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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I get excited every time I think of more items coming next week. I await the new additions with a thrilled heart.
The pieces here are very fashionable, especially the dresses. The services are efficient as well, no delays in delivery.
A black tote bag is an essential for me. Once I saw one here, I knew I have to have one. It was lovelier in person, the details to it are well thought of.
I love how Fashionnova's got better collections for Fall this year 'round. Not that last year's pieces were not pretty, just that the items this year around are more varied. I love getting more options for my purchases.
Thanks for the fast delivery, FN. My items came in no time. The services here have been amazingly consistent throughout the years.
Fashion Nova combat boots are so worth it. They're stylish and edgy, sturdy and has comfortable soles as well.
New pink PJs from fashionnova awaited me home yesterday and I was so happy they were all neatly packed. The PJs were so comfortable and breezy.
Thanks to fashion nova, there are ni more boring outfits for me. Everything here is very stylish and feminine. I love the color combinations of the blouses and dresses.
What cool floral kimonos this shop has. I have owned different one from different other shops, but Fashion Nova's are still my favorite. They've got better designs.
Hi, I just got the yellow cap I ordered, it was pretty. I'm planning to buy the statement caps next.
I can always search for delightful finds here at Fashionnova, be it a top, shorts, skirts or pants. The pieces here are affordable, too.
I'm glad fashionnova's got a return policy, I get to exchanged my items whenever I want. Not that I needed it for most of the time, but I did had to return a pair of jeans that was a size smaller.
I had to change an order two weeks ago because I ended up ordering the wrong Kimono. Fortunately, the staff here at FN are very helpful and responsive to my request. I will never forget this.
The clothes and services here at Fashion Nova are unmatched online. The tops, bottoms and even foot wears are within my budget for the month.
I call FN sunday dresses as sunshine dresses since I never get any dull color. I stay bright and pop to keep my mood up.
The delivery services here are so swift, I always get my items in no time. The sequined top was lovely, I love it the most. My sister took a liking to it, too, I might add some purchases tonight.
I was looking for an online shop that would cater bulk orders of plain t-shirt for our family gathering when I remembered Fashion Nova. Thanks for tending to my queries and request. I got them now and I've distributed it to my relatives already.
Minimalistic sweaters make me a sucker for this brand. FN understands my style in clothes and everything here is very fashionable and IN with the trend.
If you're from Canada, DO NOT ORDER there. Never had to deal with such disgusting service... I'm from New-Brunswick and even with express overnight shipping, I got my order after 7 business days. I emailed them asking for a shipping refund and they gave me a 15$ gift card that can only be used on their website LOL. What a joke. Also, I had to pay customs (44$). I will never order from them again and I will tell all of my friends to do the same. Stay away, they will steal your money and try to manipulate you.
The speedy delivery of fashionnova is what primarily attracted me to this shop, the quality of clothes came second. My favorite items in the closet are the ones from this shop so far
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day