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Ron M.

5
Level 5 Contributor

Contributor Level

Total Points
6,876

About Me

consultant by day with a dark side looming at night. Very much an academia nut and have three degrees. But that and $2.50 will buy you a cta ride.

How I Can Help

I am an idea generator and looking for networking opportunities.

Interests

my dog Brian, NPR, NCIS, Chicago history and variety

54 Reviews by Ron

  • Ivy Exec

4/23/15

I signed up and was never able to sign on, even with the email help they provide. I finally spoke to a customer service representative who claimed she cancelled my account. A month later I was reviewing my credit card statement and there was a 6-month charge on my card. What a scam company. I am reporting them to the Better Business Bureau!

  • Touch of Modern

11/19/15

I purchased a Chicago clock from the merchant and the directions were insufficient to complete the installation of the clock. An email to customer service was inadequate! Buyer beware!

  • DooStang

7/3/15

I went into this with hesitancy but kept hearing they do a nice job with high tuning of resumes. The site ensured one would increase job interview increases, but I saw no difference between my previous resume and Doostang resume.

  • Banggood

5/6/15

I ordered two pairs of cargo shorts less than 3 months ago and the top button on bother pair have come off. I'm not going to bother with a refund request, just won't shop here any longer

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Katherine L. – Banggood Rep

Dear Ron M,

Thank you for taking your time to write your review. We really appreciate the feedback.

First, I want to offer my sincerest apologies to you for the issue.

If you are unsatisfied with the customer service, you can also reflect to forumservice@banggood.com, so that we will check out the exact reasons and then issue you a solution.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

Best regards

Banggood Team

  • US Postal Service

11/18/15

Mail Deliverer doesn't ring my apartment buzzer to inform me I have a package, and puts a delivery notice that I have to go to the Rogers Park post office to pick up my parcel. This has occurred AT LEAST 4 time, and I filed a report with the post office and nothing came of that. I have quite using USPS for my eBay dealings and now use The UPS Store.

Sorry USPS, major fail for this customer!

  • LinkedIn

7/24/15

I keep my LinkedIn profile up-to-date and have tried to utilize it as often as possible for searching for jobs, but their supply of non-profit openings is very limed, hence the mediocre rating.

  • Best Buy

5/7/15

I visited today to expressly use a $5, and $10 certificate. Unfortunately I had not recognized that Outlook prevented download of pictures and the bar code for both certificates were not visible (I'll own that). I was able to find the $10. Email with the bar code. The register attendant got annoyed when I could not find the $5 coupon email. It looks to me if you see a $10 certificate is valid, why would the $5 not be, and simply do an over-ride. He told me if I found the email to come back within 2 weeks and it would be credited.

1. It's not worth my time to go back to the store (20 mins away) for a $5 discount. I consider it a lost cause at this point.
2. This young man has no inkling of negotiating with a customer, even when one certificate (larger at that) was found.
3. There is an OfficeMax which is located 2 stores down, which will serve well to purchased ink cartridges.

Today, BestBuy lost a very valuable purchaser over a trivial matter.

  • Npo.net

12/11/15

A received 20+ emails per day and applied for positions almost daily. It got tiring submitting my info to a job, most often not to hear anything back. While this is not necessarily a problem of the emails, it does show that candidates are inherently neglected and the recruiting process is very I humane and in the end miss out on good talent. I hold boo.net to a higher standard and should have checks and balances so that the process is more humane.

  • Official’s Wearhouse

11/29/15

I purchased a referee bag from this firm and got an email asking what name I wanted embroidered on the bad (The item listing didn't include this). Nice to see a vendor go out of their way to make a customer happy!

  • AT&T

11/27/15

The agent was pleasant enough, but was unable to get my iPhone to receive a signal. He transferred me to an apple specialist who was of less help. They have mad the process of upgrading phone ridiculous!

  • Sprint

2/12/16

As a former HR professional, I had the most egregious interview with Bob at the 3346 N Western Ave, Chicago store (shift lead role) yesterday.

From the beginning of the interview, he said "I don't know why I‘m interviewing you" no less than 4 times. He asked me what brought me to Chicago and then said I had qualification over those for this position. From the beginning of the interview he continued to relate my experience with his wife's employment situation. I nailed the managerial questions, and then there were questions he said "oh, I don't have to ask you this."

As a job seeker, I am as equally evaluating the company I am interviewing with, as well as being interviewed by the employer. I feel like I had no chance from the start, which is a very unpleasant place to be. I expect better than this! My valuable time was wasted!

  • Southwest

12/9/15

I had to make a quick trip to NC from CHI for my Uncles funeral. I booked a ticket last minute and later cancelled because I had second thoughts about the cost. My Aunt insisted I com and she would loan me the money. The SWA customer service agent quickly pulled up my history and was able to be create the ticket in less than 5 mins. KUDOS!

  • Howard Brown Health

12/2/15

Team Friendly Chicago hosted a World AIDS Day event at Touche' in Chicago, an we had requested Howard Brown to bring an HIV testing unit to the event. We met the night prior and set up all the details, and Tuesday night went like a charm. Thanks to Howard Brown for enhancing out World AIDS Day event, and we look forward to future partnering!

  • Clark-Devon Hardware

11/30/15

When you walk in the door, a salesperson greets you and asks you what you need. Not only do they point, they walk with you and show you exactly what you are looking for! 5+ stars!

RCN
  • RCN

11/30/15

I woke up to find no internet connectivity. I called RCN and they said my last payment was denied by the bank. Ok, I calmly call my bank and they researched the issues and told me no payment request was received from RCN on the date RCN quoted. So I pay off the outstanding balance and had a one hour delay getting services running. I verified the checking account that was to be drafted and it was correct in their system.

One positive, the last RCN agent I talked to was able to restore my cable serve by having me manipulate the modem. However, the 1-star rating is for the billing transaction error.

  • Petsmart

11/28/15

I shop at the store on Broadway in Chicago and had an abundance of choices when I went to by my pup a new bed. The store was neat and clean, and the cashier was professional and smart.

UPS
  • UPS

11/26/15

I have used the UPS Store at Howard and Clark in Chicago and the associates have always been more than kind and courteous. I am writing this for the superior customer service that Curtis provided on Nov 25,2015, working over 2 hours to get an important fax to an insurance company. Customer Service is still alive at certain places!

  • Macy's

11/26/15

I looked forward to this role; however, I had a manager that would direct me to do major tasks knowing that I wasn't trained to do it. I tasted the cool aide and didn't like it!

  • Brooks Brothers

7/24/15

I ordered a shirt, pair of slacks and a snazzy tie and the order came as one package and arrived before I expected it.

  • Quicken

6/8/15

I did a refi in 2014 and had an outstanding experience! They have a web/App interface that allows you to follow your loan approval from start to finish! Also, if there is a piece of info they need to proceed you will know immediately. I initially thought this would take the place of human intervention, but there was just enough follow-ups that this wasn't a problem! Highly recommended!

Ron Has Earned 56 Votes

Ron M.'s review of LinkedIn earned a Well Said vote

Ron M.'s review of Southwest earned a Well Said vote

Ron M.'s review of Petsmart earned a Well Said vote

Ron M.'s review of UPS earned a Fraud Buster vote

Ron M.'s review of Best Buy earned 2 Very Helpful votes

Ron M.'s review of Macy's earned a Very Helpful vote

Ron M.'s review of Sprint earned a Very Helpful vote

Ron M.'s review of DooStang earned 6 Very Helpful votes

Ron M.'s review of Banggood earned 4 Very Helpful votes

Ron M.'s review of Brooks Brothers earned a Very Helpful vote

Ron M.'s review of RCN earned a Very Helpful vote

Ron M.'s review of AT&T earned 2 Very Helpful votes

Ron M.'s review of Quicken earned a Very Helpful vote

Ron M.'s review of Npo.net earned 2 Very Helpful votes

Ron M.'s review of Touch of Modern earned 6 Very Helpful votes

Ron M.'s review of US Postal Service earned 4 Very Helpful votes

Ron M.'s review of Official’s Wearhouse earned 2 Very Helpful votes

Ron M.'s review of Howard Brown Health earned a Very Helpful vote

Ron M.'s review of Ivy Exec earned 12 Very Helpful votes

Ron M.'s review of LinkedIn earned 2 Very Helpful votes

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