I ordered two dresses and still haven't receive them. I order them for an event and i wasn't able to wear them. It has been 20 days and still they haven't been shipped but in the page it sees they have been shipped when i called and ask they didn't even receive any package from fashion Nova. Liars. I will cancel the order and will never order with them again. You guys suck!

Let me start with ive been ordering cloths for my wife from fashion nova for about 2 years have spent thousands of dollars and for last month fedex refuses to deliever their packages to my house i believe its race based because i get all my other packages from fedex just not from black owned company and now fashion nova who used to have great customer service when you would call but now wants you to use their website only for problems and no one will call me to help at all no calls at all

Placed an order with the refund that took me 3 months to get back because there delivery service Lasership lost my package at the facility. I go and place another order now it says delivered and I never received the package and fashion nova did not refund my money.

They are using laser ship which is scamming everyone saying they delivered packages but clearly do not! Look them up, this is a big fraudulent company! Stole $300 never shipped anything, I have cameras.

Prices are so high and the quality is rubbish stuff you find on Aliexpress for $5 they sell it for $30 lol shipping takes forever almost a month to australia. Pieces are soooo over priced for nothing i found the same products at Shein for way cheaper prices and quicker shipping! FN also takes a lot of hidden i fees whereas shein i paid inly $5 for shipping and the shipping was super quick from Shein like a week or so! NO MORE FN FOR ME switch to Shein ladies

Tell me why I've been writing this company for the past two weeks. I Accidentally made two of the same order, because my phone had froze, I thought my first item did not went through but it did, without me realized it went throug that was on there app. When I saw the payment on Quad pay I email fashion nova right away emailing them about my issue. TO HELP ME fix my problem I have not yet got a respond. They have no numbers, only email. Since I use Quad pay, so I called them as well they say fashion nova is the only one that could handled it. They charged me for two of the same items and sent it to me in two weeks later. Since September 4th I've been writing this company, now it's September 20, i just received both of the items 4 days ago, that means my email was ignored. Now two of the dresses don't fit, can't get no help on how to return these items. I'm stuck with 6 dresses that does not fit and also they look alike dresses. No one from this company email me back whichis very upsetting. This company is poorly of helping their customers, they have no customers service, no professionals conduct. If you buy from them you are stuck with items that don't fit. I will never order from them again, because this is the second time, last time this company did this it was because they was moving to a wear house, now they should have employees responding to emails from customers issue. Fashion nova ONLY! Responded to celebrities which I think that's bias.

I ordered on 9/3 and did overnight shipping, the pkg was marked delivered on the 5th@2:51…. I was home all that! Contacted Fedex about the situation bc of course you can't talk to Fashion Nova Fedex said they delivered at my door and I knew that was a lie bc I have a Hub that all my pkgs go in! Fedex marked it as lost and Fashion Nova still want give my money back or at least the items! I will never order anything from them again! Mind you I reported this on the same day it was supposed to be delivered and I'm just hearing from them now

I placed an order and got a delivery date. Once that date past there was another and after that date pass there was no other date. I then proceeded to contact customer service to let them know why was going on. They then gave me the option to refund or reship. I still wanted my order so I decided to reship what they had from my order that was available. I got the updated information and delivery date. The delivery date once changed again to the next day. The next day came and it was marked delivered. I waited 2 days to see if maybe there was a delay but nothing ever came. Still as I'm typing this I haven't recieved my order and now customer service say I can not get a refund because they reshipped and it says delivered. I have never experienced anything like this. I order from them all the time but not I can't get my money back and I don't have my clothes I order.

Ordered over $200 worth of clothes. Tracked my order, Ontrac Delivery (They are known thieves) sent a delivered text and email. Literally went to get it right after I got the text. NOTHING. I checked with my neighbors all up and down my street. Nothing. Fashion Nova tells me sometimes they deliver 48 hours after they mark it as delivered. WTF?! Fashion Nova thinks we are that dumb. Also, Fashion Nova has a disclaimer that they aren't responsible for the shipping company THEY hired losing your order and will not issue a refund or replacement. Scam! Fashion Nova will rip you off!

First i'll say that the order i received was made of very cheap material, the zipper was broken due to material being snagged in it. It was a reshipment because my original order NEVER CAME, i reached out and asked for a refund because i never agreed to the reshipment in the first place. I sent over 10 emails and was ignored every time! This has been the worst experience, NOT WORTH THE HYPE AT ALL.

WORST EVER. I ordered a package from them since the 6th of October, it said it would've only took 4 days this is going two weeks and still nothing. I decided to send an email to help center they're saying it was delivered to the carrier facility. I contacted the carrier facility, they're saying they haven't received anything from fashion nova. It's crazy and foolishness. This was my first time ordering and I will not be ordering anything anymore. Really bad experience.

Every item is total junk. BELOW 99cent store quality. There is no concept of making sizes correct or normal or close to what thier size charts promise. The company doesn't even care about if it's wearable or not. They just take your money and refuse to refund thier unwearable stuff even when you PAY to return them immediately as received. This company is a scam and should be ashamed of their dirty business practices. Several pieces where not even stitched all the way. One was covered in glue substance. All had extremely strange shaping with the tiniest neck holes. Absolutely ridiculous rip off. I'm so mad at these people for refusing to make it right.

Beware if the sizes because their clothes can not be true to size and then when you want to return, they don't give you a refund, only a gift card and they charge you to return it. When I returned, my purchase was $78, I had to pay $7 for a return label, and then I only got $52 in store credit. This place is a joke. Using my store credit and not shopping here anymore.

I ordered from fashion nova on 24 August but still did not receive my parcel. Online it shows parcel is delivered but i did not get it. I emailed at fashion support several times but no response from them. I even left massage on instagram no reply from there. Then i tried contacting them trough twitter but no help from there as well. There is no customer service number to call or other way to track my order. I paid full price for my order but did not get my order. Their service is horrible at least return my money if they cant provide my order on time.

This outfit is everything ladies. It's the perfect amount of class and sexy. It has amazing stretch and it fit the girls pretty good. I'm a 40G. This is a must buy.

Be aware! I placed my order on Aug 18th and it's 2 days shy of 3 weeks since then and I still haven't received my order. Keep in mind, I paid for "rush" shipping. Fashion Nova refunded that back a week later. I requested for a full refund for my entire order and the blaming game started. Fashion nova uses Ontrac as their courier and they blamed Ontrac for the delay in my order. I called Ontrac and they didn't have a valid address for me and blamed it on Fashion Nova for not entering it in properly. Needless to say, Ontrac corrected my address and ensured I would receive my package two days later…. Do you think I received my package then? I'm glad you asked. The answer is NO. I called and spoke to management at Ontrac, no help was rendered and it's a holiday weekend (labor day) so, I was assured I'll receive my package the day after Labor Day. The event I bought my outfit for was 2 weeks ago. PLT came through with quick shipping, though :)