Thumbnail of user darlynep1

DARLYNE p.

Georgia

Contributor Level

Total Points
160

About Me

Good soul, hate to be taken advantage of

2 Reviews by DARLYNE

  • T-Mobile

6/8/23
Verified purchase

Where do I begin T-Mobile? You are such a fraud! You train your team members to do fraudulent act. Your promotions are fraud, your lines are fraud, your service are fraud. Why is my phone bill still the same if I pay off my phone. Why am I paying equipment that's paid a year plus. Why is my bill is not one set payment every month? Why are you not training your team members how to fix a situation?. Why a manager never call to apologize for employees stealing my identity, getting a phone i did have in Present. T-Mobile have no customer satisfaction on my end at all. When customers call they act like they fix the situation and really they add into it. They act like they are discounting your bill and the next following month nothing, to shut you up, but really nothing was ever done, that's is called false advertisement, misleading your CUSTOMER. WITHOUT CUSTOMER THERE ARE NO BUSINESS!. WE NEED TO BE SATISFIED. I'm Going take this matter far, my blood pressure went high because of this company rip off.

  • Fashion Nova

9/21/21
Verified purchase

Tell me why I've been writing this company for the past two weeks. I Accidentally made two of the same order, because my phone had froze, I thought my first item did not went through but it did, without me realized it went throug that was on there app. When I saw the payment on Quad pay I email fashion nova right away emailing them about my issue. TO HELP ME fix my problem I have not yet got a respond. They have no numbers, only email. Since I use Quad pay, so I called them as well they say fashion nova is the only one that could handled it. They charged me for two of the same items and sent it to me in two weeks later. Since September 4th I've been writing this company, now it's September 20, i just received both of the items 4 days ago, that means my email was ignored. Now two of the dresses don't fit, can't get no help on how to return these items. I'm stuck with 6 dresses that does not fit and also they look alike dresses. No one from this company email me back whichis very upsetting. This company is poorly of helping their customers, they have no customers service, no professionals conduct. If you buy from them you are stuck with items that don't fit. I will never order from them again, because this is the second time, last time this company did this it was because they was moving to a wear house, now they should have employees responding to emails from customers issue. Fashion nova ONLY! Responded to celebrities which I think that's bias.

Tip for consumers:
Be careful because their customer service is really horrible they don't respond or try to help cause it's been days since I've been trying to get ahold of them and yet nobody have helped.

Products used:
Clothes

Service
Value
Shipping
Returns
Quality

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