products ain't it chief! I just don't fully understand the hype surrounding Fashion Nova. I ordered from there twice, the second time to give them another chance to see if I really liked their clothing but I ended up donating all the items I purchased lmao. The first time I ordered from them I purchased a pair of jeans in a size 11, because I'm between a size 10 to 14 depending on the brand. When I finally received the package three weeks later, I literally died laughing at the so called women's jeans I pulled out of the package. They were so tiny! They looked like a size 6 instead of a size 11, I couldn't even get my leg in the leg hole.
The second time I ordered, I purchased a pair of biker shorts and immediately disliked the material. It wasn't a material similar to Lululemon leggings, it was some weird, shiny, crap that wasn't even stretchy. So odd. I haven't ordered anything since and will never order anything from Fashion Nova again. The shipping takes forever and literally all of their tops are cropped, which FYI, (super important info right here), not all women like. I prefer quality over all else and Fashion Nova is not quality.
Fashion Nova tank tops are affordable and very comfortable to wear. They're chic and breezy, perfect for everyday casuals.
Hi fashionnova, I just got my package earlier. I tried the pink pleated skirt that I bought and it was just the perfect fit. I love the accuracy of your sizing chart. I will be back for more.
The classic denim jacket from Fashion Nova was the best decision I made among my purchases last weekend. It was everything I ever looked forward to in a denim jacket.
FN mist moisturizer is such a great investment, it allows my skin to glow brighter than the usual. It helped get rid of my dark spots, along with the tea tree serum I apply on my face.
I am an avid buyer of fashionnova shades since they're sturdier them the other ones I've had before, that's tested and proven with time. The new additions are driving me crazy.
The selections this year are better than last year's. I love seeing fashionnova evolve so beautifully. More power to you guys.
The new maxi skirts are too good not to add to bag. I put in two pieces to be delivered later. I got them for half their prices, too. Coooool, isn't it?
This company has the worst customer service. I would recommend not ordering from them. They pushed me aside like i did not matter. They sent me package to the wrong address and blamed it on me and told UPS to handle it. If you're looking for a truthwortht shipping company Fashionnova is not it!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day