Nupur J.

Unhappy with Sprint overall. I reached out multiple times to the customer service to have my phone unlocked. They kept saying they had but they hadn't unlocked the phone due to which I had to pay extra money to a third party to get the phone unlocked. They were not at all helpful and wasted months of my time, money and energy. Also, when I asked to speak to a supervisor, the agent was rude and didn't connect me. I wouldn't recommend them as their customer service is bad.

I am very unhappy with the Support provided by the Student Universe.

I had booked a flight back and fro to India and there was a schedule change by the airlines which is causing a delay in my return. This happened 3 times and the airlines added additional stops to in my return journey.

Even after explaining to Student Universe that I have to reach early to US as I have further plans for the day, they are not at all helpful in resolving the issue with the airlines and are unfortunately forcing me to accept the new schedule change, rather than talking to the airlines and checking for another alternative.

Whenever I call them, not even once have they got my destination in India right as to where I am going even after repeating it multiple times. This has been very frustrating.